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Operations Executive Intern: Drive Business Growth

2 mesi fa

Milano, Lombardia, Italia FREE NOW A tempo pieno
About the Role

We are seeking a highly motivated Operations Executive Intern to join our team at FREE NOW. As a key member of our Operations team, you will play a crucial role in driving business growth and excellence.

Key Responsibilities
  • Driver Acquisition and Management: Develop and implement strategies to acquire and manage a high-performing driver network, ensuring seamless operations and exceptional customer experience.
  • Operations Monitoring and Reporting: Monitor and analyze driver activities, providing qualitative and quantitative insights to inform business decisions and drive process improvements.
  • Customer Service and Support: Provide exceptional face-to-face and phone support to drivers and passengers, ensuring a high level of service and satisfaction.
  • Operations Coordination and Execution: Contribute to the coordination, research, organization, and execution of Operations department activities and promotions, driving business growth and excellence.
Requirements
  • Excellent Communication and Interpersonal Skills: Possess excellent face-to-face and phone communication skills, with the ability to build strong relationships with drivers, passengers, and internal stakeholders.
  • Strong Analytical and Problem-Solving Skills: Demonstrate strong analytical and problem-solving skills, with the ability to identify and resolve operational issues and improve processes.
  • Self-Motivation and Adaptability: Be self-motivated and adaptable, with a strong desire for new challenges and a willingness to learn and grow in a fast-paced environment.
  • Business Acumen and Entrepreneurial Spirit: Possess a strong understanding of business operations and an entrepreneurial spirit, with the ability to think creatively and drive innovation.
  • Technical Skills: Proficient in G Suite, with a strong understanding of Google Sheets and Google Slides.
  • Language Skills: Fluent in Italian and advanced level of English (oral and written).
About FREE NOW

FREE NOW is an equal opportunity employer, committed to diversity, equity, and inclusion. We value and celebrate individual differences and promote a culture of respect, empathy, and understanding.

We offer a range of benefits and perks, including flexible working arrangements, birthday and holiday off, mobility credit, employee assistance program, and more.