Groups, Events

3 settimane fa

Milano, Italia Mandarin Oriental Hotel Group Limited A tempo pieno

The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts.
The Group now operates or has under development over 40 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.
The Hotel Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites.
Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district.
The hotel features a fine-dining restaurant, Seta and a bar-bistro, Mandarin Garden + Bistrot where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings.
The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms.
In addition, the hotel has two versatile function rooms that benefit from natural daylight.
Strategic Intent It is the mission and intent of this position that the incumbent will provide the highest level of customer service to all guests, to ensure the guest experience is one that is beyond the expectations of the guest and aligned with our Legendary Quality Experiences.
Scope of Position The Groups, Events Catering Supervisor coordinates all aspects of catering events as assigned by the Head of Groups Events all related information to hotel colleagues in an accurate and timely manner.
Organizational Structure The Groups, Events Catering Supervisor reports directly to the Head of Groups Events.
Duties and Supporting Responsibilities Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
Work closely with the sales team in regard to turnover and information.
Work closely with vendors for catering events.
Creatively up-sell services and food for all events.
Generate Banquet Event Orders.
Generate Group Resumes.
Generate business correspondence.
Generate function room diagrams.
Utilize Delphi system for accurate blocking of events, groups, traces, and generation of BEOS.
Check Delphi Daily and Weekly reports.
Obtain necessary approvals/permits/insurance certificates for events that are required.
Chair pre-conference and post-conference meetings.
Attend daily departmental meeting.
Attend daily BEO meeting.
Communicate all group information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner.
Entertain clients, as appropriate.
Maintain an active trace system for all assigned groups.
Remain available to hotel colleagues via radio while on property and via hotel provided cellular phone/BB at all times.
Audit banquet checks for assigned groups.
Contract business with approved vendors, as appropriate.
Approve payment and provide backup for contracted vendor business.
Coordinate all aspects of events as assigned by Director of department to include but not limited to: Food and beverage requirements.
Timing of events.
Audio visual requirements.
Special attention guests.
Room type allocation.
Rooming list when applicable.
Amenities.
Function room setup.
Group transportation when applicable.
Type of check-in, check-out to include satellite check-in when applicable.
Special meal requests.
Arrival/departure manifests.
Bag pulls when applicable.
Luggage storage when applicable.
Complimentary rooms.
Billing instructions.
Authorized signatures.
Room deliveries.
Telephone and internet requirements.
Box storage and delivery.
Power requirements.
Security requirements.
Expected FB outlet usage.
Group hospitality/office/registration desk requirements.
Business center requirements.
Entertainment.
Leisure activities.
Décor (to include floral) requirements.
Refer business to approved suppliers of service/products, as necessary.
Requirements Must have a minimum of 3+ years of experience in catering and conference services manager or event manager; luxury hotel experience, (and City of Milan FB Knowledge preferably) is strongly preferred.
Bachelor's degree is required.
Must be fluent with Delphi, MS Office.
Prior experience with hotel related software will be favored.
Prior experience working with a unionized work force is preferred.
Excellent communication skills; fluency in English and Italian is required.
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks; must be able to work weekends holidays.
Must be a self-motivator.
Must work in a safe, prudent and organized manner.
Computer software aptitude and hotel operation knowledge.
Knowledge of specific hospitality industry applications is required (Delphi and HMS preferred).
Must have able to relate to all levels of colleagues and managers.
Must have the ability to handle multiple tasks at one time.
Must have superior organizational skills.
Mandarin Oriental reserves the right to add, delete, change or modify the job duties and responsibilities described in this Job Description, at the companies discretion, with appropriate notice.
#J-18808-Ljbffr

  • Groups Sales

    3 mesi fa

    Milano, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Groups Sales & Events Manager (Full time #535210) **Property / Office**: Mandarin Oriental, Milan **Location**: Milan, Italy **The Company**: Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has under development over 40 hotels with...

  • Groups, Events

    4 settimane fa

    Milano, Italia Mandarin Oriental Hotel Group Limited A tempo pieno

    The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has under development over 40 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.The Hotel Ideally located on the charming Via Andegari, Mandarin...

  • Groups, Events

    4 settimane fa

    Milano, Italia Mandarin Oriental Hotel Group Limited A tempo pieno

    The CompanyMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has under development over 40 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.The HotelIdeally located on the charming Via Andegari, Mandarin...

  • Groups and Events Coordinator

    6 giorni fa

    Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

    Job Title: Groups and Events ExecutiveAbout the Role:We are seeking a highly motivated and experienced Groups and Events Executive to join our Sales and Marketing Department at Armani Hotel Milano. As a Groups and Events Executive, you will be responsible for handling and executing group bookings, soliciting business, and maximizing revenue.Key...

  • Groups and Events Coordinator

    6 giorni fa

    Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

    Job Title: Groups and Events ExecutiveAbout the Role:We are seeking a highly motivated and experienced Groups and Events Executive to join our Sales and Marketing Department at Armani Hotel Milano. As a Groups and Events Executive, you will be responsible for handling and executing group bookings, soliciting business, and maximizing revenue.Key...

