Customer Service Assistant Fluent In English
7 giorni fa
Mansione
Randstad Talent Selection Hopportunities è la divisione di Randstad Italia specializzata nella Ricerca & Selezione di figure qualificate appartenenti alle categorie protette trasversali a qualsiasi profilo e settore merceologico
Per importante azienda cliente del settore moda Luxury ricerca un CUSTOMER SERVICE ASSISTANT FLUENT IN ENGLISH APPARTENENTE ALLE CATEGORIE PROTETTE AI SENSI DELLA LEGGE 68/99 ART1
Responsabilità
PRINCIPALI ATTIVITA' DA GESTIRE:
La risorsa verrà coinvolta e sarà di supporto nelle attività seguenti attività:
Controllo settaggio anagráfica clienti (B2B)Supporto operativo nella gestione delle richieste di resoSupporto nelle richieste di sollecito per pagamenti anticipati (proforma/ depositi)Supporto nelle comunicazioni inerenti a ritardi o cancellazioni di produzioneSupporto invio pronti merce ai clientiper sblocco o meno della merce disponibileSupporto monitoraggio caricamento stock a magazzino
TITOLO DI STUDIO:
Diploma di laurea (anche triennale) in materie linguistiche/economiche/scienze del turismo
Competenze
COMPETENZE:
La risorsa ideale è un profilo junior con almeno un'esperienza pregressa nel customer care in aziende strutturate (anche in stage), conoscenza fluente (C1) della lingua inglese (requisito essenziale), conoscenza del pacchetto office Microsoft ed in particolare dell'applicativo excel.
La conoscenza fluente di una seconda lingua straniera costituisce un plus.
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