CUSTOMER ACCOUNT SPECIALIST
2 mesi fa
andstad Talent Selection Hopportunities è la divisione specializzata nella Ricerca & Selezione di professionisti qualificati appartenenti alle categorie protette.
Per importante azienda cliente, operante nel settore Compression technologies & services, si ricerca un
CUSTOMER ACCOUNT SPECIALIST - appartenente alle categorie protette ai sensi della L. 68/99.
Tipologia contrattuale: inserimento diretto in azienda. RAL e inquadramento saranno commisurati all'effettiva esperienza maturata dal candidato.
Luogo di lavoro: VIGNATE (MI)
Di cosa ti occuperai? Sarai inserito all'interno del Dipartimento C. Experience e a diretto riporto del Customer Account Leader, seguirai i clienti del mercato EMEA, ne controllerai i flussi, le transazioni operative degli ordini, nel rispetto delle normative e dei timing stabiliti. Nello specifico ti occuperai di: gestire gli ordini dei clienti: dalla registrazione all’evasione attraverso più canali di fatturazione, inclusi Salesforce, EDI, posta elettronica e siti Web per garantire la piena soddisfazione del cliente;coordinare i flussi degli ordini nel rispetto dei timing di consegna richiesti dai clienti; comunicare regolarmente con i clienti per fornire aggiornamenti sugli ordini, risolvere eventuali problematiche e garantire che le loro aspettative siano gestite in modo efficace; fornire supporto e formazione ai distributori sulla richiesta di immissione degli ordini; applicare la metodologia Lean Six Sigma nel processo di gestione degli ordini; entrare in contatto con il Dipartimento Markerting per stabilire l’andamento delle vendite e le condizioni di mercato.
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