Product Support Specialist

1 mese fa

Italia BizAway S.r.l. (ES) A tempo pieno

About BizAway

Here at BizAway, we deliver the future of travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, we support companies in improving their travel management through our constantly evolving services and solutions, characterized by our tech attitude and innovative processes. We know that success comes from people and deserves recognition. Proactivity, reliability, kindful collaboration, and communication are the core values of our solution culture. If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for.

We are looking for

A driven and enthusiastic Product Support Specialist (m/w/d) who desires to contribute to the growth and success of our Product Team.

Your role in BizAway

  • Act as direct contact with all other company departments through our Internal Support Desk, managing various types of requests like information, reporting of potential issues, asking for help, and manual operations.
  • Analyze and troubleshoot requests received through our Internal Support Desk, escalating bugs and issues to our Engineering team, ensuring they are marked with the appropriate urgency and priority.
  • Collaborate and advocate with Product and Engineering to proactively improve the product based on user feedback, ensuring long-term reliability.

Your basic qualifications

  • You must be smart, empathetic, and eager to learn.
  • Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution.
  • Proficiency in data analysis and querying, with the ability to interpret data and logs.
  • Experience with logging platforms.
  • Familiarity with APIs.
  • Excellent interpersonal and communication skills; you know how to work in a team.
  • Confidence with English (written and spoken level B2).

We are also interested in

  • Experience in the travel industry or in enterprise settings.
  • Knowledge of programming basics will help you perform at your best.

Our offer

A seat on a scale-up with skyrocketing growth, attractive compensation including equity in the company, development of your entrepreneurial spirit with the chance to implement real-impact business decisions, a multicultural and international team, a collaborative and smart environment to work and learn, remote work, flexible working policy, and great offices in Europe.

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.

#J-18808-Ljbffr

  • Product Specialist Sicilia

    2 settimane fa

    Italia Buscojobs A tempo pieno

    Il nostro cliente è una prestigiosa Multinazionale Farmaceutica con forte orientamento alla ricerca scientifica e all’innovazione, oltre che eccellente attenzione alle persone . Per il potenziamento della linea specialistica, in lancio con una nuova molecola, stiamo ricercando: UN PRODUCT SPECIALIST SICILIA a tempo determinato. Territorio di...

  • Portafoglio di Prodotti Senior Specialist

    2 settimane fa

    Italia Product Heroes A tempo pieno

    Descrizione del LavoroNNTT Data è alla ricerca di un Portafoglio di Prodotti Senior Specialist per lavorare all'interno del nostro team cross-funzionale. La posizione richiede una persona con esperienza nella gestione di portafogli di prodotti e capacità di supervisione.Compiti Principali:Gestire il portafoglio di circa 20 prodotti software e...

  • Customer Support Specialist

    1 mese fa

    Italia Software & Support Media GmbH A tempo pieno

    Who are you? You are an experienced Customer Support Specialist looking for a new challenge. Your natural talent for communication ensures that customers always feel heard and valued. Thriving in high-paced environments, you excel at problem-solving and turning a negative experience into a positive one. Who are we? Myappfree SPA is a leading company in...

  • Technical Support Specialist

    4 settimane fa

    Italia Latch Inc. A tempo pieno

    Latch Inc. OverviewLatch Inc. is a technology company that aims to create unparalleled experiences for residents through hardware and software solutions. With a decade of experience in the industry, Latch has established itself as a leader in access control systems and unified access platforms.Job SummaryWe are seeking a highly motivated and skilled...

  • Thermal Management Product Specialist

    4 settimane fa

    Italia Vertiv Co A tempo pieno

    Job OverviewWe are seeking a seasoned Thermal Management Product Specialist to join our team in Tognana, Italy.This role is responsible for managing the product lifecycle, driving business growth, and gathering customer requirements. Key responsibilities include developing sales and marketing strategies, prioritizing product and customer needs, and defining...

  • Product Assurance Specialist

    2 settimane fa

    Italia Buscojobs A tempo pieno

    Descrizione del lavoro Randstad Italia spa, Agenzia per il lavoro, ricerca per importante Azienda cliente operante nel settore farmaceutico, la figura di un Product Assurance Specialist. Le attività svolte dalla risorsa comprenderanno: Verifica della completezza e accuratezza del piano di monitoraggio microbiologico delle aree classificate. ...

  • Product Engineering Specialist in Italy

    4 settimane fa

    Italia SGS Société Générale de Surveillance SA A tempo pieno

    About the RoleThis Product Engineering Specialist position offers a unique opportunity to contribute to the launch of new customer products and solutions in Italy.

  • Global Product Engineering Specialist

    2 settimane fa

    Italia SGS Société Générale de Surveillance SA A tempo pieno

    Job DescriptionWe are seeking a skilled Global Product Engineering Specialist to join our team in Italy.Company OverviewSociete Generale, a leading global banking and financial services institution, is committed to innovation and customer satisfaction. As part of our Product Engineering team, you will be instrumental in driving the development and launch of...

