Technical Training Specialist
6 giorni fa
Job Summary
We are seeking a highly skilled Technical Trainer to join our team at ServiceNow. As a Technical Trainer, you will be responsible for delivering high-quality training content to our customers and partners.
Key Responsibilities
- Develop and deliver training content across multiple product lines, including classroom, virtual classroom, and recorded formats.
- Stay up-to-date with the latest ServiceNow platform features and functionality, and incorporate this knowledge into your training content.
- Collaborate with our Curriculum Development team to provide feedback on the development of effective and sustainable training courseware and curriculum.
- Work on projects to support the training delivery organization, including process improvements and technical support.
Requirements
- Strong understanding of web technologies, including HTML, CSS, and JavaScript.
- Experience with programming/scripting languages and end-to-end solution implementation in a client environment.
- High level of flexibility, creativity, and dependability.
- Experience with Web Services, APIs, and Database-level integrations.
- Knowledge of technical components, including LDAP, VPN, SSL, SAML/SSO, and other similar technologies.
- Proven experience using ServiceNow as a platform is desirable.
- Degree or equivalent experience in Information Technology is preferred.
- Proven experience delivering technical workshops in client environments, both in-person and online.
- Multilingual, preferably French, German, or Italian.
What We Offer
ServiceNow is an equal opportunity employer and welcomes candidates from diverse backgrounds. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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