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Software Field Service Engineer

2 mesi fa

Padova, Italia Oilandgas.Org.Uk A tempo pieno

Software Field Service Engineer

We have an opportunity for a Software Field Service Engineer to join us at Honeywell. You will be focused on installing and maintaining Building Management Systems (BMS), based on our Software EBI.

On a daily basis, you will be driving forward actions, providing recommendations on how to enhance building performance, comfort improvements, occupant experience, and providing customers with the transparency to make more informed decisions. You will also be part of a team focused on driving new business expansion, particularly 3rd party service, creating new growth opportunities for our business. The customers are in Automotive, Pharmaceuticals, Data centers, and other automation sectors.

This is a field role, with up to 90% of the time spent traveling to customers. The ideal candidate will be responsible for customers in the following areas: mostly Emilia Romagna and Veneto, partially Trentino Alto-Adige, and Friuli Venezia-Giulia.

We are looking for candidates based in Emilia Romagna or Veneto to be able to easily travel and visit main customers.

Key Requirements Act as a primary technical resource & customer support for various project and service contract sites.Service and maintenance of Honeywell and third-party equipment such as building integration equipment, CCTV, and access control systems.Provide Technical & Product support to internal & external customers.Provide technical support data for the Contracts, Sales, Project, and Service teams and help negotiate technical issues at the customer level.Deliver proactive and measurable outcomes for our customers with a focus on occupant comfort, energy consumption, and building-asset performance utilizing Connected Service technologies and EBI.Install and manage virtual servers.Activate and manage a simple network.Create views, functions, and stored procedures.Manage large scale MySQL databases, write optimized SQL queries for integration with other applications, and create database triggers for use in automation.Deliver a remote end-user and systems support experience.Handle batch production job failures to meet the SLA on time.Use data & analytics to compare the performance of the system against the intended functionality.Prepare engineering drawings and application projects specifically for Service Jobs.Install EBI, prepare graphics, and necessary programming works as per specifications (Smart figure). Key Skills and Qualifications Diploma or Degree in Electrical, Electronic Engineering, or related field.Minimum of 3 years' Service/Technical Support experience in Controls/Process Automation or related field.Basic knowledge of electrical diagrams and electrical switching.Knowledge of Computerized Maintenance Management systems and procedures.Knowledge of Automation/Control systems within buildings (HVAC/Fire/Security), Cyber Security, and IoT (Internet of Things) Technology.Background in PLC and/or HMI based programming preferred.ITIL Foundation Certificate and CISCO Certification are a plus. Our Offer A culture that fosters inclusion, diversity, and innovation in an international work environment.Market-specific training and ongoing personal development.Experienced leaders to support your professional development. Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future Additional Information JOB ID: HRD242889Category: Customer ExperienceLocation: Via IX Strada 23/Q, Padova, PADOVA, 35129, ItalyNonexempt
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