Customer Service Engineer
4 settimane fa
Reifenhäuser has evolved from the world's leading extrusion machinery manufacturer into a solution provider with innovative technologies. As one of the world's top machine builders, Reifenhäuser will bring plastics industry to a sustainable future. Within the Reifenhäuser Group, we work with passion and pioneering spirit – become part of our team and contribute to our company’s success.
Customer Service Engineer (m/f/d) Italy Your duties and responsibilities- Perform troubleshooting and service for our blown film, cast and sheet extrusion lines at our Italian customers with a focus on electrics and process engineering
- Communicate with intercompany teams to assist customer solve technical issue
- Determine and assess technical condition of equipment and systems, overseeing inspections, maintenance and upgrade of lines
- Record and specify warranty claims, determine the scope of damage, jointly clarify corrective actions and execute in accordance with specification
- Provide technical consultancy to customers and promote service products (spare parts, maintenance, modifications and trainings) in alignment with our sales team
- Provide technical training to operators and maintenance staff
- Create reports and technical documents, as well as maintain records
- Diploma or degree in electrical, mechatronics, or plastics engineering or comprehensive and versatile “on-the-job” experience
- 3+ year’s related work experience in field service in an industrial environment, preferably in plastic processing machinery
- Ideally in-depth knowledge of automation systems as well as process engineering (or one of both and training of the missing skills will be done in Germany)
- Being self-motivated and strong problem-solving skills with the ability to identify and resolve problems in a timely manner
- Excellent communication in interaction with internal stakeholder and external customers also under stressful conditions
- Fluent in verbal and written Italian and English
- Driving license is required and willingness to travel frequently in Italy, based on a flexible schedule
- International working environment – The Reifenhäuser Group forms the largest competence network for plastics extrusion technology worldwide – be a part of it.
- Fair compensation – We offer an attractive compensation package.
- Variety and flexibility – Besides self-planned customer visits, we offer a home office possibility and provide you with top equipment (PC, iPad, iPhone).
- Professional onboarding – Intensive onboarding, including organized comprehensive training at our company headquarters in Germany.
- Interesting perspectives – Vast opportunities for personal and professional development through feedback discussions, and individual training measures.
Do you want to shape the future of plastics extrusion with us? Join our team where we value diversity. You are welcome here, regardless of your gender, age, sexual identity, origin, religion, worldview, or possible disabilities. The most important thing is that you fit in with us. We look forward to receiving your application for the position Customer Service Engineer (m/f/d) Italy.
Get started your career with us and apply online by using the "Apply now" button. Addtional information about our company is available at .
Apply now
Contact
Julia Bober
HR Reifenhäuser Group
Barbara Alfieri
Office Management Reifenhäuser Italy
Reifenhäuser s.r.l.
Via Cattaneo nr.9- B-Smart Center
Gallarate (VA)
-
Field Service Engineer
1 settimana fa
Milan, Italia Philips A tempo pienoJOB DESCRIPTION Job Title Field Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue, mainly for imaging systems such...
-
Field Service Engineer
4 settimane fa
Milan, Italia HITACHI ENERGY ITALY S.P.A. A tempo pienoDescription : For the Business Unit Grid Integration we are looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines. Responsibilities: Perform Service tasks, identify technical problems and make analysis through remote...
-
Customer Service Manager
1 mese fa
Milan, Italia Werfen A tempo pienoOverview Post Date February 14, Number WEBIT-- Job Function Customer Service Location Milano Country Italy About the Position For our Supply Chain Department, based in Milan (Italy), we are looking for a: CUSTOMER SERVICE MANAGER The Customer Service Manager is responsible for building strategic customer relationships, implementing the...
-
Customer Service Manager
4 settimane fa
Milan, Italia Werfen A tempo pienoOverview Post Date February 14, Number WEBIT-- Job Function Customer Service Location Milano Country Italy About the Position For our Supply Chain Department, based in Milan (Italy), we are looking for a: CUSTOMER SERVICE MANAGER The Customer Service Manager is responsible for building strategic customer relationships, implementing the...
-
Customer Service
1 mese fa
Milan, Italia Page Personnel A tempo pienoLa risorsa riporterà al responsabile del Team Customer Service e si occuperà di:- Supporto alla forza vendite;- Gestione intero iter dell'ordine: inserimento, evasione e monitoraggio;- Assistenza al cliente fino al post vendita;- Attività di Back Office.Il profilo ideale:- ha maturato un'esperienza di almeno un anno nel ruolo di Customer Service;-...
