After-Sales Analysis Engineer

6 mesi fa


Milan, Italia ThunderSoft Europe A tempo pieno
ThunderSoft, a leading provider of OS technologies, solutions, and services, is looking for a After-Sales Analysis Engineer in Milan, Italy to join our team of experts in the telecommunications industry. 

About the Role:
As an After-Sales Analysis Engineer, you will play a crucial role in ensuring the quality and reliability of Xiaomi products in the local market. 
Key Responsibilities:
  • Conducting independent localization testing in the local area.
  • Completing tests efficiently according to established test cases and providing authentic, reliable test results.
  • Continuously following up on any issues that arise during testing and forming an effective closed-loop resolution process.
  • Collaborating with the R&D team to debug probabilistic or regional issues and capture effective log information.
  • Providing on-site assistance to users in resolving regional issues.
  • Writing and optimizing region-specific test cases.

Qualifications:
  • Bachelor's degree or higher in Communication Systems or a related field.
  • Good level of English or the local language for effective communication
  • Strong understanding of localized network composition, related network information, and operator information.
  • Advanced skills in using debugging tools such as ADB and QXDM are preferred.
  • Familiarity with the Android system and fundamental testing methods.
  • Prior experience in mobile localization testing is highly desirable.
  • Proficiency in Chinese is advantageous.


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