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Customer Service Team Lead
3 settimane fa
Within Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and better experience.In this role, you will:Management of a part of the country Customer Service department in order to provide internal and external customers with best possible service in terms of order processing, pricing and billing inquires, service requests and customer complaintsTrain, motivate and coach Customer Service Representatives to continuously improve the quality and productivity of department output and introduce innovative methods to support this effortDevelop strategies of the country Customer Service department and service activitiesSpecifically, you will:Manage a team of Customer Service professionalsDevelop a continuous improvement environment for department processes including order processing (EDI and Esker), returns processing, backorder processing, credit requests and new product launchesIdentify and work on process improvementsMaintain a safe and professional work environmentSupervise work schedules, PTO, staffing levels to ensure customer calls, fax orders, e-mail requests and other forms of external and internal customer contact and requests are handled appropriately and within defined goalsSupport all company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS) and other regulatory requirementsEDUCATION & COMPETENCIESHigh School diploma or equivalent required5-7 years of Customer Service/ Contact Center experienceInternational management experience is a plusExperience of the medical device industryFluent in English and Italian10-20% of travel required #J-18808-Ljbffr
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Customer Service Team Lead
1 settimana fa
Milano, Lombardia, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
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Customer Service Team Lead
3 settimane fa
Milano, Lombardia, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
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Customer Service Team Lead
2 settimane fa
Milano, Italia Brown-Forman A tempo pienoCURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: For best results, use Google Chrome to view this page. Meaningful Work From Day One This position will lead the Customer Service Team, ensuring a reliable and professional customer care throughout the entire process, from order taking via record management in the ERP System SAP to Invoice Issuance....
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Customer Service Team Lead
5 giorni fa
Milano, Italia Istituto Marangoni A tempo pienoCURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.For best results, use Google Chrome to view this page. Meaningful Work From Day OneThis position will lead the Customer Service Team, ensuring a reliable and professional customer care throughout the...
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Customer Service Team Lead
6 giorni fa
Milano, Italia Istituto Marangoni A tempo pienoCURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal. For best results, use Google Chrome to view this page. Meaningful Work From Day One This position will lead the Customer Service Team, ensuring a reliable and professional customer care throughout the...
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Customer Service Team Lead
1 settimana fa
Milano, Italia Brown-Forman A tempo pienoMeaningful Work From Day OneThis position will lead the Customer Service Team, ensuring a reliable and professional customer care throughout the entire process, from order taking via record management in the ERP System SAP to Invoice Issuance.Standard Order Administration as well Exception Management such as e.g.customer complaints and product allocation...
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Customer Service Team Lead
4 settimane fa
Milano, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
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Customer Service Team Lead
3 settimane fa
Milano, Italia Abbott A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department.Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
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Customer Service Team Lead
2 settimane fa
Milano, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
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Customer Service Team Lead
1 settimana fa
Milano, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
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Customer Service Team Lead
2 settimane fa
Milano, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
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Customer Operations Lead
2 settimane fa
Milano, Italia NCR A tempo pienoJob title: Customer Operations Lead Position Summary Our Customer Operations Lead will be accountable to manage and support our key Enterprise Global Restaurant accounts across Europe. You will own and develop a customer centric approach to ensuring customer satisfaction at all times while working with internal and external service providers. This...
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Team Leader Customer Service B2B
3 settimane fa
Milano, Lombardia, Italia Kekyjob A tempo pienoKekyjob ricerca per società Cliente, primaria realtà italiana, specializzata nella produzione di conserve alimentari, leader nel mercato italiano del retail e HORECA e presente in più di 70 Paesi nel mondo, un/una**Team Leader del Customer Service B&B (MI SUD) settore food/Horeca**La risorsa verrà inserita nell'ufficio di Customer Service a riporto...
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Team Leader Customer Service B2B
4 settimane fa
Milano, Italia Kekyjob A tempo pienoKekyjob ricerca per società Cliente, primaria realtà italiana, specializzata nella produzione di conserve alimentari, leader nel mercato italiano del retail e HORECA e presente in più di 70 Paesi nel mondo, un/una **Team Leader** del** Customer Service **B&B **(MI SUD)** La risorsa verrà inserita nell’ufficio di Customer Service a riporto diretto del...
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UBER Greenlight Team Lead
3 mesi fa
Milano, Italia Uber A tempo pieno**About the Role*** The Community Operations organization at Uber is responsible for delivering outstanding customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, Uber Greenlight locations help new drivers get on the road for the first time, build engagement with the platform over time, and serve as a...
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Customer Service Team Leader
4 settimane fa
Milano, Italia Wyser A tempo pienoPer società imprenditoriale in costante crescita operante nel settore biomedicale, siamo alla ricerca di un/a Customer Service Team Leader che riportando al Customer Service & Operations Manager possa gestire operativamente e supervisionare l’intero ciclo di gestione dell’ordine, dalla ricezione della richiesta sino alla spedizione al cliente. È...
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Customer Service Team Leader
3 settimane fa
Milano, Lombardia, Italia Wyser A tempo pienoPer società imprenditoriale in costante crescita operante nel settore biomedicale, siamo alla ricerca di un/a Customer Service Team Leader che riportando al Customer Service & Operations Manager possa gestire operativamente e supervisionare l'intero ciclo di gestione dell'ordine, dalla ricezione della richiesta sino alla spedizione al cliente.È necessaria...
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Italy Customer Operations Team Lead
2 settimane fa
Milano, Italia WeRoad A tempo pieno**ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES** Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, Switzerland, UK and also...in Germany and France! With more than 160 team members and 2k Travel Coordinators, we are a community of travelers, united by their love for travel, adventure, and...
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Italy Customer Operations Team Lead
2 settimane fa
Milano, Lombardia, Italia WeRoad A tempo pienoABOUT WEROAD:CONNECTING PEOPLE, CULTURES, AND STORIESFounded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, Switzerland, UK and Germany and FranceWith more than 160 team members and 2k Travel Coordinators, we are a community of travelers, united by their love for travel, adventure, and discovering faraway...
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Customer Service – Call Centre
2 settimane fa
Milano, Italia Bfv Service Gmbh A tempo pienoCustomer Service Resume & Selection Criteria WritersIf you are a new Australian, a recent graduate or a professional with years of experience, it has become increasingly difficult to secure a customer service or call centre role. Most advertisements in this field receive scores of applications for the selection panel to wade through. Can you put yourself in...