Lavori attuali relativi a Guest Services Coordinator - Roma, Lazio - Accor

  • Front Office Manager

    2 settimane fa

    Roma, Lazio, Italia Marriott International, Inc. A tempo pieno

    Job SummaryAs a Front Office Manager, you will be responsible for leading the guest services team and driving front office operations to deliver exceptional customer service. You will oversee all front office functions and staff, ensuring seamless guest arrival and departure procedures.Key ResponsibilitiesLead the guest services team to achieve exceptional...

  • Senior Guest Services Supervisor

    2 giorni fa

    Roma, Lazio, Italia Accor Hotels A tempo pieno

    Job Description: As a key member of the Accor Hotels team, the Senior Guest Services Supervisor plays a vital role in ensuring that our guests receive exceptional service.Responsibilities:• Lead Pre-arrival communications between guests and Hotel• Supervise the Butler Command Center Agents, providing guidance and support to ensure efficient and...

  • Hotel Guest Experience Coordinator

    2 settimane fa

    Roma, Lazio, Italia Vretreats A tempo pieno

    **VRetreats Luxury Hotel Collection**Located in the heart of Italy, our hotels offer a unique blend of luxury and charm. As a Front Desk Agent, you will be responsible for providing exceptional guest experiences and ensuring that every stay is unforgettable.**Key Responsibilities:**Accommodate and assist guests according to company policies, standards, and...

  • Guest Relations Agent

    4 settimane fa

    Roma, Lazio, Italia Marriott International A tempo pieno

    Join Our Team as a Guest Relations AgentWe are seeking a highly skilled and customer-focused Guest Relations Agent to join our team at Marriott International. As a Guest Relations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is nothing short of amazing.Key Responsibilities:Provide...

  • Guest Experience Ambassador

    2 settimane fa

    Roma, Lazio, Italia Mcarthurglen A tempo pieno

    Why Choose McArthurGlen?We offer a competitive base salary, a performance bonus scheme, and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, and shopping discounts.As a Guest Experience Advisor, you will be part of an international team of over 200 dedicated colleagues who share a passion for delivering...

  • Office Services Coordinator

    4 giorni fa

    Roma, Lazio, Italia Bvlgari A tempo pieno

    Bulgari SPA, part of its General Services Department in Rome , is seeking a highly skilled Office Services Coordinator to oversee the day-to-day operations of the Headquarter building.This role involves ensuring the efficient planning and execution of all General Services activities, including Catering & Hospitality, company car fleet, couriers, internal...

  • Guest Relations Supervisor

    4 settimane fa

    Roma, Lazio, Italia Anantara A tempo pieno

    Job Title: Guest Relations SupervisorAbout the Role:We are seeking a highly skilled and experienced Guest Relations Supervisor to join our team at Anantara. As a key ambassador for the hotel and the brand, you will be responsible for creating a positive and memorable experience for our guests.Key Responsibilities:Monitor daily guest arrivals and ensure all...

  • Guest Relations Ambassador

    6 giorni fa

    Roma, Lazio, Italia Anantara A tempo pieno

    Job DescriptionIn this role, you will be an integral part of the hotel's front office team, providing exceptional customer service to guests from around the world. As a key ambassador for the hotel, you will be responsible for creating a positive and memorable experience for our guests. This includes providing information, resolving issues, and exceeding...

  • Guest Relations Host

    1 mese fa

    Roma, Lazio, Italia Eram Talent A tempo pieno

    Job Title: Guest Relations HostEram Talent is seeking a highly skilled Guest Relations Host to join our team in Saudi Arabia. As a Guest Relations Host, you will be responsible for delivering exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences.Key Responsibilities:Provide friendly and professional...

  • Guest Relations Supervisor

    1 mese fa

    Roma, Lazio, Italia Anantara A tempo pieno

    Job Title: Guest Relations SupervisorAbout the Role:We are seeking a highly skilled and experienced Guest Relations Supervisor to join our team at Anantara. As a key ambassador for the hotel and the brand, you will be responsible for creating a positive and memorable experience for our guests.Key Responsibilities:Monitor daily guest arrivals and ensure all...

  • Guest Relations Supervisor

    1 mese fa

    Roma, Lazio, Italia Anantara A tempo pieno

    Job Title: Guest Relations SupervisorAbout the Role:We are seeking a highly skilled and experienced Guest Relations Supervisor to join our team at Anantara. As a key ambassador for the hotel and the brand, you will be responsible for creating a positive and memorable experience for our guests.Key Responsibilities:Monitor daily guest arrivals and ensure all...

  • Hotel Night Auditor

    4 settimane fa

    Roma, Lazio, Italia Anantara A tempo pieno

    Job SummaryThe Night Auditor Supervisor is responsible for overseeing the Front Office operations during the night shift, ensuring seamless guest experiences and efficient hotel operations.Key ResponsibilitiesConduct guest arrivals and departures, maintaining accurate records and ensuring a smooth check-in/check-out process.Provide exceptional guest service,...

