Luxury Hotel Staff Member

2 settimane fa


Roma, Lazio, Italia Starhotels A tempo pieno
About the Role

We are seeking a highly skilled and enthusiastic individual to join our team as a Luxury Hotel Staff Member at the Hotel d'Inghilterra in Rome. As a key member of our F&B team, you will be responsible for delivering exceptional guest experiences and ensuring that our restaurant and bar operations run smoothly.

Key Responsibilities
  • Guest Experience Enhancement: Maintain a welcoming atmosphere in our spaces, ensuring that guests feel valued and cared for.
  • Health, Safety, and Hygiene: Champion our high standards for health, safety, and hygiene, adhering to our HACCP protocols.
  • Menu Savvy: Offer personalized menu recommendations to guests, showcasing your knowledge of our culinary offerings.
  • POS Transactions: Excel in handling precise transactions, mastering billing and cash protocols.
  • Inventory Management: Maintain efficient inventory levels, ensuring that our restaurant and bar operations run smoothly.
  • Food Allergies and Dietary Needs: Prioritize guest needs, ensuring that all dietary requirements are met.
  • Culinary and Bar Team Collaboration: Work closely with our culinary and bar teams to deliver exceptional guest experiences.
  • Service Excellence: Deliver impeccable service, anticipating guest preferences and creating memorable moments.
Requirements
  • Unique Personality and Passion for Hospitality: Demonstrate a genuine passion for hospitality and a unique personality that shines through in your interactions with guests.
  • Excellent Communication Skills: Possess excellent communication skills, able to effectively communicate with guests and colleagues alike.
  • Challenge Resolution and Finesse: Anticipate and resolve challenges with finesse, ensuring that guest experiences are not compromised.
  • Customer Service Commitment: Demonstrate a commitment to delivering exceptional customer service, exceeding guest expectations at every turn.
  • Impeccable Grooming Standards: Maintain impeccable grooming standards, reflecting the high standards of our brand.
  • Versatility and Enthusiasm: Show enthusiasm and versatility in handling various work scenarios, including individual and team-oriented tasks.
What We Offer
  • Stylish Uniforms and Complimentary Laundering: Enjoy stylish uniforms and complimentary laundering, reflecting our commitment to your comfort and well-being.
  • Exclusive Discounted Stays: Take advantage of exclusive discounted stays within our group, perfect for exploring new destinations.
  • Performer Management Program: Participate in our Performer Management Program, designed to support your growth and development.
Grow with Us
  • Exceptional Career Advancement Opportunities: Enjoy exceptional career advancement opportunities, reflecting our commitment to your growth and development.
  • Attractive Compensation Package: Receive an attractive compensation package, based on your experience and qualifications.
  • Ambitious and Caring Organization: Join an ambitious and caring organization, dedicated to delivering exceptional guest experiences.

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