Service Delivery Specialist

2 mesi fa

Italia Vastbouw A tempo pieno

Change your job, change your workplace, change your future...

SERVICE DELIVERY SPECIALIST

(RE02348)

The Service Delivery Specialist ensures that the services offered by the company are delivered efficiently and in accordance with contractual agreements.

What you will be doing

Responsibility

  • Delivery Management : The Delivery Specialist, through accurate and proactive project planning, as well as coordinating logistical and technical resources - internal or third-party - ensures that the services provided meet customer expectations in terms of quality, time and performance.
  • Service Management : The Delivery Specialist is responsible for the end-to-end management of the services offered by the company. This includes monitoring and optimising service delivery processes, analysing performance and proposing improvement plans.
  • Customer Communication : Interacts directly with customers to understand their needs, resolve any issues, and ensure that services meet expectations.
  • Troubleshooting : When there are problems or disruptions in services, the Service Delivery Specialist works to resolve them quickly. This can include collaborating with other internal teams or managing external vendors.
  • Performance Monitoring : The Service Delivery Specialist continuously monitors the performance of services, using metrics and key performance indicators (KPIs). The goal is to ensure that services are reliable, efficient, and compliant with service level agreements (SLAs).
  • Contract Management : In some cases, the Service Delivery Specialist is involved in managing contracts with customers or suppliers.

All these activities must be carried out in order to ensure customer satisfaction.

You will ideally have

Skills

  • Organization and planning
  • Problem solving
  • Cooperation
  • Communication

Certifications

Preferably must have achieved at least one of the following certifications (or are committed to achieving them with the support of the company): ITIL, Agile, Lean, Prince2, PMI.

Formation

Diploma or bachelor's degree.

In return for your commitment, you can expect

#J-18808-Ljbffr

  • Delivery Specialist

    1 mese fa

    Italia Dedalus Group A tempo pieno

    Unisciti a noi come Delivery Specialist presso Dedalus, una delle aziende leader mondiali nello sviluppo di software sanitari. Avrai la possibilità di sviluppare la tua carriera e contribuire in maniera significativa a migliorare il processo di digital transformation in ambito sanitario. Cosa troverai In qualità di Delivery Specialist entrerai a far...

  • Specialista di Delivery Digitale

    1 settimana fa

    Italia Dedalus Group A tempo pieno

    Dedalus è una delle aziende leader mondiali nello sviluppo di software sanitari. La nostra azienda offre opportunità di carriera ai giovani professionisti che desiderano lavorare in un ambiente innovativo e dinamico.Sala(rio) Stipendio:€55.000 - €70.000 all'anno, a seconda dell'esperienza.In qualità di Specialista di Delivery Digitale entrerai a far...

  • Delivery Specialist Expert

    1 mese fa

    Italia Dedalus Group A tempo pieno

    Delivery Specialist Expert Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Unisciti a noi come Delivery Specialist Expert presso Dedalus, una delle aziende leader mondiali nello sviluppo di software sanitari. Avrai la possibilità di sviluppare la tua carriera e contribuire in maniera...

  • Delivery Specialist- Sostituzione maternità

    1 mese fa

    Italia Dedalus Group A tempo pieno

    Delivery Specialist- Sostituzione maternità Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Unisciti a noi come Delivery Specialist presso Dedalus, una delle aziende leader mondiali nello sviluppo di software sanitari. Avrai la possibilità di sviluppare la tua carriera e contribuire...

  • Senior Service Delivery Manager

    1 settimana fa

    Italia Ion Group A tempo pieno

    About Ion Group: We are a visionary innovator that provides trading and workflow automation solutions, high-value analytics, and strategic consulting to corporations, financial institutions, central banks, and governments. Our solutions have been adopted by over 40% of the world's largest companies, achieving tremendous growth by bringing together successful...

  • After Sales

    4 settimane fa

    Italia Buscojobs A tempo pieno

    6 giorni fa Job Title: AFTER SALES & SERVICES SPECIALIST Position Purpose The After Sales & Services Specialist provides after-sales service support to customers, including the installation, maintenance, and repair of sold products. The candidate will report to the Service Supervisor and will liaise with him for each specific task described below. ...

  • Customer Service Specialist

    1 mese fa

    Italia Zentiva Poland A tempo pieno

    Customer Service Specialist Postuler Locations: Italy / Milano Time Type: Temps plein Posted On: Offre publiée il y a 2 jours Job Requisition ID: R2465817 Zentiva Italia è un'azienda in forte espansione, che può offrire un'intensa esperienza di crescita professionale in un contesto giovane, dinamico, flessibile e con una chiara e forte visione di...

  • Customer Service Specialist

    1 mese fa

    Italia FAAC Spa A tempo pieno

    FAAC Technologies, world leader in access automation, parking systems and access control, counting on 50 sales companies in 29 countries, more than 3.800 employees worldwide and 17 manufacturing plants is looking for a Customer Service Specialist - Order Processing The role is based in our plant COMETA in Barberino Tavernelle (FI) . Key Responsibilities:...

