Field Service Engineer

1 settimana fa

Padova, Veneto, Italia Copeland A tempo pieno

Are you looking for a challenging role that will allow you to grow professionally? We have an exciting opportunity for a Field Service Engineer in Padova, Italy.

In this position, you will be responsible for delivering activities required for maintenance, troubleshooting, and incident resolution, technical support, system upgrade, warranty services, training, completing configuration and/or modifications, and on-call services to DeltaV DCS systems.

As a member of our Lifecycle Services team, you will help our customers carry out maintenance, improve security and reliability, and boost performance of their DeltaV DCS systems.

Your responsibilities will include:

  • Performing tasks for system maintenance and performance evaluations
  • Providing technical support to customers, leading in investigation and providing and/or recommend solutions
  • Providing remote technical support assistance for System users of DeltaV DCS
  • Being able and willing to perform on-call shift-based services (if applicable) and emergency call-out services to provide customers with fast and efficient service
  • Assisting in design studies, H/W & S/W upgrades & modifications
  • Supporting project activities at customer site including system installation and application programming
  • Providing on-site customer training for Emerson products
  • Getting trained with the latest technologies and/or products for which you will be completing services

We are looking for a candidate with a technical diploma or degree in an engineering field, such as electronics, automation, computer science, mechanical, or electrical. You should also have knowledge of Information technology (IT) & Networking, Cyber Security, Virtualization, Programming Software, Operating Systems, Active Directory, Patch Management, Backup and Recovery.

Fluency in Italian language and proficiency in English language (written and spoken) are required. Experience in process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries is also necessary.

Preferred qualifications include experience in DCS or PLC application (knowledge of DeltaV DCS being an advantage), willingness to travel frequently, and availability to work non-office hours, occasionally including weekends, to support customer and perform call-out services.

We offer a competitive benefits plan, comprehensive medical care, and equitable opportunities for growth and development. Our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion, and positively contribute to communities around us.

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