Customer Success Manager

1 mese fa


Milan, Italia Robert Walters A tempo pieno
Per realtà multinazionale operante nel settore dell'analisi dei dati, siamo alla ricerca di una figura di Customer Success Manager. Per realtà multinazionale operante nel settore dell'analisi dei dati, siamo alla ricerca di una figura di Customer Success Manager. Responsabilità: Mantenere le attuali relazioni con i clienti chiave ed espandere il business presso i clienti esistenti; Lavorare a stretto contatto con il team di vendita per trasformare i nuovi clienti acquisiti in clienti fidelizzati a lungo termine, occupandosi in particolare delle esigenze dei clienti e degli input per la definizione delle strategie delle campagne; Analizzare tutti i dati rilevanti per definire proposte di campagne che si adattino alle esigenze dei clienti e soddisfino i loro obiettivi; Creare e gestire tutte le campagne per i clienti all'interno della regione; Mantenere un costante monitoraggio e reporting sulle prestazioni di ciascun account, utilizzando tecniche di analisi all'avanguardia per identificare e sfruttare le opportunità di miglioramento. Ottima conoscenza della lingua inglese (livello C1/C2); Conoscenza approfondita di Excel; 2-4 anni di esperienza nel mondo digital; Gradita una buona conoscenza della lingua spagnola; Entra a far parte del nostro team globale di pensatori creativi, problem solver e game changer.Offriamo una progressione di carriera rapida, una cultura dinamica e una formazione professionale continua.

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