Client Relations Coordinator

1 settimana fa


Milano, Lombardia, Italia CSA Group A tempo pieno

Employment Status:

Permanent

Hours Type:

Full-time

Join us in building a world-class team
At CSA Group, our mission is driven by a vision to make the world a better, safer, and more sustainable place. This ideal has been at the core of our mission since 1919, when we developed our first engineering standard for railway bridges. Nearly a century later, CSA Group boasts over 3,500 standards, codes, and related products.

Headquartered in Canada, CSA Group operates globally with more than 30 laboratories and offices across Europe, Asia, and North America. We provide testing, inspection, and certification services for a wide range of products—from household items to cutting-edge technologies—to ensure they meet stringent safety, performance, and environmental impact requirements.

Our employees take pride in knowing their work positively impacts people's lives. We seek individuals like you to continue our mission in this regard.

Job Summary:

As we expand our Sales team in Italy, we are in search of a

Client Relations Coordinator (m/f/d)

Your Responsibilities:

Assist in the sales process and customer service for both national and international clients in the testing, inspection, and certification (TIC) sector Independently manage customer inquiries, including proposal preparation and tracking of outstanding quotations until order confirmation Accurately record and maintain comprehensive customer master data within the CRM system Contribute to achieving company objectives and enhancing revenue Actively promote CSA's service portfolio to existing clients in collaboration with the marketing team Participate in occasional client visits and trade shows, as well as engage in client events

Our Expectations:

Completed vocational training in commerce or technology, or a degree in marketing/sales or a related field 1-5 years of relevant experience preferred Familiarity with Salesforce and Workday is advantageous Understanding of the testing and certification industry is a plus Proficient in both Italian and English (written and spoken) Excellent customer service skills, strong service orientation, and effective communication abilities Detail-oriented with the capacity to manage multiple tasks/projects simultaneously Independent and results-driven work ethic

What We Offer:

A dynamic and diverse role in sales to support CSA Group's ongoing growth Act as the internal sales and customer liaison for all commercial matters Opportunities for remote work and flexible hours Fitness & Health Program to promote a balanced work routine Company pension plan Permanent direct employment with a secure future

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