Key Cities Program Manager

6 giorni fa

Milano, Lombardia, Italia Just Eat Takeaway A tempo pieno
Ready for a challenge?Then Just Eat might be the place for you.

We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As the Key Cities Program Manager for Italy, you will be the strategic engine behind our most vital urban markets. Based in Milan, you will lead cross-functional initiatives to drive targeted growth and national performance by balancing high-level strategy with hands-on execution.

We lead, deliver, and care; in this role, you will embody these values by collaborating across Finance, Sales, and Marketing to ensure we remain the customer's first choice in a competitive landscape.

  • Location: Hybrid (3 days a week from our Milan office)

  • Reporting to: Country Strategy & Program Manager

What you'll do
  • Hyperlocal Strategy: Develop and execute tailored growth plans for key Italian cities, moving beyond "one-size-fits-all" to maximize market penetration.
  • Strategic Influence: Act as the bridge between local markets and the Leadership Team, building business cases to influence senior stakeholders.
  • Performance Engine: Monitor city-level KPIs and coordinate investments to ensure long-term profitable growth and customer satisfaction.
  • Data-Driven Impact: Oversee 360° cost-benefit analyses, tracking impact on key metrics like GMV and order volume.
  • Cross-Functional Leadership: Lead projects with Sales, Marketing, and Logistics to ensure flawless execution and maximum local impact.
What you'll bring
  • Strategic Expertise: Proven experience in a program management or strategic role, ideally within fast-paced tech, e-commerce, or consulting environments.
  • Analytical Rigor: Strong ability to build investment plans and distill complex data into clear, compelling narratives for decision-making.
  • Matrix Leadership: Excellent influencing skills with a track record of driving results through collaboration in a complex organization.
  • Agile Mindset: A proactive, "hands-on" approach to problem-solving and the ability to adapt quickly to changing market dynamics.
  • Language & Mobility: Fluency in both Italian and English, with the flexibility to travel frequently between key Italian cities.
At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn't just about delivering on our strategy; it's a competition for something incredibly valuable – our customers' choice.

At the heart of the JET Customer League are our values and behaviors. Fun, fast-paced and supportive, the JET culture is about movement, growth, and celebrating wins together.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now

#LI-FT1

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