  • Groups & Events Specialist

    3 mesi fa

    Milano, Italia Cosmo Hotel spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, struttura 5 stelle lusso nel cuore di Milano, è alla ricerca di un/una Groups & Events Specialist, ad integrazione del proprio ufficio commerciale. **La risorsa si occuperà delle seguenti attività**: Gestione dei contatti con aziende, agenzie e potenziali clienti; “Site inspections” con i potenziali...

  • Groups and Events Agent

    3 mesi fa

    Milano, Italia DoubleTree by Hilton Milan A tempo pieno

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Groups and Events Agent

    2 settimane fa

    Milano, Italia DoubleTree by Hilton Milan A tempo pieno

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Groups & Events Specialist

    3 mesi fa

    Milano, Italia Palazzo Parigi Hotel & Grand Spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, struttura 5 stelle lusso nel cuore di Milano, è alla ricerca di un/una Groups & Events Specialist, ad integrazione del proprio ufficio commerciale. La risorsa si occuperà delle seguenti attività: - Gestione dei contatti con aziende, agenzie e potenziali clienti; - “Site inspections” con i potenziali clienti; -...

  • Groups & Events Specialist

    3 mesi fa

    Milano, Italia Palazzo Parigi Hotel & Grand Spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, struttura 5 stelle lusso nel cuore di Milano, è alla ricerca di un/una Groups & Events Specialist, ad integrazione del proprio ufficio commerciale. La risorsa si occuperà delle seguenti attività: - Gestione dei contatti con aziende, agenzie e potenziali clienti; - “Site inspections” con i potenziali clienti; -...

  • Events & Groups Coordinator a Milano

    3 mesi fa

    Milano, Italia Galleria Vik Milano A tempo pieno

    **Galleria Vik Milano** - struttura 5 stelle lusso all’interno della splendida cornice di **Galleria Vittorio Emanuel**e nel cuore di **Milano**, parte di SLH, è alla ricerca di un/una **Events & Groups Coordinator**, a supporto dell’ufficio commerciale. **La risorsa si occuperà delle seguenti attività e riporterà direttamente al Sales Manager**: -...

  • Groups & Events Specialist

    4 settimane fa

    Milano, Italia Palazzo Parigi Hotel & Grand Spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, struttura 5 stelle lusso nel cuore di Milano, è alla ricerca di un/una Groups & Events Specialist, ad integrazione del proprio ufficio commerciale.La risorsa si occuperà delle seguenti attività:Gestione dei contatti con aziende, agenzie e potenziali clienti;"Site inspections" con i potenziali clienti;Redazione di...

  • Groups And Events Executive

    6 giorni fa

    Milano, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for an Events & Groups Executive to join our Sales & Marketing Department. Reporting directly to the Director of Sales & Marketing. We are looking for a candidate who has a passion for delivering great customer service and excellent communication...

  • Groups And Events Executive

    6 giorni fa

    Milano, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for an Events & Groups Executive to join our Sales & Marketing Department.Reporting directly to the Director of Sales & Marketing.We are looking for a candidate who has a passion for delivering great customer service and excellent communication...

  • Events & Groups Executive - Acjv Italy

    3 mesi fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Número de Empleo** 23191804 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** AC Hotel Milano, Via Tazzoli 2, Milan, Milan, Italy VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **JOB SUMMARY** The Events & Groups Executive is responsible for incoming...

  • Events & Groups Executive - Acjv Italy

    3 mesi fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 23191804 **Categoria la Posizione** Food and Beverage & Culinary **Sede** AC Hotel Milano, Via Tazzoli 2, Milan, Milan, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management **JOB SUMMARY** The Events & Groups Executive is responsible for incoming enquiries...

  • Groups and Events Agent

    5 giorni fa

    Milano, Italia Hotel VIU Milan A tempo pieno

    Siamo alla ricerca di un/a **Groups and Events Agent**, che verrà integrato/a all’interno del reparto Reservations&Revenue. Lui/Lei avrà il compito di gestire, valutare e sviluppare in modo efficace tutte le richieste di prenotazioni, gruppi, eventi e individuali. **Mansioni**: - Inserire, controllare e aggiornare le prenotazioni - Assicurarsi che...

  • Groups & Events Sales Supervisor/manager - Sheraton

    3 mesi fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Job Number** 23201516 **Job Category** Event Management **Location** Sheraton Diana Majestic Milan, Viale Piave, 42, Milan, Città Metropolitana di Milano, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** As a Groups & Events Manager you will be looking after Groups,...

  • Groups & Events Executive

    3 mesi fa

    Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    PRINCIPAL ACCOUNTABILITIES: - Work together with Executive Chef, F&B Department, Housekeeping and Lifestyle to monitor standards and services, suggest and implement necessary changes. - Maintain mutual understanding with all other hotel departments. - Keep and maintain the general filing systems as well as all other filings as designated. - Provide the...

  • Group Sales Executive

    1 giorno fa

    Milano, Lombardia, Italia Radisson Blu Hotel - Milan - Meeting & Events A tempo pieno

    About Radisson Blu Hotel - Milan - Meeting & EventsWe are one of the world's largest hotel groups, with nine distinctive hotel brands and over 1,400 hotels in operation or development in 120 countries. Our overarching brand promise is 'Every Moment Matters' with the signature service ethos 'Yes I Can'.Our employees are at the center of our business success...