EMEA Commercial Excellence Manager

2 settimane fa


Milano, Lombardia, Italia Ortho Clinical Diagnostics A tempo pieno

The Opportunity

Ortho Clinical Diagnostics, a world-leading in vitro diagnostics company, is seeking a highly skilled Commercial Operations Manager to join our EMEA team. With a strong presence in over 130 countries, we provide fast, accurate, and consistent testing solutions that make a meaningful difference in people's lives.

Your New Role

This critical position will be responsible for defining Commercial Sales processes, KPIs, and setting the basis for commercial excellence. You will work closely with sales, marketing, finance, and customer relationship management teams to drive business results and manage a group of professionals.

Key Responsibilities

  • Commercial Analytics & Insights, including regional dashboards and KPIs
  • Commercial Enablement Operations, including regional forecasting process, regional CPQ process, effectiveness KPIs, and recommendations on sales force size and structure
  • Sales Force Excellence, including support of regional go-to-market strategy, distributor excellence strategy, and training plans for sales enablement tools
  • Incentive Compensation strategy for commercial employees and President's Club annual incentive award program
  • Supports regional core leadership team, cluster leaders, and finance controllers for QOR/AOP/Executive Business Review preparation
  • Assisting Executive Vice President, EMEA with preparation and presentation for key global level executive reviews and EMEA Management team meetings

Requirements

  • Minimum of a bachelor's degree in Business, Finance, Sales/Mktg., or relevant degree
  • 4+ years of professional experience
  • In lieu of degree, 8+ years relevant experience
  • 3+ years of people leadership experience
  • Sales operations and data analytics experience
  • Team-oriented & collaborative
  • Ability to translate data into strategy and actions
  • Ability to lead, influence, and drive changes with clusters
  • CRM, sales process, and sales management familiarity to understand business requirements
  • Fluent in English plus at least one other European language
  • Excellent communication skills
  • Expert-level Excel skills, comfort with other MS Office applications

What We Offer

As a Commercial Operations Manager at Ortho Clinical Diagnostics, you will have the opportunity to work with a talented team, drive business results, and make a meaningful impact in the lives of our customers. We offer a competitive compensation package, excellent benefits, and a dynamic work environment that supports your growth and development.


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