Lavori attuali relativi a Front Desk Representative - Uri, Sardegna - Tn Italy
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Uri, Italia Belmond Management A tempo pienoAt Splendido, A Belmond Hotel, part of the prestigious LVMH Group, we stand as a symbol of timeless elegance, perched high above the sparkling Gulf of Tigullio and the enchanting village of Portofino. Our history is legendary, and with each season, we continue to reimagine the future of luxury hospitality, where heritage meets innovation.Become part of a...
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Concierge, Splendido Mare A Belmond Hotel Portofino
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Uri, Italia Tn Italy A tempo pienocol-wideJob Description:Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian...
Front Desk Representative
2 mesi fa
Job Summary:
We are seeking a highly skilled and experienced Front Desk Agent to join our team at Splendido Mare, A Belmond Hotel in Portofino. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and maintaining a high level of professionalism at all times.
Main Responsibilities:
- Fulfill front desk operations according to company policies and procedures, maintaining high standards at all times.
- Maintain professional relationships with guests and colleagues.
- Cover night shifts as required.
- Anticipate guests' needs and handle guest complaints.
- Responsible for cash accounting (payment of guest bills).
Requirements:
- At least 2 years of experience in a similar role in a luxury hotel.
- Excellent communication skills.
- Ability to handle stressful situations and remain calm under pressure.
- Fluent in Italian and English. A third language is required.
- High standards of service.
- Knowledge of Microsoft Office package.
Benefits:
- Seasonal labor contract according to C.C.N.L. Settore Turismo - Level 4, Front Desk Agent.
- Salary as per CCNL + increase based on seniority and skill level.
- Monthly welfare incentive based on quality goals + welcome bonus.
- Accommodation in our staff house including breakfast.
- Bus ticket as benefit for the contract period; staff canteen.
- Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.