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Sales Support

3 mesi fa

Genoa, Liguria, Italia LGA HUMAN RESOURCES A tempo pieno
**SALES SUPPORT/CONTRACT/EE/GAS**

**Ricercata**: Sales support/Contract EE/GAS

Area/Dipartimento: Direzione G&P

Riporto diretto: Resp.Operations G&P

Titoli, Prerequisiti e/o Esperienza
- Esperienza di almeno 5 anni nel ruolo
- Provenienza settore Energy

Competenze Tecnico-professionali
- Risorsa da inserire nell'area Operations Power & Gas nella funzione SALES

**SUPPORT/CONTRACT**

gestionali.

**Principali attività**:
In particolare dovrà seguire i seguenti processi:

- Definizione reportistica
- Gestione problematiche contratti
- Gestione Rinnovi contrattuali
- Validazione documentale Contratti
- Rapporti con i distributori/grossisti di energia elettrica e gas naturale
- Data entry contratti (portale web)
- Riattivazioni post sospensione morosità
- Allineamento SII (inserimento dati mancanti, verifica disallineamenti ),
- Gestione Contendibilità
- Conoscenza normativa specifica (TIF/TIQV..)
- Gestione comunicazioni lettere rifiuto contratti,
- Pratiche di switch IN/OUT,
- Gestione recessi
- Attivazioni delle forniture
- Volture / Subentri
- Modifiche dati anagrafici
- Modifiche contrattuali
- Modifiche tecniche
- Gestione documentale
- Recessi / Cessazioni

**Competenze Informatiche**

Ottima conoscenza del Pacchetto Office

Attitudine all'utilizzo di software gestionali (tipo CRM )

Competenze Trasversali

Ottime capacità comunicative, proattività, problem solving, flessibilità, attitudine al lavoro in

team.

**SEDE DI LAVORO**: Genova

INQUADRAMENTO: imp. amm. Tempo ind. Full time

Contratto di lavoro: Tempo indeterminato

Orario:

- Dal lunedì al venerdì

Sede di lavoro: Di persona