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Customer Service

3 mesi fa


Milano, Lombardia, Italia Umana spa A tempo pieno
Per azienda operante nel settore ottico a Milano cerchiamo n. 2 diplomati e/o laureati in Ottica/Optometria per attività di **Customer Service**.

La risorsa si occuperà di:

- Gestione diretta delle chiamate
- Attività gestionale di attivazione delle credenziali degli utenti
- Fornire assistenza remota sul funzionamento del portale
- Gestire e risolvere eventuali problematiche
- Problem solving nelle fasi di ordine
- Gestione dei reclami del cliente

Si richiede:

- Ottime capacità di problem-solving e di attenzione al cliente
- Buona conoscenza della lingua Inglese
- ** Diploma di Ottico e/o Laurea in Ottica e Optometria o affini**

E' considerato requisito preferenziale l'aver maturato anche mínima esperienza nel settore ottico, in vendita e/o customer service

Si offre contratto a tempo determinato con possibilità di proroga

Orario di lavoro full time, dal lunedì al sabato

Sede di lavoro: Milano Cadorna