customer support
2 settimane fa
Randstad Italia divisione Inhouse seleziona per realtà leader nel settore del fotovoltaico ed energie rinnovabili un
Customer Support - fotovoltaico
da inserire nel team Customer Service Engineer che fornisce supporto tecnico ai clienti privati e business
Luogo di lavoro: Milano Sud
Orario: Dal lunedì al venerdì, 8 ore lavorative con flessibilità di ingresso tra le 8:30 e le 9:30 e di uscita tra le 17:30 e le 18:30
Di cosa ti occuperai?
Facendo parte del team Customer Service Engineer avrai la possibilità di partecipare alle diverse fasi dell'installazione di impianti fotovoltaici e di sistemi energetici e in particolare ti occuperai di:
Supporto tecnico da remoto a clienti e partner sulle soluzioni in ambito fotovoltaico (inverter di stringa, sistemi di accumulo, sistemi di ottimizzazione e gestione di potenza)
Gestione del sistema di ticketing interno
Monitoraggio della qualità e del funzionamento delle soluzioni utilizzate da clienti e partner
Presentazione dei servizi di supporto tecnico offerti rispetti ai prodotti dell'azienda durante fiere, workshop ed eventi di vario genere
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