Lavori attuali relativi a Customer Success Team Leader - Lazio - Siemens Ag
-
Customer Success Specialist
4 giorni fa
Lazio, Italia Gchconsulting Srl A tempo pienoIl nostro cliente è un importante System Integrator, leader nella realizzazione e manutenzione di infrastrutture tecnologiche.Per il potenziamento della struttura, siamo alla ricerca del loro nuovo Customer Success SpecialistIl Customer Success Specialist è una figura chiave all'interno della Società, con la responsabilità di garantire la soddisfazione...
-
Lazio, Italia Datlas A tempo pienoUna azienda tecnologica cerca un Customer Success Manager a Turbigo per garantire il successo dei clienti.Sarai responsabile della gestione strategica delle relazioni e delle performance, monitorando KPI e soddisfazione del cliente.Il candidato ideale ha esperienza in Customer Success o Account Management, ottime capacità relazionali e orientamento ai...
-
Customer Success Specialist B2B
9 ore fa
Lazio, Italia Docplanner A tempo pienoDescrizione dell'aziendaLavora con MioDottore nel Customer Success: unisciti al nostro team e trasform the l'esperienza sanitaria per i pazienti!Chi siamoMioDottore è la piattaforma leader in Italia nel settore Health Tech, che connette pazienti con medici e strutture sanitarie in tutto il Paese.La nostra missione?Helping people live longer, healthier...
-
Customer Success Specialist
7 giorni fa
Lazio, Italia Flottando A tempo pienoAbout the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As a Customer Success Specialist at Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for...
-
Customer Success Specialist B2C
1 giorno fa
Lazio, Italia Miodottore A tempo pienoDescrizione dell'aziendaUnisciti a MioDottore e ridefinisci l'Health Tech con l'Intelligenza Artificiale!MioDottore, parte del gruppo globaleDocplanner,è la piattaforma leader in Italia che connette pazienti e professionisti sanitari. La nostra missione è: Helping people live longer, healthier lives. Sostenuti da investitori come Goldman Sachs e presenti...
-
Customer Success Specialist B2C
4 giorni fa
Lazio, Italia Docplanner A tempo pienoDescrizione del lavoro Cosa farai come Customer Success Specialist B2C Sarai il punto di riferimento per il portafoglio clienti assegnato, con l'obiettivo di migliorare la loro esperienza con i nostri prodotti digitali.Ecco come contribuirai: Rappresenterai MioDottore come consulente dedicato, offrendo supporto e soluzioni efficaci ai clienti.Favorirai la...
-
Customer Success Specialist B2C
4 giorni fa
Lazio, Italia Miodottore A tempo pienoDescrizione del lavoro Cosa farai come Customer Success Specialist B2C Sarai il punto di riferimento per il portafoglio clienti assegnato, con l'obiettivo di migliorare la loro esperienza con i nostri prodotti digitali.Ecco come contribuirai: Rappresenterai MioDottore come consulente dedicato, offrendo supporto e soluzioni efficaci ai clienti.Favorirai la...
-
Customer Success Manager
6 giorni fa
Lazio, Italia Pentera A tempo pienoMust be based in Italy Must speak Italian, Spanish and English - native levelPlease send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities.At Pentera, you will be at the forefront of cybersecurity...
-
Customer Success Manager
4 giorni fa
Lazio, Italia Pentera A tempo pienoMust be based in ItalyMust speak Italian, Spanish and English - native level*Please send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity...
-
Customer Expansion Team Leader
1 giorno fa
Lazio, Italia Miodottore A tempo pienoJoin to apply for theUpsell Team Leaderrole atMioDottoreMioDottore, part of Docplanner Group, a mission-driven healthcare platform serving patients and professionals in 13 countries across Europe and LATAM, develops digital apps and software solutions to streamline healthcare processes.With free doctor reviews, instant online appointment booking, and a...
Customer Success Team Leader
13 ore fa
Overview Job Family: Software Req ID: ****** About usSiemens Digital Industries Software - Transform the everyday.Let's make the difference togetherMeet the team - VideoSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries.Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.We offer a role with responsibility, independence and the possibility to contribute proactively.We foster a teamwork culture with room for individual developmentPlease visit .About the Role:We are looking for a Customer Success Team Leader to help guide and elevate a growing group of Customer Success Managers (CSMs) across the EMEA region.This role is ideal for an experienced and high-performing CSM who enjoys leading by example, enabling others, and strengthening our Customer Success community—while continuing to directly manage strategic customers of their own.As a key contributor within our Customer Success organisation, you will play a vital role in driving adoption, value, and retention across our Enterprise SaaS portfolio.You'll support your peers through coaching, best-practice sharing, and day-to-day guidance, helping shape how Customer Success operates and grows within Siemens Digital Industries Software.This role can be based in either Italy, Poland, Netherland or Spain and includes periodic travel across the region.Key Areas of ResponsibilityLead by exampleServe as a senior CSM within the team, managing your own portfolio of enterprise customers and delivering measurable business outcomes.Provide day-to-day guidance, mentoring, and coaching to CSMs, helping elevate skills, confidence, and customer engagement quality.Enable team performanceFoster a culture of collaboration, learning, and operational excellence across the EMEA CSM community.Support onboarding of new team members and promote best practices that improve consistency and customer experience.Drive customer value and adoptionHelp accelerate customer time-to-value by supporting effective onboarding, reviewing usage insights, and promoting adoption strategies that scale.Partner with Sales to support renewals and help identify upsell/cross-sell opportunities.Strengthen customer success operationsContribute to process optimisation and scalable ways of working across GRR, NRR, NPS, CSAT, and product adoption metrics.Facilitate feedback loops with Product, Services, Sales, and Support to ensure customer needs influence roadmaps and service improvements.Support complex customer scenariosAct as an escalation point for challenging cases, helping the team navigate risks with a calm, solutions-focused mindset.Reinforce alignment around customer outcomes and Siemens' strategic objectives.QualificationsSignificant experience as a Customer Success Manager in a B2B SaaS or enterprise software environment, with a track record of driving adoption, retention, and business value.Demonstrated ability to coach and influence peers, lead initiatives, or contribute to team development.Strong communication and stakeholder-management skills, with the confidence to engage senior customer and internal stakeholders.Strategic thinker with a practical, hands-on approach to problem-solving and customer engagement.Experience working with large, international enterprise customers; familiarity with industrial software (e.g., CAD, PLM, CAE, Simulation, Low Code) is a plus.Fluent in English; additional European languages are beneficial.Bachelor's or Master's degree in a relevant field, and willingness to travel across the EMEA region as needed.We are an equal opportunity employer and value diversity at our company.We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.About SiemensA collection of over 377,000 minds building the future, one day at a time in over 200 countries.We\'re dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in.All employment decisions at Siemens are based on qualifications, merit, and business need.Bring your curiosity and creativity and help us shape tomorrowWe offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.Siemens.Making real what mattersIf you want to make a difference – make it with us#LI-PLM#LI-IG1#LI-Hybrid#SWSaaS#siemens#Transformtheeveryday#PLM#CAD#CAE#ALM#Simulation#IoT#DigitalTwin#Industry4.0#SmartManufacturing#digitaltransfomation#smartfactory#Industry40#Digitalfactory#CustomerSuccess#CustomerSuccessManager#CSM#ClientSuccessOrganizationOrganization: Digital IndustriesJob Type: Full-timeCategory: Sales#J-*****-Ljbffr
