Guest Experience Specialist
3 settimane fa
About Us:
Welcome to the next generation of travel. More space, more freedom and more comfort – this is what guarantees the modern traveler. Our serviced apartments and aparthotels are meticulously tailored to meet the needs of the business traveler, families, or those on an extended stay. From the moment you walk in, you'll feel at ease and at home. Our exquisite apartments keep you connected and refreshed as you explore and conquer. Dive headfirst into the city's culture, cuisine, and lifestyle, and soon it will feel like home.
Your Main Duties:
Overseeing the daily operations of our hotel's lobby area
Ensuring a welcoming and efficient experience for all guests
Maintaining the overall appearance and functionality of the lobby
Addressing guest inquiries and concerns
Providing response and service to guests staying at the hotel
Ensuring that all front-facing services meet the highest standards of hospitality
Your Profile:
Hospitality is in your veins
Sense of responsibility, ability to work in a team, resistant to stress
Flexibility in working early, late, and night shifts
Very good speaking and writing skills in English and Italian; other languages are a plus
Contract Type: Full-time, Fixed-term
Benefits:
Meal vouchers
Availability:
Shifts
Day shift
Night shift
Supplementary Salary:
Holiday pay increase
Night work increase
Fourteenth month salary
Thirteenth month salary
Work Location: In-person
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