Associate Customer Support

7 giorni fa

Milano, Italia Ubiquicom A tempo pieno

Your MissionAs an Associate Customer Support you will provide second level support to Partners on the use of Ubiquicom hardware and software products; collaborate on the production of support activities reports and products technical documentation.

You also update and maintains of the existing documentation starting from customer feedback and product user experiences; in addition you will interface with other technical teams in order to suggest improvements optimizations and support the test phases
- Do you want to immerse yourself in cutting-edge technology and tackle real business problems? Do you want to gain exposure to a wide range of industries and work with great colleagues from diverse backgrounds? We do have an opportunity for you
- Your Profile- Education: High School Diploma
- Driving license and ability for short and occasional trips
- Interested on new technologies and curiosity towards new products
- Flexibility and ability to adapt
- Propensity to technical support activities, patience and empathy
- Analysis and problem-solving skills
- Ability to prioritise activities
- Propensity to optimize and improve current processes

NICE TO HAVE:

- Basic troubleshooting skills
- Basic electrotechnical and/or electronic skills
- Basic skills on databases
- Basic networking skills
- Fluency in technical communications with English languages
- Why Ubiquicom- Ubiquicom has a young company culture where every employee can shape the future
- Purposeful, self-responsible tasks and projects that leave space for creativity and offer the chance to learn fast
- Flexible working hours, smart working, and employee referral program
- Health Insurance & Well-Being Benefits

ABOUT UBIQUICOM
Based in Milan and Rende (CS), Italy, Ubiquicom is an award-winning technology company specialized in the design and development of products and solutions for the positioning and tracking of people and assets in unconventional contexts and using unconventional technologies.
- Ubiquicom provides end user companies as well as System Integrators and Independent Software Vendors the most advanced Real Time Location Systems (RTLS) technology.
- LocationMilan

  • Customer Operations

    5 giorni fa

    Milano, Italia Customer Analytics Italia A tempo pieno

    A consulting firm in Milan seeks an Associate to support customer service operations and sales initiatives. You'll assist in project management, conduct data analysis, and engage with clients to deliver impactful solutions. Qualified candidates should have at least a Bachelor's degree, a year of consultancy experience, and strong analytical skills. This role...

  • Customer Operations

    5 giorni fa

    Via Milano, Italia Customer Analytics Italia A tempo pieno

    A consulting firm in Milan seeks an Associate to support customer service operations and sales initiatives. You'll assist in project management, conduct data analysis, and engage with clients to deliver impactful solutions. Qualified candidates should have at least a Bachelor's degree, a year of consultancy experience, and strong analytical skills. This role...

  • Customer Support Associate, AbeBooks

    3 settimane fa

    milano, Italia AbeBooks A tempo pieno

    The AbeBooks Customer Support Team operates with multiple sites across the globe, in five languages: English, German, Spanish, Italian and French. The Customer Support Associate acts as the primary interface between AbeBooks and external buyers and sellers, through email support. We support buyers during their pre and post-purchase experience and sellers...

  • Strategic consulting Associate

    3 settimane fa

    Milano, Italia Customer Analytics Italia A tempo pieno

    Company Overview We are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...

  • Strategic consulting Associate

    4 giorni fa

    milano, Italia Customer Analytics Italia A tempo pieno

    Company OverviewWe are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...

  • Strategic Consulting Associate

    1 settimana fa

    Milano, Italia Customer Analytics Italia A tempo pieno

    Company OverviewWe are a boutique consulting firm specialized in Customer Operations and Sales, dedicated to helping organizations increase performance, optimize efficiency, and enhance effectiveness. With a deep understanding of best practices acquired through our work in over 400 companies worldwide, we offer rapid diagnostic capabilities and customized...

  • Claims & Customer Service Associate

    1 settimana fa

    Milano, Italia AXA Partners A tempo pieno

    AXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan. Type of contract: Fixed Term Contract Reporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team. According to skills, experience and performance Claims and Customer Associates are classified as follows:...

  • Claims & Customer Service Associate

    1 settimana fa

    Milano, Italia AXA A tempo pieno

    AXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan. Type of contract: Fixed Term Contract Reporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team. According to skills, experience and performance Claims and Customer Associates are classified as follows:...

  • Associate Director

    6 giorni fa

    Milano, Italia Kyndryl A tempo pieno

    * Decline will set your Cookie preferences to "Required" and will prevent Kyndryl and its partners from collecting and using Cookie data to collect statistics and to provide you a personalized web experience and more relevant ads on third party websites.Associate Director - Customer Partner – IT Services page is loaded## Associate Director - Customer...

  • Claims & Customer Service Associate

    1 settimana fa

    Milano, Italia AXA A tempo pieno

    AXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan. Type of contract: Fixed Term Contract Reporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team. According to skills, experience and performance Claims and Customer Associates are classified as...