Customer Experience
2 mesi fa
Tech Company, facente parte di importante Gruppo italiano, all'avanguardia nel campo della tecnologia e dell'innovazione in ambito Customer Experience.
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Customer Experience Management Lead
4 mesi fa
Milan, Italia Brambles A tempo pienoDescription Position Purpose This role is a critical part of Brambles’ transformational journey to elevate the Customer Experience across the enterprise. The role will influence how we measure and impact that experience across all touchpoints of the customer journey. The role is responsible for the development and maintenance of the metrics used...
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In Store Customer Experience Supervisor
4 mesi fa
Milan, Italia Hermès A tempo pienoGENERAL ROLE The In Store Customer Experience Supervisor leads and supports the team in developing and delivering the most memorable journey for clients, embodying the brand values and leading their team to provide heartfelt and bespoke attention to customers. The ideal candidate will act as a role model and will represent Hermès as an Ambassador,...
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Quantitative Researcher Customer Experience
3 settimane fa
Milan, Italia Ipsos Srl A tempo pienoIn Ipsos siamo appassionati di persone, mercati, brand e società. La nostra ambizione è diventare partner di tutti i clienti che vogliono comprendere in profondità e dettaglio la loro audience, i mercati, i consumatori, e le marche in un mondo in rapida e continua evoluzione.Siamo un solido brand presente in 90 paesi e più di 18.000 professionisti, con...
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Assistant Store Manager, Experience
4 mesi fa
Milan, Italia Canada Goose A tempo pienoJob Description Position Overview: The Assistant Store Manager, Experience is responsible for maintaining high quality customer service, while creating an outstanding experience that allows customers to continuously conquer the outdoors! They will work closely to support the Store Manager in all store performance areas including store performance,...
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Customer Service Representative
4 mesi fa
Milan, Italia CAE A tempo pienoDescription Join our team in Milano where you’ll be the first and main point of contact for our in-house customer experience. You’ll manage daily operations related to customer services, as well as training centre administration and reception tasks. In this varied role you’ll help prepare training documentation, manage trainee files and data,...
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Customer Service Manager
4 mesi fa
Milan, Italia Werfen A tempo pienoOverview Post Date February 14, Number WEBIT-- Job Function Customer Service Location Milano Country Italy About the Position For our Supply Chain Department, based in Milan (Italy), we are looking for a: CUSTOMER SERVICE MANAGER The Customer Service Manager is responsible for building strategic customer relationships, implementing the...
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Customer Service Consultant
3 settimane fa
Milan, Italia Burberry Limited A tempo pienoINTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide...
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Customer Escalation Specialist
4 mesi fa
Milan, Italia Uber A tempo pieno**#Greatmindsdontthinkalike**:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **About the Team** The...
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Milan, Italia Amazon Development Centre Italy SRL A tempo pienoMSP-CX is looking for a Controls Integration Engineer to be part of our global team to deliver the next generation of world-class fulfillment systems through the use of advanced technology. Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including development, design,...
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Product owner
2 mesi fa
Milan, Italia DNV A tempo pienoPurpose To support the implementation and continuous improvement of the DNV Business Assurance Customer Portal by collaborating with the Program Manager and other stakeholders. The Product Owner will contribute to the portal’s vision and strategy, focusing on effective implementation and stakeholder engagement to enhance the digital self-service...
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Product owner
2 mesi fa
Milan, Italia DNV A tempo pienoPurpose : To ensure the successful implementation and maintenance of the ServiceNow product to meet DNV BUSINESS ASSURANCE's needs by collaborating with relevant stakeholders and achieving the objectives of the work pack. Responsibilities : Project Delivery Ownership: Lead the delivery of ServiceNow projects, ensuring alignment with concurrent...
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Customer Service
3 mesi fa
Milan, Italia ECCO A tempo pienoTo strengthen our Team for our Southern European Sales Region, we are looking for an eager and enthusiastic Customer Service Representative based in Milan, Italy. Our Southern European sales region consist of the countries Italy, Portugal, Spain, France, Belgium and Malta, with its HQ in Milan. General Responsibilities The key objectives of...
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Customer Service Team Lead
4 mesi fa
Milan, Italia Abbott A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
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Customer Service Team Lead
3 mesi fa
Milan, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier heartsâthrough better therapies, better...
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SaaS Customer Success
5 mesi fa
Milan, Italia Trustfull A tempo pienoTrustfull is seeking a highly motivated SaaS Customer Success to join our team. As a SaaS Customer Success , you will be responsible for ensuring the successful adoption, onboarding, and long-term satisfaction of our SaaS customers.You will work closely with our customers to understand their needs and provide guidance on how to best leverage our SaaS...
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Customer Service Manager
4 mesi fa
Milan, Italia EssilorLuxottica A tempo pienoWHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...
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Customer Success Manager
4 settimane fa
Milan, Italia Red Bud Regional Hospital A tempo pienoABOUT THE JOB "Every customer must be a reference, one success at a time” This is our mission statement and drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our platform, service, and support. Our goal is to develop strong partnerships with our customers and make them “lifelong...
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Customer Knowledge Specialist
4 mesi fa
Milan, Italia Groupe iliad A tempo pienoIl Customer Knowledge Specialist è un membro attivo del Team Customer Care e si occuperà di garantire la qualità dei servizi offerti all’Utente. Riportando al Team Leader Customer Knowledge, si occuperà delle seguenti attività: Creazione e inserimento dei contenuti relativi al mondo iliad sulla piattaforma interna e sul sito di assistenza, al fine...
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Manager, Customer Success
3 mesi fa
Milan, Italia Docebo A tempo pienoHey you! Want to work for one of the fastest growing SaaS companies in the world? We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to...
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Customer Care Specialist
3 mesi fa
Milan, Italia Farfetch A tempo pienoTHE ROLE NGG is looking for a Customer Care Specialist who will take care of processes and procedures concerning the digital customer care, with the goal of maintaining the level of service defined and consistent with the brand identity of the Group, ensuring the highest standards for quality and B2C customer satisfaction. WHAT YOU'LL DO Ensure a...