Emea Vice President Customer Success Kubix Link
5 mesi fa
Lectra , a major player in the fashion, automotive and furniture markets, contributes actively to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies; by enabling industrial intelligence solutions, thus facilitating the digital transformation of their customers.
Continuously seeking tech enthusiasts to join its ranks, Lectra boasts over 50 years of industry experience and maintains a presence in more than 100 countries worldwide.
With a workforce of 3,000 individuals driven by innovation and united by passion, Lectra offers a unique journey for those ready to shape the future of technology together.
To support its growth and expansion phase, the company is seeking a Manager to fill the role of: Main responsibilities The position is based in Milan and reports to the President of the EMEA region.
The primary function is to manage the Customer Success team responsible for the Enterprise Solutions projects, in the EMEA region.
The team, responsible for the full delivery cycle, consists in several reports and individuals working across the region and organized as followed: - Projects managers and consulting teams for the delivery; - Expertise Center for the support; - Customer Success Managers for nurturing the accounts; DUTIES AND RESPONSIBILITIES: • Set a new organization at EMEA level which gather all professional working on Enterprise solution projects (Kubix Link); • Standardize and harmonized practices within the region; • Optimize the synergies and the allocation of the team in a way that maximizes billability and improves performance and profitability; • Manage, motivate, engage and retain the team; create a positive and supportive team culture, recognize and reward individual and team achievements, and foster open communication and collaboration; • Provide guidance, coaching and support to the team to help them improve their skills and achieve their goals; • Monitor the activities of the team, both in terms of quality and quantity and the execution of the projects by tracking metrics and KPIs, providing feedback and support and ensuring the activities are aligned with the priorities; • Ensure an effective supervision and support to maximize the chances of success of the projects, by adjusting the resources, supporting the negotiation with the customers, and coordinating with other departments (Sales, Presales and Marketing) to address any customer issues or concerns.
Candidate profile Master in Business, Management, Engineering, etc.
; Minimum of 10 years of experience and a proven track record in managing Customer Success or projects delivery teams preferably in Saas sector (ERP, CRM, PLM, Supply Chain, etc.)
At least 5 years of experience with a SW integrator or a consulting firm; Strong communicator, with the ability to motivate and inspire its team, and collaborate across functions and cultures; Be comfortable with strategic thinking, able to think creatively and laterally, and challenge the status quo; Its resilience enables he/she to cope well with setbacks and pressure, and productively handle resistance.
With a 'can do' attitude, execution capacity and tenacity to see things through have been key attributes to the success of the position so far; Fluent in English and Italian; French, Spanish or German is a plus.
Location The position is based in Milan, there will be 30% of travel to customer sites in EMEA.
Lectra , a major player in the fashion, automotive and furniture markets, contributes actively to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies; by enabling industrial intelligence solutions, thus facilitating the digital transformation of their customers.
Continuously seeking tech enthusiasts to join its ranks, Lectra boasts over 50 years of industry experience and maintains a presence in more than 100 countries worldwide.
With a workforce of 3,000 individuals driven by innovation and united by passion, Lectra offers a unique journey for those ready to shape the future of technology together.
To support its growth and expansion phase, the company is seeking a Manager to fill the role of: EMEA VICE PRESIDENT CUSTOMER SUCCESS KUBIX LINK Main responsibilities The position is based in Milan and reports to the President of the EMEA region.
The primary function is to manage the Customer Success team responsible for the Enterprise Solutions projects, in the EMEA region.
The team, responsible for the full delivery cycle, consists in several reports and individuals working across the region and organized as followed: - Projects managers and consulting teams for the delivery; - Expertise Center for the support; - Customer Success Managers for nurturing the accounts; DUTIES AND RESPONSIBILITIES: • Set a new organization at EMEA level which gather all professional working on Enterprise solution projects (Kubix Link); • Standardize and harmonized practices within the region; • Optimize the synergies and the allocation of the team in a way that maximizes billability and improves performance and profitability; • Manage, motivate, engage and retain the team; create a positive and supportive team culture, recognize and reward individual and team achievements, and foster open communication and collaboration; • Provide guidance, coaching and support to the team to help them improve their skills and achieve their goals; • Monitor the activities of the team, both in terms of quality and quantity and the execution of the projects by tracking metrics and KPIs, providing feedback and support and ensuring the activities are aligned with the priorities; • Ensure an effective supervision and support to maximize the chances of success of the projects, by adjusting the resources, supporting the negotiation with the customers, and coordinating with other departments (Sales, Presales and Marketing) to address any customer issues or concerns.