  • Expert Field Service Specialist for Analytical Instrumentation

    2 settimane fa

    Italia Bruker A tempo pieno

    About the Position We are seeking a skilled Expert Field Service Specialist to join our team in Italy. As a key member of our Customer Service team, you will provide expert technical support and guidance to customers in respect of our products. This is an exciting opportunity to work with cutting-edge analytical instrumentation and make a real impact on...

  • Dynamic Service Solutions Specialist

    4 settimane fa

    Italia TOMRA Collection Pty Ltd A tempo pieno

    TOMRA Collection Pty Ltd is a leading provider of innovative solutions for the food industry.We are committed to transforming global food production, maximizing food safety, and minimizing food loss.Our team shares a passion for engineering and customer satisfaction, ensuring every resource counts.The ideal candidate will have experience in field service or...

  • Customer service specialist junior

    3 settimane fa

    Italia Adecco Filiale di Meda A tempo pieno

    Per azienda cliente operante nel settore tessile lusso cerchiamo un customer service specialist junior da inserire in organico. Il profilo collaborerà con il/i Regional Manager responsabile/i dei mercati assegnati, interagendo internamente con i dipartimenti produzione, acquisti, logistica, accounting. Nello specifico, le sue mansioni prevedono: Gestione...

  • Sviluppatore Shopify di Alta Livello

    4 settimane fa

    Italia LC-Service srl A tempo pieno

    LC-Service srl cerca un Sviluppatore Shopify di Alta Livello. Il candidato ideale sarà un professionista esperto nella configurazione, modifica e creazione di template Shopify. Ha bisogno di conoscenza approfondita di Liquid e delle API di Shopify per sviluppare plugin personalizzati. La predisposizione a lavorare in team internazionali e la conoscenza...

  • Global Governance Specialist

    1 settimana fa

    Italia Nestle Operational Services Worldwide Sa A tempo pieno

    Company Overview:Nestle Operational Services Worldwide Sa is a global leader in the health, nutrition, and wellness industry. We strive to create an environment where people are valued for who they are.Salary:$120,000 - $180,000 per yearJob Description:We are seeking a highly skilled Global Governance Specialist to join our team in Milan, Italy. As a key...

  • Transport Carrier Specialist

    2 mesi fa

    Italia Moncler spa A tempo pieno

    The Logistics team works to implement services that are increasingly faster and closer to the client, in terms of omnichannel service while respecting the environment. The Moncler Group seeks to implement logistics solutions that ensure effectiveness and operational efficiency as well as compliance with delivery times alongside the attention paid to the...

  • Service Desk Specialist

    1 mese fa

    Italia EXPRIVIA S.p.A A tempo pieno

    Exprivia S.p.A. Milano Italia System & Network Management Descrizione azienda Il Gruppo Exprivia, specializzato in Information and Communication Technology (ICT), è tra i principali protagonisti della trasformazione digitale sul mercato nazionale e internazionale con un team di esperti (oltre 2400 professionisti) in diversi ambiti della tecnologia e...

  • Campaign Specialist

    2 mesi fa

    Italia Starcom Melbourne A tempo pieno

    Starcom is a global, fast-growing media agency grounded in the founding principle that understanding consumers' motivations is at the center of our strategies. Each day, we apply this belief to harness the transformative power of data, AI, and technology to move businesses and our people's careers forward. We are part of Publicis Groupe, with over 98,000...

  • Campaign Specialist

    2 mesi fa

    Italia Starcom Melbourne A tempo pieno

    Starcom is a global, fast-growing media agency grounded in the founding principle that understanding consumers' motivations is at the center of our strategies. Each day, we apply this belief to harness the transformative power of data, AI, and technology to move businesses and our people careers forward. We are part of Publicis Groupe, with over 98,000...

  • Campaign Specialist

    2 mesi fa

    Italia Starcom Melbourne A tempo pieno

    Starcom is a global, fast-growing media agency grounded in the founding principle that understanding consumers' motivations is at the center of our strategies. Each day, we apply this belief to harness the transformative power of data, AI, and technology to move businesses and our people's careers forward. We are part of Publicis Groupe, with over 98,000...

  • Service Unit Manager

    1 mese fa

    Italia Buscojobs A tempo pieno

    TESISQUARE(r), with 29 years of experience, founded in Bra (CN) and active nationally and internationally, is a technology partner specialized in the design and implementation of collaborative digital ecosystems in supply chain management processes. The company is constantly engaged in the implementation of innovative platforms and solutions to support the...

  • RTZ - Field Service Engineer

    2 mesi fa

    Italia Werfenlife SA. A tempo pieno

    Organizzare visite programmate o su richiesta, al fine di risolvere i problemi hardware e software legati all'utilizzo del prodotto Supportare i clienti per quanto riguarda il funzionamento dei prodotti e dei servizi, identificando le soluzioni e garantendo assistenza in caso di problemi Eseguire l'installazione e la verifica dei sistemi secondo...