Customer Experience Manager

Drive Customer Satisfaction and RetentionWe're seeking a talented Customer and Tutor Value Manager to join our team at Edtech France. As a key player in shaping our customer experience, you'll oversee the complete lifecycle of CVM initiatives, from crafting business cases to executing campaigns and analyzing outcomes.Utilizing data insights, you'll identify...

At Market Pay, we are seeking a Customer Experience Manager to lead the postsale engagement, retention, and growth of our customers.The ideal candidate will have 5 years of higher education and 2-3 years of experience in customer account management with a commercial dimension.Key responsibilities include building relationships with decision-makers,...

Travel required – up to 20%What You'll DoAs a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...

Travel required – up to 20% What You'll Do As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will...

Main ResponsibilitiesCustomer Excellence and ClientelingAlign with the In Store Customer Experience Manager on customer experience strategy, reviewing performance and providing feedback;Monitor floor traffic, appointments, waiting times, etc through observation and ad hoc analysis to proactively suggest ideas to their managers for the continuous improvement...

Travel required – up to 20% What You'll Do As a Customer Experience Manager, you will play a crucial role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth. You're the primary CX point-of-contact for customers taking end-to-end ownership....

EssilorLuxottica Group is a global leader in the design, manufacture, and distribution of sunglasses, frames, and ophthalmic lenses. We offer our industry partners access to a global platform of high-quality vision care products, iconic brands that consumers love, as well as a network that provides consumers with high-quality vision care, best-in-class...

Main ResponsibilitiesCustomer Excellence and ClientelingCollaborate with the In Store Customer Experience Manager to develop and implement customer experience strategies, providing regular feedback and performance reviews.Monitor store traffic, appointments, and waiting times, analyzing data to suggest improvements to management.Support Welcomists in...

About UsSisal, a leading Italian gaming and betting company, is part of Flutter Entertainment plc, the world's largest online sports betting and iGaming operator.We are committed to building a more responsible future through our sustainability strategy, focusing on Responsible Gaming, innovation, and a sustainable work environment.Job DescriptionWe are...

About the RoleWe're looking for a Customer Experience Specialist to join our team at IWG Careers. As a Community Associate, you'll be the face of our business, providing exceptional customer service and ensuring our customers have an amazing experience.Key ResponsibilitiesProvide outstanding customer service, responding to customer queries and resolving...

Job DescriptionWe are seeking an experienced Customer Service Representative to join our team in Milano. As a key member of our customer experience team, you will be the first point of contact for our in-house customers, providing exceptional support and ensuring their needs are met.In this varied role, you will manage daily operations related to customer...

About Everli:Everli is Europe's leading marketplace for online grocery shopping and one of its fastest growing scale-ups. We achieve our growth through a collaborative, transparent, data-driven, and focused culture on our mission to deliver customers peace of mind with a trouble-free grocery experience they love and trust.About the Role:We are looking for a...

ROLE DESCRIPTOR:As a Digital Experience Manager at Retail Search Srl, you will oversee the customer journey, ensuring a seamless and engaging experience across all touchpoints.KEY RESPONSIBILITIES:• Implement methods and processes for monitoring Customer Experience KPIs• Plan, execute, and monitor Customer Experience improvement programs, focusing on...

Leadership RoleThe Customer Experience Team Lead is a key position within Hermès that requires a strong leader to oversee the development and delivery of exceptional customer experiences in-store. Reporting to the In Store Customer Experience Manager, this role involves aligning with the team to deliver memorable customer journeys that embody the Hermès...

ROLE SUMMARYThe In Store Customer Experience Supervisor plays a pivotal role in delivering exceptional customer experiences, embodying the brand values and leading the team to provide personalized attention to clients.KEY RESPONSIBILITIESAlign with the In Store Customer Experience Manager on customer experience strategy, reviewing performance and providing...

About the Role:We are seeking an exceptional Customer Experience Specialist to join our Italian superstar team at Too Good To Go. As the face of our users and partners, you will provide efficient and friendly customer care, inspiring and empowering them to take action against food waste and become part of the movement.Your Mission:Reporting directly to the...

At Soly Italy, we are looking for a Customer Experience Specialist to join our mission-driven team.About the jobWe are live in Italy, and are looking for massive growth. Do you join our journey as Customer Experience Specialist?The functionWe are seeking a highly qualified and motivated Customer Experience Specialist to join our mission-driven team.As a...

At Soly Italy, we are looking for a Customer Experience Specialist to join our mission-driven team.About the jobWe are live in Italy, and are looking for massive growth.Do you join our journey as Customer Experience Specialist?The functionWe are seeking a highly qualified and motivated Customer Experience Specialist to join our mission-driven team.As a...

La posizione di Customer Experience Specialist presso la Divisione Gas & Power Market - Direzione Customer Operations è volta a individuare una nuova risorsa per l'area Customer Care Retail, a supporto del team Customer Experience Delivery.La risorsa dovrà focalizzarsi sulle attività di gestione dei clienti retail, in particolar modo avviando azioni per...

Main ResponsibilitiesCustomer Excellence and ClientelingAlign with the In Store Customer Experience Manager on customer experience strategy and provide feedback.Monitor floor traffic, appointments, and waiting times, and suggest ideas for improving the customer experience.Support Welcomists in challenging situations and escalate to Sales Team Supervisors...