Candidate profile Master in Business, Management, Engineering, etc.
; Minimum of 10 years of experience and a proven track record in managing Customer Success or projects delivery teams preferably in Saas sector (ERP, CRM, PLM, Supply Chain, etc.)
At least 5 years of experience with a SW integrator or a consulting firm; Strong communicator, with the ability to motivate and inspire its team, and collaborate across functions and cultures; Be comfortable with strategic thinking, able to think creatively and laterally, and challenge the status quo; Its resilience enables he/she to cope well with setbacks and pressure, and productively handle resistance.
With a 'can do' attitude, execution capacity and tenacity to see things through have been key attributes to the success of the position so far; Fluent in English and Italian; French, Spanish or German is a plus.
Location The position is based in Milan, there will be 30% of travel to customer sites in EMEA.
Download our app AIMS Italia and apply with a click
#J-18808-Ljbffr
-
Emea Vice President Customer Success Kubix Link
4 settimane fa
Milano, Lombardia, Italia Aims International Italia S.R.L. A tempo pienoMain responsibilities:The position is based in Milan and reports to the President of the EMEA region. The primary function is to manage the Customer Success team responsible for the Enterprise Solutions projects, in the EMEA region.The team, responsible for the full delivery cycle, consists of several reports and individuals working across the region,...
-
Vice President Human Resources Emea
5 mesi fa
Milano, Italia Lectra A tempo pienoLectra Italia SpA - **Vice President Human Resources EMEA** **INTRODUCTION**: We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and servicesAt Lectra, as a major player in the fashion, automotive and furniture...
-
Milano, Italia State Street Corporation A tempo pienoEMEA Portfolio Solutions Sales, Vice President page is loaded EMEA Portfolio Solutions Sales, Vice President Apply locations Frankfurt, Germany Amsterdam, Netherlands Luxembourg, Luxembourg Milan, Italy Paris, France time type Full time posted on Posted Today job requisition id R-748199 Who we are looking for The Vice President of EMEA Sales position is a...
-
Vice Presidente Commerciale
4 settimane fa
Milano, Lombardia, Italia PerMicro Spa A tempo pienoIn PerMicro Spa, siamo alla ricerca di un professionista di alto livello per ricoprire il ruolo di Vice Presidente Commerciale. La persona ideale sarà in grado di garantire il conseguimento degli obiettivi commerciali della nostra società, promuovendo la crescita e lo sviluppo del nostro business.Il candidato selezionato dovrà avere una solida esperienza...
-
Vice President of Sales Italy
4 settimane fa
Milano, Lombardia, Italia Adp A tempo pienoGrow ADP's BusinessWe are seeking a highly motivated and experienced Vice President of Sales Italy to drive business growth and lead a team of sales professionals. As Vice President of Sales Italy, you will be responsible for developing and executing a sales strategy to achieve sales goals and grow ADP's business in Italy.Key Responsibilities:Develop and...
-
M&a Vice President
5 mesi fa
Milano, Italia HAYS A tempo pienoM&A | Vice President | Corporate Finance | Boutique | Consulenza finanziaria | Milano La tua nuova aziendaIl nostro cliente è una nota Società indipendente di Consulenza Finanziaria che fornisce servizi di investment banking affiancando imprenditori, aziende industriali, investitori privati e investitori istituzionali. In ottica di potenziamento...
-
Milano, Lombardia, Italia Guidewire Software A tempo pienoAbout the RoleWe are seeking a seasoned sales leader to join our team as Regional Vice President of Sales for Southern Europe. As a key member of our sales organization, you will be responsible for driving revenue growth and expanding our customer base in the region.The ideal candidate will have a proven track record of success in sales leadership, with a...
-
Emea Marketing Pricing
1 settimana fa
Milano, Italia Amplifon Italy, Corporate & Emea A tempo pienoEMEA Marketing Pricing & Customer Offering Internship | starting date: December 2024 | 6 months |Milan Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals and a network of 9,500 points of sale in 26 countries, Amplifon helps people rediscover the emotions of sound. The...
