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Add. Al Customer Service

3 mesi fa


Milano, Lombardia, Italia Umana spa A tempo pieno
Per importante multinazionale nel settore occhialeria in zona Milano Cadorna (MI) cerchiamo n°6 _**_ADDETTI AL CUSTOMER SERVICE_**_ con ottima conoscenza della lingua spagnola e della lingua inglese._
- Le risorse dovranno occuparsi di assistenza al cliente via telefono, mail e whatsapp per:_
- fornire informazioni sui negozi (es: indirizzi e orari di apertura);_
- _effettuare prenotazioni per servizi in negozio, quali ad esempio check-up visivi, prime applicazioni lenti a contatto, consegna di prodotti in store;_
- _fornire assistenza in fase di ordine del prodotto (tracking order);_
- _servizi post vendita (es: cambi, resi, segnalazioni, manutenzione prodotto)._
- Le risorse si occuperanno anche di contattare i clienti per svolgere questionari sulla soddisfazione del servizio erogato, per ricordare l'importanza di effettuare la manutenzione sui prodotti e di effettuare check up visivi regolarmente._
- Orario di lavoro: full time di 40 ore settimanali._
- Sede di lavoro: Milano Cadorna._
- Inserimento: si offre iniziale contratto di somministrazione con possibilità di rinnovo._- Si richiede domicilio a Milano o provincia._