  • Guest Relations Ambassador

    1 giorno fa

    Roma, Lazio, Italia Accor A tempo pieno

    Job Title: Guest Relations ManagerAbout the Role:We are seeking a highly skilled Guest Relations Manager to join our team at Orient Express La Minerva, Rome. As a representative of the hotel management, you will be responsible for handling all guest relations matters and achieving the highest satisfaction of our guests.Key Responsibilities:Meet and greet...

  • Guest Relations Host

    2 mesi fa

    Roma, Lazio, Italia Eram Talent A tempo pieno

    Job SummaryEram Talent is seeking a highly skilled and experienced Guest Relations Host to join our team. As a Guest Relations Host, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences.Key ResponsibilitiesInteract with guests in a friendly and professional manner,...

  • Guest Service Representative

    2 mesi fa

    Roma, Lazio, Italia Marriott International A tempo pieno

    About the RoleWe are seeking a highly skilled and charismatic Guest Relations Agent to join our team at Marriott International. As a key member of our hotel staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key ResponsibilitiesProvide personalized service...

  • Guest Relations Ambassador

    1 settimana fa

    Roma, Lazio, Italia Anantara A tempo pieno

    Job DescriptionIn this role, you will be the face of the hotel, creating a memorable experience for our guests. You will be responsible for ensuring all reservations are honored, requests are carried out, and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services, and facilities.Key...

  • Guest Service Associate

    3 settimane fa

    Roma, Lazio, Italia Accor Hotels A tempo pieno

    Job Title: Guest Service Associate - Royal ServiceWe are seeking a dedicated Guest Service Associate - Royal Service to join our prestigious Royal Service team at Accor Hotels.Key Responsibilities:Telephone Operations: Handle incoming calls promptly and professionally, providing courteous assistance to guests and efficiently addressing their inquiries,...

  • Guest Relations Associate

    1 mese fa

    Roma, Lazio, Italia Marriott International A tempo pieno

    Unlock the Art of Exceptional Guest ExperiencesEdition hotels are redefining the luxury hospitality landscape with a unique blend of polish and personality. As a Guest Relations Agent, you will be the face of our brand, delivering unforgettable experiences that exceed our guests' expectations.Key Responsibilities:Provide personalized assistance to guests,...

  • Guest Relation Specialist

    2 settimane fa

    Roma, Lazio, Italia Anantara A tempo pieno

    Job SummaryThe Guest Relation Specialist is a dedicated professional responsible for delivering exceptional service to our esteemed guests in the Anantara suites. This role requires a high level of discretion, attention to detail, and a genuine passion for providing personalized experiences.Key ResponsibilitiesEnsure the suites and guest areas are...

  • Guest Relations Ambassador

    3 settimane fa

    Roma, Lazio, Italia Marriott International A tempo pieno

    Unlock the Art of Exceptional Guest ServiceEdition hotels are redefining the luxury hospitality experience. As a Guest Relations Agent, you will be the face of our brand, delivering unparalleled service to our discerning guests. Your role will be to anticipate and exceed their expectations, ensuring a seamless and memorable stay.Key Responsibilities:Provide...

Guest Services Coordinator

2 mesi fa

Roma, Lazio, Italia Accor A tempo pieno

Company Description

At Accor,
we believe that our staff is our greatest asset, regardless of their role. We are a community dedicated to creating unforgettable experiences for our guests.
In our unique hotels, each more distinctive than the last, we rely on positivity, engagement, motivation, and strong human values.
Our founders believe in our teams and their growth, allowing for cross-experiences within the hotels and opportunities for international mobility. Working at Accor is not about degrees or years of experience, but about enthusiasm and passion.

Job Description

As a Front Desk Agent and representative of the Accor brand, you are expected to embody the spirit of hospitality. Being authentic, friendly, considerate, courteous, thoughtful, positive, and respectful to ALL team members, guests, vendors, contractors, and anyone associated with Accor is essential. This also includes maintaining these characteristics while representing Accor at all times. Accor provides our guests with a fun, friendly, and personalized experience. Your outstanding attitude is crucial to our success.

Objective: The Front Desk Agent is responsible for greeting and welcoming guests, ensuring they feel at home in their surroundings.

Qualifications

Essential Duties and Responsibilities:

Warmly greets and welcomes guests. Assigns rooms and keys to guests. Follows room rates as determined by the Front Office Manager. Maintains room availability. Collects and distributes messages for guests. Prepares invoices and processes payments for stays. Assists in resolving billing issues. Answers questions regarding hotel amenities and services. Exhibits impeccable phone and interaction etiquette with guests. Provides genuine service and a warm welcome to all guests. Offers recommendations for local attractions, dining, and shopping. Arranges transportation for guests. Maintains accurate hotel records. Generates nightly reports as required. Performs other duties as assigned.