  • Product Engineering Development Specialist

    4 settimane fa

    Italia SGS Société Générale de Surveillance SA A tempo pieno

    Company OverviewSociete Generale is a leading global financial institution that offers a wide range of financial services to individuals, businesses, and institutional investors.Job DescriptionWe are seeking a talented Product Engineering Development Specialist to join our team in Italy. As a key member of our product development team, you will be...

  • Product Development Support Specialist

    4 settimane fa

    Italia Moncler spa A tempo pieno

    Overview of Moncler's Operations & Supply ChainThe Operations & Supply Chain team at Moncler is responsible for managing the development process of our products from design to manufacture. As a member of this team, you will have the opportunity to work closely with our products and gain insight into Moncler's processes.Full-Time Internship OpportunityWe are...

  • Product Specialist Molecular Diagnostic

    4 settimane fa

    Italia Werfenlife SA. A tempo pieno

    Product Specialist plays a key role supporting promotion and increasing the value of Werfen solutions for the business line. Within the Molecular Diagnostic Marketing team he/she implements a specific marketing plan for local market and guarantees continuous support for Sales Management both in pre and post sales activities to reach company target and...

  • Product Specialist

    1 mese fa

    Italia Astellas Europe A tempo pieno

    Product Specialist – Italy About Astellas: At Astellas we are making treatments that matter to people. We are tackling the toughest health challenges putting the patient at the heart of every move we make. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient...

  • Senior Product Development Specialist

    1 settimana fa

    Italia SGS Société Générale de Surveillance SA A tempo pieno

    **Job Description:**We are seeking a highly motivated and detail-oriented Senior Product Development Specialist to join our team in Italy.Responsibilities:Contribute to the development of new product solutions and services by drafting business requirements and coordinating feasibility studies with various stakeholders.Formalize target operating model...

  • Product Lead

    1 mese fa

    Italia Astellas Europe A tempo pieno

    About the RoleAstellas Europe is seeking a Product Specialist to implement and carry out drug scientific information and marketing activities within assigned products on the territory.Key ResponsibilitiesVisit specialist doctors at hospital facilities to discuss product information and marketing activities.Analyze and manage assigned territories based on...

  • Product Specialist Role in Oncology

    2 settimane fa

    Italia Astellas Europe A tempo pieno

    Job OpportunityAstellas Europe is seeking a Product Specialist for the Oncology department to be based in Sicilia Occidentale, Italy.About the JobThis is a permanent, full-time position requiring 50% travel. As a Product Specialist, you will be responsible for implementing and carrying out drug scientific information and marketing activities within the...

  • Product Quality Specialist

    1 mese fa

    Italia Angel A tempo pieno

    Job DescriptionIl Product Quality Specialist, inserito all'interno della Business Unit di Angel, si occuperà di verificare che i prodotti rispettino gli standard qualitativi stabiliti; di gestire la documentazione relativa alla qualità dei prodotti; di organizzare e gestire gli audit di prodotto interni/esterni, di gestire le non conformità di prodotto ed...

  • Gestore di Portafoglio Prodotti

    1 mese fa

    Italia Product Heroes A tempo pieno

    Descrizione del LavoroLa nostra azienda, Product Heroes, è alla ricerca di un Product Portfolio Manager per guidare la nostra strategia di portafoglio prodotti. In questo ruolo, sarai responsabile della gestione e della supervisione di un portafoglio di circa 20 prodotti software e hardware.Compiti e Responsabilità:Gestione del Portafoglio Prodotti:...

  • Ventilation Product Specialist

    4 settimane fa

    Italia Nihon Kohden Europe Gmbh A tempo pieno

    Job OverviewNihon Kohden Europe GmbH, a leading global company in medical devices, is seeking a Ventilation Product Specialist to join our sales department.ResponsibilitiesAcquire and analyze market & competitive intelligence information and sales channels for ventilation products.Develop solution selling messages combining individual product benefits into a...

  • Product Engineering Specialist

    4 settimane fa

    Italia SGS Société Générale de Surveillance SA A tempo pieno

    OverviewSociete Generale de Surveillance SA is a leading provider of securities services and solutions, committed to empowering clients through innovation and excellence. As a Product Engineering Specialist - Customer Solutions, you will be at the forefront of designing and implementing cutting-edge products that drive business growth and customer...

  • Dynamic Product Development Specialist

    4 settimane fa

    Italia SGS Société Générale de Surveillance SA A tempo pieno

    Company OverviewSociete Generale is a leading financial institution dedicated to innovation and growth. We believe in the power of people driving change and shaping the future.About the RoleWe are seeking a talented Dynamic Product Development Specialist to join our team in Italy. This 12-month VIE (Volontariat International d'Entreprise) assignment offers a...