High End Client Development Director

2 settimane fa

Roma, Italia Bulgari A tempo pieno

Posizione

Within the **High Jewelry & Haute Horlogerie Department**, based in **Rome**, we are looking for a **High End Client Development Director**.

S/He will manage and develop a team of 3/4 people and animate the community of HE Client Development Managers/ HE Managers on HE clienteling related topics in the different markets.

Responsabilità del lavoro

**Key Accountabilities**:
**HE client portfolio management & development**
- Drive and generate turnover through the definition, budgeting and implementation of the HE clienteling strategy, targeting both existing and new clients through elevation, retention, conversion and recruitment/ networking.
- Leverage client portfolio analysis to set global clienteling objectives and priorities.
- Oversee the management of the HE client database to ensure data accuracy and quality; partner with Central CRM, IT & Data Compliance teams to further develop and optimize the HE client portfolio management ecosystem (reporting & HE client management IT tools).

**HE client experience enhancement & HE client journey planning**
- Instill a structured, client-centric mindset within the global team, focusing on building long term relationships with HE clients.
- Partner with relevant stakeholders at both global and local levels to define/ coordinate exceptional international and local experiences for HE clients.
- Build up our ‘go to market’ and follow-up capacity to ensure the definition of effective clienteling action plans on priority client clusters and individualized client journey plans at market level.
- Work on market adoption of the new methodologies, processes and tools (both quantitative and qualitative).

**International HE Events**
- Define the right client targeting and drive the client selection process to international events.
- Act as a key stakeholder in the design of international HE events, in partnership with Central Events/Trade Marketing Teams, to ensure elevated client experience, meet sales targets and align future initiatives with client expectations.
- Work closely with global and local teams during International HE events preparation.
- Regularly review top HE client data & event performance to inform future event planning.

Profilo

**Qualifications/Professional Capabilities**:

- University degree in Business Management, or related field.
- Proven experience in client development (minimum 10 years), preferably in luxury and/or jewelry in a global context. Previous experience with Asian market will be considered a plus.
- Strong project management skills and experience.
- People management experience.
- Fluent in English and Italian. Knowledge of French will be considered a plus.

**Personal Competencies**:

- Business Awareness
- Client Orientation
- Proactive Approach
- Planning & Organization Skills
- Effective Communication and Interpersonal Skills, with the ability to build relationships at all levels
- Attention to Details
- Negotiation
- Flexibility
- JOB NUMBER**

**BULG08915**:

- COUNTRY / REGION**

**Italy**:

- CITY**

**Roma**:

- CONTRACT TYPE**

**Permanent**:

  • High End Client Development Director

    4 settimane fa

    Roma, Italia Bvlgari A tempo pieno

    High End Client Development Director at Bvlgari Within the High Jewelry & Haute Horlogerie Department, based in Rome, we are looking for a High End Client Development Director. Reporting directly to the High End (HE) Global Client Development, Business Development & Training Director, this role has the strategic aim to define and drive the HE clienteling...

  • High End Client Development Director

    2 settimane fa

    roma, Italia Bvlgari A tempo pieno

    High End Client Development Director at BvlgariWithin the High Jewelry & Haute Horlogerie Department, based in Rome, we are looking for a High End Client Development Director.Reporting directly to the High End (HE) Global Client Development, Business Development & Training Director, this role has the strategic aim to define and drive the HE clienteling...

  • High End Client Development Director

    2 settimane fa

    roma, Italia Bvlgari A tempo pieno

    High End Client Development Director at BvlgariWithin the High Jewelry & Haute Horlogerie Department, based in Rome, we are looking for a High End Client Development Director.Reporting directly to the High End (HE) Global Client Development, Business Development & Training Director, this role has the strategic aim to define and drive the HE clienteling...

  • High End Client Development Director

    2 settimane fa

    Roma, Italia Bulgari A tempo pieno

    PositionWithin the High Jewelry & Haute Horlogerie Department , based in Rome , we are looking for a High End Client Development Director .Reporting directly to the High End (HE) Global Client Development, Business Development & Training Director , this role has the strategic aim to define and drive the HE clienteling agenda, with global responsibility to...

  • High End Client Development Director

    4 giorni fa

    giuliano di roma, Italia Bulgari A tempo pieno

    PositionWithin the High Jewelry & Haute Horlogerie Department , based in Rome , we are looking for a High End Client Development Director .Reporting directly to the High End (HE) Global Client Development, Business Development & Training Director , this role has the strategic aim to define and drive the HE clienteling agenda, with global responsibility to...

  • High End Client Development Director

    2 giorni fa

    giuliano di roma, Italia Bulgari A tempo pieno

    PositionWithin the High Jewelry & Haute Horlogerie Department , based in Rome , we are looking for a High End Client Development Director .Reporting directly to the High End (HE) Global Client Development, Business Development & Training Director , this role has the strategic aim to define and drive the HE clienteling agenda, with global responsibility to...

  • High End Client Development Director

    1 settimana fa

    Roma, Italia Bulgari A tempo pieno

    **Position**: Within the **High Jewelry & Haute Horlogerie Department**, based in **Rome**, we are looking for a **High End Client Development Director**. S/He will manage and develop a team of 3/4 people and animate the community of HE Client Development Managers/ HE Managers on HE clienteling related topics in the different markets. **Job...

  • High End Clienteling

    4 giorni fa

    Roma, Italia Bulgari A tempo pieno

    In** Bulgari Italia **we are searching for the** High End Clienteling & Business Development Manager.** Reporting to the Country Managing Director,** **he/she will be responsible of the growth of High Jewelry, High End Watches & High Medium-High turnover across the scope of Italy, through: - Definition of the HJ/HEW strategy - development of the business...

  • High-end Client Engagement

    2 settimane fa

    Roma, Italia Bulgari A tempo pieno

    **Position**: Within the **Global High Jewelry & High-End Watches (High-End) team **, based in **Rome **, we are searching for a High-End Client Engagement & Experience intern. Reporting to the **High-End Client Development Director **, this role has the aim to support the creation and implementation of innovative client experiences and engagement...

  • High-end Business Development Specialist

    2 settimane fa

    Roma, Italia Bulgari A tempo pieno

    Posizione Bulgari Italia is looking for a **High-End Development Specialist** to support the development of the **High-End Business in Italy and Turkey**. The position is based in **Rome** and reports to the **HE Development Manager**.** Responsabilità del lavoro **Main Accountabilities**: **Business & Client Development Support** - Support in the...