Sales & Customer Relationship Intern - English & French Speaker

4 mesi fa

Milano, Italia Artemest A tempo pieno

Artemest is a digital destination that?offers?unrivalled access?to the world of Italian craftsmanship and design. Serving an audience of?design professionals and enthusiasts, our sophisticated platform showcases over 60,000 products designed and handmade in Italy by 1,500 of the country's most talented artisans. Our tightly curated collection spans furniture, lighting, décor, tabletop, art and lifestyle objects handpicked by our discerning team. Each storied piece has a unique beauty and incomparable quality that reveals the skill and knowledge of its maker.
CEO Marco Credendino and Creative Director Ippolita Rostagno launched Artemest in 2015 with a shared vision to bring the work of Italian artisans to the world stage. Headquartered in Milan, Italy, with a physical gallery, Artemest Galleria, in West Chelsea, New York, Artemest continues to grow its community while preserving Italian craft traditions. To enhance its Team, Artemest is looking for a motivated, organized and self-starter Sales & Customer Relationship Intern.
What will be your key responsibilities? Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order valueManage customer care daily activities: handling customers' inquiries and requests through emails and callsInteract with suppliers to manage customers' requests and negotiate the best solution for the company and its customersWork closely with other departments (Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experienceCustomer loyalty and retention initiativesContinuously evaluate internal customer care processes and propose business development initiativesOffer information:
Duration: 6 monthsWorking hour: full-time (from Monday to Friday, from 9am to 6pm)Monthly compensation: 600€Ticket restaurant provided according to the company policy Who are we looking for? Degree in languages or humanistic disciplinesPassion for Sales & Design and a proactive approachItalian native, professional proficiency in English and FrenchPrevious working experience is considered a plusExceptional problem solving and organizational skills, with strong orientation to resultsAble to manage relations and negotiations, with excellent communication skillsAttention to details, flexibility and entrepreneurial attitude Our Perks Positive workplace. We're a young team (29 y/o on average) that works in harmony and that is extremely passionate about the Artemest missionEntrepreneurial mentality. We're always looking for people eager to step up their tasks and skillsInnovative and tech-oriented environment. We're changing the way people buy, sell, and perceive luxury

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