Customer Service Specialist

1 settimana fa


Italia FAAC Spa A tempo pieno

FAAC Technologies, world leader in access automation, parking systems and access control, counting on 50 sales companies in 29 countries, more than 3.800 employees worldwide and 17 manufacturing plants is looking for a
Customer Service Specialist - Order Processing

The role is based in our plant COMETA in Barberino Tavernelle (FI) .

Key Responsibilities:

• Enter orders received from customers / subsidiaries via standard PO or Configurator;
• Plan the production of the required equipment;
• Monitor the progress of the production of orders for which they are responsible for;
• Guarantee compliance to commercial conditions indicated in the sales contract (payment terms, discounts, return conditions, net prices);
• Ensuring the resolution of return shipments, non-conformities and management of delivery delays;
• Provide customer support;
• Issue invoices and credit / debit notes in compliance with existing CEE and EXTRA CEE regulations;
• Ensure all activities necessary for goods collection;
• Issue logistics and customs documentation needed for export purposes;
• Monitor the customer's credit situation;

Competences and requirements:

• Degree in Foreign Languages and / or Economics and similar;
• 3/4 years of Experience in the Sales Administration area;
• Client & Service Orientation;
• Excellent knowledge of English and preferably of a second language (German nice to have);
• Precision and accuracy;
• Risk Analysis & Problem solving;
• Planning & Organization;
• Highly appreciated knowledge of SAP management;
• Basic knowledge of Microsoft Office

At FAAC Technologies, our commitment to equality and inclusion reflects our intention to cultivate a work environment that acknowledges and values the uniqueness of each individual and embraces diversity in all its forms. The position is open to candidates from all backgrounds, regardless of ethnicity, gender (Law 903/77), sexual orientation, or disability. Apply now and help us create a workplace where everyone feels valued and included

#J-18808-Ljbffr

  • Italia Zentiva Poland A tempo pieno

    Customer Service Specialist Postuler Locations: Italy / Milano Time Type: Temps plein Posted On: Offre publiée il y a 2 jours Job Requisition ID: R2465817 Zentiva Italia è un'azienda in forte espansione, che può offrire un'intensa esperienza di crescita professionale in un contesto giovane, dinamico, flessibile e con una chiara e forte visione di...


  • Italia Arcese Group A tempo pieno

    We are seeking a customer service specialist to join our dynamic team at Arcese Group.The ideal candidate will be fluent in English and possess excellent communication skills.Responsibilities will include building relationships with clients, understanding their needs, and providing effective support.Additionally, the candidate will manage orders through our...


  • Italia Vastbouw A tempo pieno

    Change your job, change your workplace, change your future... SERVICE DELIVERY SPECIALIST (RE02348) The Service Delivery Specialist ensures that the services offered by the company are delivered efficiently and in accordance with contractual agreements. What you will be doing Responsibility Delivery Management : The Delivery Specialist, through...


  • Italia Arcese Group A tempo pieno

    At Arcese Group, we are seeking a skilled Customer Service and Support Specialist to join our dynamic team. As a valued member of our Customer Success Team, you will play a crucial role in delivering exceptional customer experiences.The ideal candidate will be responsible for building and maintaining strong relationships with our clients, understanding their...

  • Service Sales Specialist

    3 settimane fa


    Italia Atlas Copco Airpower N.V. A tempo pieno

    Job Title: Service Sales SpecialistJob Summary:We are seeking a highly motivated and experienced Service Sales Specialist to join our team in Northwest Italy. The successful candidate will be responsible for promoting VTS products and services to new and existing customers, while working closely with the Service Sales Manager and the rest of the sales...


  • Italia Cross Border Talents A tempo pieno

    Project: Support a leading mobile operatorLocation: Work from home in Athens, Greece (flexible schedule)Relocation Package: Accommodation and flight ticket covered within the EU, airport pickup, and real estate agency fee coveredLanguage Requirements: Italian: C2 Level (Fluent), English: B2 Level (Intermediate)Salary: Base Salary: 1,100 EUR Monthly (paid...


  • Italia Asics Italia S.R.L. A tempo pieno

    Job SummaryWe are seeking a highly skilled Customer Service Team Lead: Strategic Planner to join our team at Asics Italia S.R.L. in Customer Service. As a key member of our Operations team, you will be responsible for providing top-quality service to improve customer satisfaction by managing processes and supporting commercial policies.Key...


