Head of Delivery

3 settimane fa

Milano, Lombardia, Italia SGS A tempo pieno
Job Description

As a key member of the SGS team, the Head of Delivery - Corporate Sustainability Reporting will play a pivotal role in driving business growth and expanding services related to CSRD assurance and sustainability reporting services. This role involves identifying new business opportunities, building relationships with potential clients, and developing tailored solutions to help organizations meet their sustainability reporting obligations under the European Union's CSRD framework and other non-financial reporting frameworks.

The role encompasses a wide range of responsibilities, including:

  • Developing and executing a business development strategy to expand the company's CSRD services, identifying target markets and potential clients needing non-financial reporting services.
  • Building and maintaining strong relationships with new and existing clients, acting as a trusted advisor on CSRD and other sustainability reporting needs, and proactively engaging with clients to identify opportunities for service offerings.
  • Fostering strategic partnerships with industry associations, sustainability consultants, and other stakeholders to expand the company's reach and influence in the CSRD space.
  • Ensuring a clear understanding of how to implement CSRD Assurance and drive this adoption within the affiliate network, as well as driving additional services (training and advisory).
  • Leading assurance engagements in accordance with established procedures, maintaining a high standard of service delivery that ensures effective customer relationships.
  • Acting as the strategic project lead for completion of CSRD-related work and relevant documentation in accordance with required procedures and standards to fulfill customer expectations.
  • Enhancing client satisfaction and ensuring compliance with internationally recognized standards and frameworks.
  • Providing technical support to affiliates for Non-Financial Disclosures - development and implementation of Global procedures, training of technical and commercial teams.
  • Adopting a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures.
  • Complying with SGS Code of Integrity and Professional Conduct.

Qualifications

Please attach an English CV for the application.

Essentials

  • Bachelor's degree in Business Administration, Sustainability, Environmental Science, or a related field. A master's degree is preferred.
  • At least 5 years of professional experience working in the sustainability, auditing, or consulting industries with a focus on CSRD and ESG Disclosures.
  • Ability to interact at all levels of management, consultants, and clients, especially C-Suite.
  • Strategic thinking and the ability to develop actionable business development plans.
  • Ability to work independently while collaborating with cross-functional teams.
  • Excellent communication and interpersonal skills with the ability to build and maintain relationships with clients, partners, and internal stakeholders.
  • Strong client-focused mindset and ability to provide innovative, tailored solutions.
  • Excellent knowledge of written and spoken English and any additional European language will be an advantage.

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