Account Management Team Lead

2 settimane fa

Milano, Italia Too Good To Go A tempo pieno

More than one third of the food produced in the world is wasted. And that has a huge impact on the health of our planet, with 10% of greenhouse gas emissions coming from food waste At Too Good To Go, we have an ambitious goal: To inspire and empower everyone to fight food waste together. We are the world's #1 app for fighting food waste and we work with thousands of restaurants and food retailers to make their surplus food available to local consumers. The magic of Too Good To Go has expanded rapidly across Europe, the US, and Canada, with over 300 million meals saved across our 17 countries to date.
We're proud of what we've achieved so far, but did we mention the issue is huge? We always want to raise the bar and that's where you come in:

Your mission: You will coach and inspire ateam of 10 Account Managers and report to the Head of Independent Partners Business Unit in Italy. Your task is to nurture an environment where your team members can take responsibility for their performance and personal development. The team is focused on retention, supply optimization, upselling and communication with our independent partners. You will also ensure that best practices are shared between members of your team and to the wider global business, and you'll collaborate closely with theAcquisition, Marketing and the Key Account Management team, both locally and globally
Your role: You have 1-3 years of Account Management experienceYou drive the results of your team, in which each Account Manager focuses on improving retention and supply levels with partners that are on our platform.You inspire your team to maintain the excellent quality of the independent partners.You work with the Head of Independent partners and the Independent sales team leads to deliver a team strategy which focuses on long term collaborations with the right Independent Partners to drive a healthy marketplace.You ensure knowledge and best practices sharing between the Account Managers, Acquisition, Marketing and the Key Account Management teams, locally and globally.Requirements You have experience in building and leading a team in a commercial growth role such as Account Management.You think analytically and are solution-oriented, with strong project management skills.Full professional proficiency in English and ItalianYou are experienced in using Salesforce and Google Sheets.You are process-focused, continuously documenting and improving processes, sharing learnings with the global team.You are a first-class communicator and are able to draw on those skills to set the bar high and get team members to perform at their absolute best, be commercially driven.You are a make-it-happen person who is excited to roll up your sleeves – but you also think about the longer-term business implications and requirements.You are highly organized and can build structures and processes that meet business needs.Working in a commercial function in a business that has significant social and environmental impact as it scales is one of your absolute dreams. Sustainability is a great passion of yours and something that shines through in your professional and personal experiences.You are willing and able to undertake hands-on account management of your own portfolio of stores if required.Key Competencies: Commercial acumenData analysisTeam managementShort, mid and long term strategic planningOur values We Win TogetherWe Raise the BarWe Keep It SimpleWe Build A LegacyWe CareWhat we offer A rare opportunity to work in a social impact company (and certified B Corporation) where you can see real and tangible impact in your roleWorking alongside an international community of users, partners and 1,100+ colleagues across 17 countries that are on the same important missionPersonal and professional development opportunities in a fast-paced scale-up environmentAn inclusive company culture where you can bring your authentic self to workA strong, values-driven team culture where we celebrate successes and socialise with colleagues that careHow to apply We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.Submit your CV and Cover letter in English.Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.#LI-PC1

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