Customer Expansion Team Leader
15 ore fa
Join to apply for theUpsell Team Leaderrole atMioDottoreMioDottore, part of Docplanner Group, a mission-driven healthcare platform serving patients and professionals in 13 countries across Europe and LATAM, develops digital apps and software solutions to streamline healthcare processes.With free doctor reviews, instant online appointment booking, and a network of nearly 2 million healthcare professionals, MioDottore serves over 260,000 customers globally.Backed by leading VCs such as Goldman Sachs, One Peak Partners, Point Nine, and Target Global, MioDottore employs more than 500 people and has grown organically since ****, reaching roughly 9.6 M unique patient visits and 3 M bookings each month.It is positioned as the Italian and global healtech operating system.The RoleReporting directly to our COO, you will be the core of our expansion strategy.You will act as a strategic coach tasked with maximizing the customer lifecycle and value rather than just a manager.Key ResponsibilitiesAs the Sales Upsell Leader, you will be primarily responsible for:Leading and motivating a team of Customer Expansion Specialists, ensuring high performance and a quality commercial approachDefining the upsell strategyacross various client segments, optimizing processes and minimizing churnPromoting a consultative sales model, helping doctors understand the value of the proposed solutions and how they can impact their businessAnalyzing portfolio data, identifying growth opportunities and areas for improvementWorking closely with Marketing, Customer Success, and Productto create effective campaigns, initiatives, and materialsMonitoringweekly and monthlyKPIs, ensuring accurate forecastingWe are looking for3–5 years of experience in sales/customer expansion roles(upselling, inside sales, account management)Ability to lead teams and improve performancethrough coaching, processes, and analysisExperience in SaaS, digital, or tech environmentsAnalytical skills and familiarity with KPIs, metrics, and CRM(HubSpot/Salesforce)Professional knowledge ofEnglishNice to Have1–2 years of experience managing goal-oriented teamsfocused on business objectivesExperience selling marketing products(e.g., Google Ads)Interest in the healthcare sectorWhat we offer?? Total compensation aligned with your experience?? Uncapped commission plan?? Welfare for you and your family?? Smartworking policy 50%, based in Rome?? Key role in a fast-growing, high-impact companySelection processPhone/video screening with HRInterview with the Customer Expansion Team LeaderInterview with the COOInterview with the CEOSeniority levelAssociateEmployment typeFull-timeIndustriesSoftware Development#J-*****-Ljbffr
-
Customer Expansion Team Leader
1 settimana fa
Lazio, Italia Altro A tempo pienoJob Description Reporting directly to our COO, you will be the core of our expansion strategy.You won't just be a manager, but a strategic coach tasked with maximizing the customer lifecycle and value.Key Responsibilities As the Sales Upsell Leader, you will be primarily responsible for :Leading and motivating a team of Customer Expansion Specialists,...
-
Customer Expansion Team Leader
2 settimane fa
Lazio, Italia Miodottore A tempo pienoJob DescriptionReporting directly to our COO, you will be the core of our expansion strategy.You won't just be a manager, but a strategic coach tasked with maximizing the customer lifecycle and value.Key ResponsibilitiesAs the Sales Upsell Leader, you will be primarily responsible for :Leading and motivating a team of Customer Expansion Specialists, ensuring...
-
Customer Expansion Team Leader
2 giorni fa
Lazio, Italia Docplanner A tempo pienoMioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM.We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare...
-
Customer Expansion Team Leader
14 ore fa
Lazio, Italia Miodottore A tempo pienoPeople Experience Business Partner presso MioDottoreMioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM.We develop digital Apps and software solutions for doctors, clinics, hospitals,...
-
Customer Expansion Team Leader
2 settimane fa
Lazio, Italia Docplanner A tempo pienoMioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM.We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare...
-
Customer Expansion Team Leader
1 settimana fa
Lazio, Italia Miodottore A tempo pienoPeople Experience Business Partner presso MioDottoreMioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM.We develop digital Apps and software solutions for doctors, clinics, hospitals,...
-
Customer Expansion Team Leader
2 giorni fa
Lazio, Italia Docplanner A tempo pienoMioDottore, part of Docplanner Group, in a mission to \"helping people live longer, healthier lives\", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM.We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare...
-
Upsell Team Leader
2 giorni fa
Lazio, Italia Docplanner A tempo pienoJob Description The Role Reporting directly to our COO, you will be the core of our expansion strategy.You won't just be a manager, but a strategic coach tasked with maximizing the customer lifecycle and value.Key Responsibilities As the Sales Upsell Leader, you will be primarily responsible for: Leading and motivating a team of Customer Expansion...
-
Growth Lead, Customer Expansion
2 settimane fa
Lazio, Italia Miodottore A tempo pienoA leading healthcare platform is seeking a People Experience Business Partner to drive its customer expansion strategy.This role involves leading a team of Customer Expansion Specialists, defining upsell strategies, and collaborating closely with marketing and product teams.The ideal candidate will have 3–5 years of sales experience in tech environments,...
-
Upsell Team Leader
15 ore fa
Lazio, Italia Miodottore A tempo pienoMioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM. We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare process....
