Service Assistant
5 giorni fa
We are seeking a highly organized and detail-oriented Service & Administrative Assistant to join our team at Eppendorf. As a key member of our support team, you will be responsible for managing customer files, ensuring client satisfaction, and maintaining our company's brand image.
Main Responsibilities- Administrative Management: Manage customer files for our service portfolio, ensuring accurate and up-to-date information.
- Client Interface: Communicate with customers, process client requests, and maintain client information.
- Technical Interface: Collaborate with technicians, including programming SAP codes, informing technicians of client tickets, and tracking ticket status.
- Account Management: Interface with Account Managers, sending estimates and providing information on client accounts.
- Experience: At least 3 years of experience in a similar position.
- Computer Literacy: Proficiency in current office automation software, ERP (SAP), and CRM.
- Language Skills: Excellent English language skills.
- Communication Skills: Strong communication and interpersonal skills.
- Client Focus: Ability to listen to and summarize client needs.
- Meaningful Work: A meaningful contribution to improving human living conditions.
- Professional Development: A wide range of training and development options.
- Competitive Package: An attractive salary and benefits package, including lunch vouchers and remote work options.
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Service Assistant
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Milano, Lombardia, Italia Eppendorf A tempo pienoJob Title: Service & Administrative AssistantAbout the Role:We are seeking a highly organized and detail-oriented Service & Administrative Assistant to join our team at Eppendorf. As a key member of our support team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless communication with our...
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Service Assistant
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Milano, Lombardia, Italia Eppendorf A tempo pienoJob Title: Service & Administrative AssistantAbout the Role:We are seeking a highly organized and detail-oriented Service & Administrative Assistant to join our team at Eppendorf. As a key member of our support team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless communication with our...
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Milano, Lombardia, Italia Eppendorf A tempo pienoJob Title: Service & Administrative AssistantAbout the Role:We are seeking a highly organized and detail-oriented Service & Administrative Assistant to join our team at Eppendorf. As a key member of our support team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless communication with our...
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Milano, Lombardia, Italia Eppendorf A tempo pienoJob Title: Service & Administrative AssistantAbout the Role:We are seeking a highly organized and detail-oriented Service & Administrative Assistant to join our team at Eppendorf. As a key member of our support team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless communication with our...
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Milano, Lombardia, Italia Eppendorf A tempo pienoJob SummaryWe are seeking a highly organized and detail-oriented Service & Administrative Assistant to join our team at Eppendorf. As a key member of our support team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless communication between clients and our technical team.Key...
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Milano, Lombardia, Italia Eppendorf A tempo pienoJob SummaryWe are seeking a highly organized and detail-oriented Service & Administrative Assistant to join our team at Eppendorf. As a key member of our support team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring seamless communication with clients and internal stakeholders.Key...
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