-
Customer Service
4 settimane fa
Milan, Italia Page Personnel A tempo pienoLa risorsa riporterà al responsabile del Team Customer Service e si occuperà di:- Supporto alla forza vendite;- Gestione intero iter dell'ordine: inserimento, evasione e monitoraggio;- Assistenza al cliente fino al post vendita;- Attività di Back Office.Il profilo ideale:- ha maturato un'esperienza di almeno un anno nel ruolo di Customer Service;-...
-
Field Service Engineer
1 mese fa
Milan, Italia Park Place Technologies A tempo pienoField Service Engineer The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to...
-
Field Service Engineer
4 settimane fa
Milan, Italia Park Place Technologies A tempo pienoField Service Engineer The Field Service Engineer is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the SLA (Service Level Agreement) with Park Place Technologies. Specifically, the FSE responds to...
-
Customer Service Engineer
2 mesi fa
Milan, Italia Siemens Healthcare S.r.l. A tempo pienoJoinus in pioneering breakthroughs in healthcare. For everyone. Everywhere.Sustainably. Ourinspiring and caring environment forms a global community that celebratesdiversity and individuality. We encourage you to step beyond your comfort zone,offering resources and flexibility to foster your professional and personalgrowth, all while valuing your unique...
-
Customer Service Engineer
4 settimane fa
Milan, Italia Siemens Healthcare S.r.l. A tempo pienoJoinus in pioneering breakthroughs in healthcare. For everyone. Everywhere.Sustainably. Ourinspiring and caring environment forms a global community that celebratesdiversity and individuality. We encourage you to step beyond your comfort zone,offering resources and flexibility to foster your professional and personalgrowth, all while valuing your unique...
-
Customer Service Engineer In Vitro
1 giorno fa
Milan, Italia Siemens Healthcare S.r.l. A tempo pienoJoinus in pioneering breakthroughs in healthcare. For everyone. Everywhere.Sustainably. Ourinspiring and caring environment forms a global community that celebratesdiversity and individuality. We encourage you to step beyond your comfort zone,offering resources and flexibility to foster your professional and personalgrowth, all while valuing your unique...
-
Customer Engineer
3 mesi fa
Milan, Italia Vertiv A tempo pienoWho are we? At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower...
-
Customer Engineer
4 settimane fa
Milan, Italia Vertiv A tempo pienoWho are we? At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower...
-
Customer Service Manager
1 mese fa
Milan, Italia Orange Business Services A tempo pienoabout the role Are you passionate about making a meaningful impact on business growth? Do you want to play a pivotal role in maximizing value for our customers? Then become a part of our journey, where your efforts will contribute to reshaping the landscape of customer success in the dynamic IT industry! About the role As a Customer Service...
-
Customer Service Manager
4 settimane fa
Milan, Italia Orange Business Services A tempo pienoabout the role Are you passionate about making a meaningful impact on business growth? Do you want to play a pivotal role in maximizing value for our customers? Then become a part of our journey, where your efforts will contribute to reshaping the landscape of customer success in the dynamic IT industry! About the role As a Customer Service...
-
Customer Engineer AC Power
4 giorni fa
Milan, Italia Vertiv A tempo pienoWho are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning...
-
Customer Engineer
5 giorni fa
Milan, Italia Vertiv A tempo pienoWho are we? At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $ billion in sales, a strong customer base and global reach spanning...
-
Service Engineer Motori Industriali
2 giorni fa
Milan, Italia Page Personnel A tempo pienoLa risorsa, riportando al Service Manager, supervisiona l'attività dei partner commerciali nel fornire assistenza ai clienti (riparazioni, problemi di qualità, supporto tecnico) in modo tempestivo.Nello specifico, si occuperà di :-Responsabilità generale per problemi di qualità del prodotto, problemi tecnici e casi di garanzia-Promuovere e coordinare la...
-
customer support
2 mesi fa
Milan, Italia Randstad A tempo pienoRandstad Italia divisione Inhouse seleziona per realtà leader nel settore del fotovoltaico ed energie rinnovabili unCustomer Support - fotovoltaicoda inserire nel team Customer Service Engineer che fornisce supporto tecnico ai clienti privati e businessLuogo di lavoro: Milano Sud Orario: Dal lunedì al venerdì, 8 ore lavorative con flessibilità di...
-
customer support
4 settimane fa
Milan, Italia Randstad A tempo pienoRandstad Italia divisione Inhouse seleziona per realtà leader nel settore del fotovoltaico ed energie rinnovabili unCustomer Support - fotovoltaicoda inserire nel team Customer Service Engineer che fornisce supporto tecnico ai clienti privati e businessLuogo di lavoro: Milano Sud Orario: Dal lunedì al venerdì, 8 ore lavorative con flessibilità di...
