Remote Italian speaking Customer Service Representative in Athens, Greece

12 ore fa

Napoli, Campania, Italia Cross Border Talents A tempo pieno

Join a Team That Values Empathy, Excellence, and Innovation

Are you passionate about creating positive online experiences? Join our team as a Customer Service Representative and help us support a global community of users. This role offers you the opportunity to work in a dynamic environment where your skills in problem-solving, communication, and empathy will make a real difference.

What You will Do

  • Provide empathetic, accurate, and timely support to the users.
  • Stay informed about the products and community standards to offer effective solutions.
  • Make thoughtful decisions while advocating for the community's best interests.
  • Investigate and resolve user issues, including account support requests and reports of abusive content.
  • Respond to inquiries with speed, quality, and empathy.
  • Use your market-specific knowledge to identify scalable improvements in user support.
  • Analyze data to enhance user experience and improve workflows.
  • Enforce Terms of Use by monitoring and addressing abuse reports.
  • Spot trends and escalate complex issues to the global team when necessary.

What We are Looking For

  • Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly in Italian (C2) and English (B2).
  • A proactive attitude with a bias toward doing whats right for the community.
  • Attention to detail and a results-driven mindset.
  • Ability to analyze data and identify trends to enhance workflows.
  • Familiarity with products and community standards (training will be provided).

What We Offer

Compensation & Benefits

  • Salary: 1100 EUR gross monthly x 14 per year
  • Performance bonus: up to 200 EUR per month
  • Work Schedule: Monday Sunday hours per day, 5 days per week with rotative shifts)
  • Opportunity to work in an international and supportive environment in Athens.
  • Continuous training and career development opportunities.
  • Flexible working conditions and a vibrant workplace culture.
  • Relocation assistance for candidates outside of Greece.

  • Italian-Speaking Customer Support

    2 giorni fa

    Napoli, Campania, Italia Cross Border Talents A tempo pieno 25.000 € - 45.000 € all'ano

    Were Hiring: Customer Support in Greece We are looking for professionals to join international customer support teams, with the option to work onsite or remotely from Greece. What We OfferRelocation support: flight tickets, airport pickup, and 3 weeks of hotel accommodationAssistance in finding long-term housing in GreeceCompetitive salary with...

  • Italian Customer Client Support in Sunny Greece

    7 giorni fa

    Napoli, Campania, Italia Next Job Abroad A tempo pieno 1.200 € - 1.500 € all'ano

    Are you ready for an exciting adventure while helping customers? Next Job Abroad is thrilled to invite dynamic individuals to join our team as Italian Customer Client Support Specialists in the beautiful sun-soaked landscapes of Greece We believe that providing exceptional customer support is more than just solving problems; it's about creating genuine...

  • Remote customer service agent in Lisbon

    12 ore fa

    Napoli, Campania, Italia Cross Border Talents A tempo pieno

    Offerta di Lavoro Agente Servizio Clienti Tecnologico (Italiano) Sede: Lisbona, Portogallo (Lavoro da remoto allinterno del Portogallo alloggio fornito se ci si trasferisce) Azienda: Multinazionale del settore tecnologico Dipartimento Vendite Data dinizio: 3 luglio 2025 Lingue richieste: Italiano (C1/C2) + Inglese (minimo livello B2) Descrizione del...

  • Addetto/a Customer Service

    6 giorni fa

    Napoli, Campania, Italia Openjobmetis SpA Agenzia per il Lavoro A tempo pieno 25.000 € - 40.000 € all'ano

    La risorsa entrerà a far parte del team commerciale e si occuperà della gestione dei clienti assegnati nei mercati esteri e/o italiani, collaborando strettamente con i Key Account Manager e/o i Direttori Commerciali. POSIZIONESupportare i clienti pre e post-vendita, fornendo informazioni tecniche e commerciali sui prodotti;Gestire gli ordini e monitorare...

  • Italian Market Sales Specialist

    2 settimane fa

    Napoli, Campania, Italia InterRH Consulting A tempo pieno 24.000 € - 36.000 € all'ano

    Company DescriptionWe are seeking a Sales Manager for one of our Chinese clients.The company is an international trading and distribution group bridging China and Europe. Its mission is to deliver cost-effective consumer electronics and lifestyle products to European markets by shortening the supply chain while maintaining strict control over product...

  • back office commerciale e customer service

    4 giorni fa

    Napoli, Campania, Italia DIREZIONE LAVORO GROUP S.P.A. A tempo pieno 30.000 € - 45.000 € all'ano

    Direzione Lavoro Group S.p.a. (Aut. Min. N° 0001 del 21/01/2019), filiale di Roma, ricerca per azienda che lavora nel settore del petrolio e del gas,un/una back office commerciale e customer serviceLa figura ricercata, a riporto del Capo filiale sarà responsabile delle seguenti attività:Gestione dei rapporti con gli autistiGestione delle chiamate inbound...

  • Manager, Italian Payroll

    4 giorni fa

    Napoli, Campania, Italia Cloudpay A tempo pieno 40.000 € - 80.000 € all'ano

    About this job opportunity Our VisionTo be the world's most trusted global payroll partner, simplifying pay for all employees.Our MissionEmpowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.Our PeopleOur fundamental beliefs at CloudPay are built on core values...

  • Addetto/a Customer Service – Settore Industriale

    2 settimane fa

    Napoli, Campania, Italia Halt Life A tempo pieno 25.000 € - 35.000 € all'ano

    Azienda operante nel settore industriale ricerca una figura da inserire nel team con il ruolo di Addetto/a Customer Service, all'interno del back-office aziendale, per la gestione dei rapporti con clienti territoriali ed extra-territoriali.La risorsa si occuperà di seguire l'intero ciclo dell'ordine, interfacciandosi con i diversi reparti aziendali e...

  • IT Service Desk Analyst

    4 giorni fa

    Napoli, Campania, Italia SAIC A tempo pieno 30.000 € - 60.000 € all'ano

    Job ID: Location:NAPLES, Compania, ITDate Posted: Category:Information TechnologySubcategory:Technical SupportSchedule:Full-timeShift:RotatingTravel:Yes, 10 % of the TimeMinimum Clearance Required:SecretClearance Level Must Be Able to Obtain:NonePotential for Remote Work:NoDescriptionSAIC is seeking anIT Service Desk Analystto support the Navy's Service...

  • Service Desk Supervisor

    6 giorni fa

    Napoli, Campania, Italia SAIC A tempo pieno

    Job ID: Location: NAPLES, Compania, ITDate Posted: Category: Information TechnologySubcategory: Technical SupportSchedule: Full-timeShift: Day JobTravel: NoMinimum Clearance Required: SecretClearance Level Must Be Able to Obtain: NonePotential for Remote Work: NoDescriptionSAIC is currently seeking a Service Desk Supervisor to support the Navy's Service...