PSS Field Service Engineer

2 ore fa

Padova, Veneto, Italia emerson A tempo pieno
Job Title: Field Service Engineer

We are seeking a highly skilled Field Service Engineer to join our Lifecycle Services team in Padova. As a Field Service Engineer, you will be responsible for delivering activities required for maintenance, troubleshooting, and incident resolution, technical support, system upgrade, warranty services, training, completing configuration and/or modifications, and on-call services to DeltaV DCS.

Key Responsibilities:
  • Perform tasks for system maintenance and performance evaluations
  • Provide technical support to customers, leading in investigation and providing and/or recommend solutions
  • Provide remote technical support assistance for System users of DeltaV DCS
  • Be able and willing to perform on-call shift-based services (if applicable) and emergency call-out services to provide customers with fast and efficient service
  • Assist in design studies, H/W & S/W upgrades & modifications
  • Support project activities at customer site including system installation and application programming
  • Provide on-site customer training for Emerson products
  • Get trained with the latest technologies and/or products for which you will be completing services
Requirements:
  • Technical diploma or degree in an engineering field, such as electronics, automation, computer science, mechanical/electrical
  • Knowledge on Information technology (IT) & Networking, Cyber Security, Virtualization, Programming Software, Operating Systems, Active Directory, Patch Management, Backup and Recovery
  • Fluent in Italian language
  • Proficiency in English language (written and spoken)
  • Experience in process industry such as Biotechnology/Pharmaceutical, Chemical, Oil & Gas, Refineries
Preferred Qualifications:
  • Experience in DCS or PLC application (knowledge of DeltaV DCS being an advantage)
  • Willing to travel frequently
  • Availability to work non-office hours, occasionally including weekends, to support customer and perform call-out services
What We Offer:

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development, we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion, and positively contribute to communities around us.

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