Bartender | Caruso a Belmond Hotel

1 mese fa

Ravello, Italia Belmond A tempo pieno

The ideal candidate provides friendly, attentive, and timely service to create an exceptional experience for our Guests. His/ her primary objective is to show our Guests such a marvellous time that they will want to return again. He / she is willing to achieve individual and team goals through teamwork and passion.

Reports to Bar Manager.

Main duties & responsibilities:

  • Responsible for the drinks production and service of main and pool bar achieving and maintaining the brand standards and exceeding Guests expectations;
  • Compliance with health and safety regulations.
  • Establish and maintain good relationships with all Guests and handle requests and enquiries;
  • Coordinate and monitor Commis de bar assigned to him/her;
  • Contribute to the achievement of the economic targets of the outlet.

Requirements

Competencies required:

– Effective communication: communicate clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. Use and interpret non-verbal behaviours to enhance understanding.

– Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust his/her style to them. Manage own emotions in challenging situations.

– Collaboration: be able and willing to work as a team player. Share information and skills and actively seek and provide feedback.

– Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues. Demonstrate a can-do attitude. Demonstrate a sense of urgency and take ownership of own tasks and responsibilities.

– Adaptability: identify when a different approach is needed and offer solutions. Try and adopt new ways of doing things. Understand and demonstrate thinking before acting.

– Global perspective: treat each other with respect and inclusiveness regardless of position, level or background.

Experience required:

– Fluent in English and Italian

– Previous work experience in a luxury restaurant

– Passion for service and ambition to grow professionally

Excellent communication skills, both whit Guests and co-workers/ colleagues;

Benefits

We offer:

  • Seasonal Labor contract according to C.C.N.L. Settore Turismo
  • Complimentary nights worldwide as per Belmond Discovering policy
  • Employee discounts and Friends and Family rates across Belmond worldwide as per Belmond Discovering policy
  • Learning & development activities
  • Career opportunities within Belmond
  • Complimentary meals on duty
  • Uniforms dry cleaning
  • Lodging and residence cleaning for non residents

About Belmond

Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace

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