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Technical Business Development Manager

2 mesi fa


Monza, Lombardia, Italia Thermo Fisher Scientific A tempo pieno

Job Summary

The Technical Business Development Manager at Thermo Fisher Scientific develops and owns the business relationship with commercial clients to improve client service and satisfaction in the best interest of the company. This role requires a strong understanding of client and business requirements, identifying solutions aligned with these needs. The ideal candidate builds a strong foundational relationship with key business accounts, drives business growth through successful technology transfer, and acts as an internal client advocate and leader of the business at the site.

Key Responsibilities

  • Acts as the internal client advocate and leader of the business at the site, balancing and driving both the client's and the company's requirements and priorities.
  • Serves as an escalation point for customers.
  • Identifies new business opportunities with existing customers and partners with Sales to assess and implement these.
  • Ensures that expected service levels are being provided and that required planning and technical information is being exchanged appropriately between organizations.
  • Ensures client and company are operating in compliance with commercial agreements.
  • Prepares and submits commercial services proposals to customers.
  • Completes commercial assessments and generates and negotiates quotations for technical changes and in response to customer requests for additional services.
  • Facilitates effective internal communication of new project requirements, coordinates and manages customer site visits, and promotes company and site capabilities.
  • Partners with project managers to assume control of technology transfer projects upon validation and ensure 100% on-time launches.
  • Assesses ongoing business and provides technical solutions to the client to address process robustness or business challenges.
  • Ensures client's forecasts are represented accurately in business processes; assists in development of annual commercial revenue budget.
  • Ensures compliance with regulatory requirements in all areas.

Requirements and Qualifications

  • University Degree in Engineering, Science, Finance, and/or Business required.
  • Masters of Business Administration (MBA) degree preferred.
  • Proficient in MS Office Applications (Word, Excel, PowerPoint, SharePoint).
  • Approx 4 years of previous related experience in project management, account management, sales, or marketing with internal or external client-facing responsibilities.
  • Pharmaceutical or Contract Manufacturing industry experience preferred.
  • Equivalent combinations of education, training, and relevant work experience may be considered.