-
Emea Marketing Pricing
1 giorno fa
Milano, Italia Amplifon Italy, Corporate & Emea A tempo pienoEMEA Marketing Pricing & Customer Offering Internship | starting date: December 2024 | 6 months |MilanAmplifon is an Italian multinational company and the global leader in hearing care solutions and services.With over 20,000 professionals and a network of 9,500 points of sale in 26 countries, Amplifon helps people rediscover the emotions of sound.The company...
-
Regional Vice President of Sales
3 settimane fa
Milano, Lombardia, Italia Guidewire Software A tempo pienoAbout the RoleAs Regional Vice President of Sales for Southern Europe, you will lead our sales efforts in this dynamic region, driving business growth and expanding our customer base. This is a unique opportunity to join a leading technology company and contribute to the success of our insurance clients.Key Responsibilities• Deliver revenue growth through...
-
EMEA Marketing Pricing
1 settimana fa
Milano, Italia Amplifon Italy, Corporate & EMEA A tempo pienoEMEA Marketing Pricing & Customer Offering Internship | starting date: December 2024 | 6 months | Milan Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. With over 20,000 professionals and a network of 9,500 points of sale in 26 countries , Amplifon helps people rediscover the emotions of sound. The...
-
Vp, Solution Consulting Emea
6 mesi fa
Milano, Italia ServiceNow A tempo pieno**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Customer Success Manager Emea
5 mesi fa
Milano, Italia Dailymotion Exchange A tempo pienoCustomer Success Manager EMEA (All Genders) Full-time Type of Contract: Permanent Skills / Job Stream Ref: Sales & Marketing Department: Global Business Dailymotion is more than a video app, it's a visual conversation in motion, based on a unique algorithm designed to broaden users' horizons. Dailymotion brings nuance to the debates that animate young people...
-
Regional Vice President of Sales, Southern Europe
4 settimane fa
Milano, Lombardia, Italia Guidewire Software A tempo pienoAbout the RoleGuidewire Software is seeking a highly experienced Regional Vice President of Sales to lead our Southern European region. As a key member of our sales leadership team, you will be responsible for driving revenue growth and expanding our customer base in France, Belgium, Spain, and Italy.Key ResponsibilitiesRecruit, onboard, and manage a team of...
-
Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pienoAbout the RoleThe AWS Partner Organization (APO) aims to provide a cohesive and exceptional experience for our customers in the EMEA region. As a key member of our team, you will work closely with partner executives, AWS sales and partner leaders, and other key stakeholders to drive business growth in this region. Your primary focus will be on finding the...
-
Strategic Partner Development Manager, EMEA
3 settimane fa
Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pienoAbout the RoleThe AWS Partner Organization (APO) aims to provide a cohesive and exceptional experience for customers working with our extensive network of over 100,000 partners. Our goal is to empower our builders to achieve success through this robust partner ecosystem. We view our partners as customers, and we're committed to achieving mutual success,...
-
Junior Customer Success Manager Emea
5 mesi fa
Milano, Italia Dailymotion Exchange A tempo pienoJunior Customer Success Manager EMEA (All Genders) Full-time Type of Contract: Permanent Skills / Job Stream Ref: Sales & Marketing Department: Global Business Dailymotion is more than a video app, it's a visual conversation in motion, based on a unique algorithm designed to broaden users' horizons.Dailymotion brings nuance to the debates that animate young...
-
EMEA Cloud Partnerships Growth Strategist
2 settimane fa
Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pienoThe AWS EMEA SARL (Italy Branch) is seeking an experienced Cloud Partnerships Growth Strategist to drive business growth in the EMEA region. This role will be responsible for collaborating with partner executives, AWS sales and partner leaders, and other key stakeholders to drive greenfield business growth in the Asia Pacific and Japan (EMEA) region.We are...
-
Milano, Lombardia, Italia AWS EMEA SARL (Italy Branch) A tempo pienoThe AWS Partner Organization (APO) fosters a seamless experience for customers collaborating with our extensive network of over 100,000 partners. Our objective is to empower our builders to achieve success through this robust partner ecosystem. We treat our partners as valued customers, and we're committed to achieving mutual success, earning trust, and...
-
Milano, Italia Goldman Sachs Bank AG A tempo pienoOpportunity Overview Corporate Title: Vice President Office Location(s): Milan Job Function: Marketing Division: Asset & Wealth Management Bringing together public markets and alternative investments, Goldman Sachs Asset Management provides clients around the world with dedicated, intelligent partnership that helps them realize their potential. We...