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Roma, Lazio, Italia Patrique Mercier Recruitment A tempo pienoCustomer Service Representative - Italian SpeakingPatrique Mercier Recruitment is seeking a highly skilled Customer Service Representative with fluency in Italian to join our team in Greece.Key ResponsibilitiesProvide exceptional customer service to Italian-speaking clients through various communication channelsOffer accurate information regarding products,...
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Roma, Lazio, Italia Patrique Mercier Recruitment A tempo pieno{"h1": "Customer Service Representative - Italian Speaking", "p": "Patrique Mercier Recruitment is seeking a highly skilled Customer Service Representative to provide exceptional support to our Italian-speaking customers in Greece. As a key member of our team, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a...
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Italian Language Customer Service Representative
2 mesi fa
Job Summary:
We are seeking a highly motivated and customer-focused Italian-speaking Customer Service Representative to join our team at Tn Italy. As a Customer Service Representative, you will be responsible for providing exceptional customer support to Italian-speaking users of our platform.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Assist customers with account management, billing inquiries, technical issues, and general platform support.
- Troubleshoot and resolve customer issues effectively, escalating to appropriate teams when necessary.
- Provide proactive solutions to enhance customer satisfaction and retention.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to improve overall customer experience.
Requirements:
- Fluency in Italian and English (both written and spoken).
- Previous experience in customer service or a related field is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Tech-savvy with a good understanding of streaming platforms and digital technology.
Benefits:
- Competitive base salaries and bonuses.
- Health insurance.
- Paid time off.
- Training and career development opportunities.
- A fun and dynamic work environment.