  • Italia Stora Enso A tempo pieno

    About the RoleWe are seeking a Customer Excellence Specialist to join our team in Vimodrone, Italy. As a key contact for our customers, you will be responsible for delivering exceptional order fulfilment and knowledge services.Key Responsibilities:Manage a dedicated customer base, working closely with Sales Managers to ensure seamless customer...


  • Italia everli A tempo pieno 23.000 €

    Job Description: Everli is seeking a highly skilled and detail-oriented Customer Service Representative to join our Support and Live Operations team. Main Responsibilities: Manage daily contacts with customers and shoppers, providing efficient help with all order phases. Take care of logistics issues and order assignment, collaborating with the Local...


  • Italia Asics Italia S.R.L. A tempo pieno

    We are ASICS. And our five letters have meaning. ‘Anima Sana in Corpore Sano’ or a Sound Mind in a Sound Body. We’re committed to supporting more people to experience the transformative power of movement. So, this is your chance to join a truly purpose-driven brand, and become part of a family. You’ll join a company focused on creating an inclusive...


  • Italia Stora Enso A tempo pieno

    Role OverviewWe are seeking a Customer Service Delivery Expert to join our team in Vimodrone, Italy. As a key member of our Customer Excellence department, you will play a crucial role in delivering exceptional customer service and ensuring seamless order fulfillment.About the PositionYou will be responsible for managing a dedicated customer base, handling...


  • Italia Accor Hotels A tempo pieno

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Pullman Bangkok King Power. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have a passion for delivering exceptional customer service.About Us:Pullman Bangkok King...


  • Italia Elikya Recruitment A tempo pieno

    Customer Service Advisor - Italian SpeakingAre you a native Italian speaker looking for a challenging and rewarding career opportunity? Do you have excellent communication skills and a passion for delivering exceptional customer service?We are seeking a highly motivated and customer-focused Italian Speaking Customer Service Advisor to join our team in...

  • Customer Care Specialist

    2 settimane fa


    Italia Alpinestars S.p.A A tempo pieno

    Customer Care Specialist (German speaking) Share via link Apply here Company Description Alpinestars is the leading global performance motorsports apparel, protection, and footwear manufacturer. For over 55 years, the company has been providing the world’s best athletes and motorsports enthusiasts with technologically advanced products that fuse...


  • Italia Deckers Brands A tempo pieno

    About This OpportunityWe're seeking a talented Customer Service Team Leader to join our HOKA Wholesale team at Deckers Brands. In this role, you'll be responsible for managing the day-to-day operations of the Customer Service team, ensuring exceptional customer experiences, and driving team performance.Key ResponsibilitiesLead the Customer Service team to...


  • Italia Stora Enso A tempo pieno

    Customer Excellence Specialist We are looking for Customer Excellence Specialists in Vimodrone, Italy for Packaging Materials Supply Chain Customer Fulfilment. You will be an important first contact point for PM Customers, delivering order fulfilment and knowledge services. You will uphold strong relationships with customers and manage orders from inquiry...


  • Italia OMEGA, Inc. A tempo pieno

    Customer Service Engineer Italy We unleash the power of very small things to make big things happen. Join our team. PURPOSE OF JOB Responsible for on-site installations / commissioning, routine maintenance, repair, verification and calibration of Malvern Panalytical Instrument product line in Italy. Provides pre and post-sales support for the Italy...

  • Service Specialist

    7 giorni fa


    Italia ION Group A tempo pieno

    About the RoleWe are seeking an experienced IT professional to join our Service Management Team as a Service Specialist.As a Service Specialist, you will play a key role in delivering high-quality technical support and maintenance services to our customers.Job DescriptionProvide expert technical support to customers via phone, email, and case management...


  • Italia TOMRA Collection Pty Ltd A tempo pieno

    TOMRA Collection Pty Ltd is a leading provider of innovative solutions for the food industry.We are committed to transforming global food production, maximizing food safety, and minimizing food loss.Our team shares a passion for engineering and customer satisfaction, ensuring every resource counts.The ideal candidate will have experience in field service or...

  • Field Service Engineer

    2 settimane fa


    Italia oilandgas A tempo pieno

    Key Responsibilities: As a Field Service Engineer - Gas Detection Specialist, you will be responsible for performing service and repairs to Honeywell and other manufacturers' fixed and portable products. You will also be responsible for completing all service orders through the customer database system, service commissioning and installation of field...