Customer Success Manager
6 giorni fa
About RELEX RELEX Solutions creates cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today. In times of rapidly changing, fragmented consumer demand, new sales and fulfillment channels, and supply chain disruption, RELEX’s AI-driven, cloud-based platform helps CPG (Consumer Packaged Goods) brands and retailers move fast and find new ways to meet consumer needs while improving operational efficiency and controlling costs. In response to our fast growth and market expansion, we are looking for an enthusiastic Customer Success Manager to join our RELEX team in Italy . The role As a Customer Success Manager you will work with strategic development of our customers’ business processes. You will also be responsible for developing and maintaining executive/senior level customer relationships, contribute to revenue growth by generating and leading upsell/cross-sell cases within your existing customer base. We expect you to be able to drive upsell/cross-sell deals from start to finish independently. What you will be doing: Owning and maintaining customer relationships on a strategic level with decision makers Communicating measurable value and proactively identifying development needs at our customers Monitoring customers’ key performance metrics and taking necessary actions to improve them Through strategic thinking and analysis identify profitable strategic solutions for our customers Influence with domain knowledge at least at lower levels of customers governance model Identify commercial development opportunities by analysing customer strategies to increase sales, reduce costs and maximize the efficiency of in-store operations, and identify upsell/cross-sell opportunities What you’ll bring to the table: Relevant university degree Experience in Business-to-Business (B2B) relationship building on executive/senior level, developing customer accounts and building relationships towards C-level in large organizations Experience from working with customers in grocery, consumer products goods (CPG), DIY, fast-moving consumer goods (FMCG) retailers or suppliers Experience from strategic
-
Milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning.Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips professionals...
-
Customer Success Manager
3 settimane fa
Milano, Italia Normo.ai A tempo pienoOverview Normo.ai sta crescendo: cerchiamo un Customer Success Manager! In Normo.ai l'assistente di intelligenza artificiale per commercialisti, avvocati e professionisti in ambito economico, fiscale, legale e del lavoro. Per accompagnare la nostra crescita, siamo alla ricerca di un Customer Success Manager che diventi il punto di riferimento per i nostri...
-
Customer Success Manager
7 giorni fa
Milano, Italia LHH A tempo pienoLHH Per innovativa azienda toscana stiamo selezionando un brillante e ambizioso profilo di Customer Success Manager. Questa figura avrà la responsabilità di instaurare con i clienti una relazione sul lungo periodo con l'obiettivo di guidarli nelle loro scelte, gestendo la trattativa commerciale in ogni fase. Responsibilities - Gestire un portafoglio di...
-
Customer Success Manager
6 giorni fa
milano, Italia DATLAS A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l’esperienza dei clienti finali. Progettiamo, integriamo e ottimizziamo processi operativi per rendere l’innovazione un vero vantaggio competitivo.Il ruoloStiamo cercando una persona da inserire come Customer Success...
-
Senior Customer Success Manager
4 giorni fa
Milano, Italia S&P Global A tempo pienoSenior Customer Success Manager Join to apply for the Senior Customer Success Manager role at S&P Global . 3 days ago – Be among the first 25 applicants. About the Role Grade Level: 10. The Customer Success Management team is a dynamic global team focused on ensuring a successful customer journey. The team creates long‑term client engagement, drives...
-
Customer Success Manager
4 settimane fa
Milano, Italia DATLAS A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l’esperienza dei clienti finali. Progettiamo, integriamo e ottimizziamo processi operativi per rendere l’innovazione un vero vantaggio competitivo. Il ruolo Stiamo cercando una persona da inserire come Customer Success...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia DATLAS A tempo pienoCustomer Success Manager Datlas GroupDatlas – Building Digital FuturesAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l'esperienza dei clienti finali. Progettiamo, integriamo e ottimizziamo processi operativi per rendere l'innovazione un vero vantaggio competitivo.Il...
-
Customer Success Manager
6 giorni fa
Milano, Italia Dynamic Yield A tempo pieno**About Our Customer Success Manager**: Dynamic Yield is on the lookout for a Customer Success Manager - Italian speaking. This role is a critical juncture between our sophisticated software and client happiness. Our customers depend on being able to understand and best use Dynamic Yield products so that it's the perfect fit for their needs. This is a role...
-
Customer Success Manager
4 settimane fa
milano, Italia DATLAS A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l’esperienza dei clienti finali. Progettiamo, integriamo e ottimizziamo processi operativi per rendere l’innovazione un vero vantaggio competitivo.Il ruoloStiamo cercando una persona da inserire come Customer Success...
-
Customer Success Manager
6 giorni fa
Milano, Italia Datlas A tempo pienoAiutiamo le aziende a trasformare processi e operations attraverso soluzioni digitali end-to-end, creando valore concreto e migliorando l'esperienza dei clienti finali.Progettiamo, integriamo e ottimizziamo processi operativi per rendere l'innovazione un vero vantaggio competitivo.Il ruoloStiamo cercando una persona da inserire come Customer Success Manager,...
