Customer Service Assistant
2 giorni fa
**ROLE DESCRIPTION**
We are looking for a competent Service Assistant to help with the organisation and running of the daily administrative operations of the company.
This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
Service assistant responsibilities include providing administrative support to ensure efficient operation of the office.
You must be reliable and hardworking with great communication skills.
**RESPONSIBILITIES**
- Basic customer service tasks
- Book examinations services
- Entering calendar dates in online portals
- Organise Virtual training sessions through GTT, Zoom, Teams,
- Report to management on activities and issues
- Create and update records ensuring accuracy and validity of information
- Maintain trusting relationships with suppliers, customers and colleagues
- Monitor the filling in of feedback forms and attendance sheets
- Sending and archiving documents requested by customers
- Purchase supplies and training materials according to specifications
- Control inventory levels and ensure availability of training material
- Direct the flow of packages from preparation to shipment
- Answer and direct phone calls
- Collaborate with Service Manager and the team
**SKILLS**
- Proven experience as customer assistant or in another relevant administrative role
- Thorough understanding of office management procedures
- Excellent time management skills and ability to multitask and prioritise work
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Strong organisational and planning skills
- Proficiency in spoken and written English
- Knowledge of French and/or German and/or Dutch is highly appreciated
- Proficiency in MS Office-Google Drive
- Familiarity with basic accounting principles
**COMPETENCES**
- Able to embrace QRP Core Values in everyday work
- We do our utmost to make our clients happy
- We enjoy working together as a team
- We keep our word
- We are committed to our professional development
- Results orientation
- Accuracy
- Autonomy
- Problem Solving
- Time Management
- Teamwork
- Flexibility
- Openness to change
- Sense of belonging
- Highly analytical
- Excellent writer and communicator (in both the written and verbal form)
**RELATIONSHIP**
- Reporting to Operations Manager/Finance Manager
- Working relationships - Office Manager, Marketing Manager, Business Development Manager
The intensive recruitment process includes interviews, reference checks and psychometric assessments.
Contratto di lavoro: Tempo pieno
Retribuzione: €1.486,98 - €1.716,68 al mese
Benefit:
- Bevande gratis
- Buoni pasto
- Computer aziendale
- Orario flessibile
- Snack gratis
Disponibilità:
- Dal lunedì al venerdì
- No weekend
Retribuzione supplementare:
- Quattordicesima
- Tredicesima
Istruzione:
- Laurea triennale (Obbligatorio)
Esperienza:
- addetto/a assistenza clienti: 2 anni (Obbligatorio)
Lingua:
- inglese (Obbligatorio)
- Francese (Preferenziale)
- Olandese (Preferenziale)
- Tedesco (Preferenziale)
Data di inizio prevista: 14/10/2024
-
Customer Service Assistant
7 giorni fa
Bardi, Italia Del Monte Italy Srl A tempo pieno**Permanent Full Time**Customer Service Assistant will support a moderate scale of customer service activities.We seek a professional to contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or quality or non quality issues.**Key Responsibilities**- Answering customer enquiries...
-
Customer Service
6 giorni fa
Bardi, Italia Watts Water Technologies A tempo pienoDescription: Customer Service AssistantCustomer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.Customer Service Representative Job Duties:- Order entry and management for domestic and foreign customers- Attracts potential customers by answering product and service...
-
Customer Service
7 giorni fa
Bardi, Italia Watts Water Technologies A tempo pienoCustomer Service AssistantCustomer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.- Order entry and management for domestic and foreign customers- Attracts potential customers by answering product and service questions; suggesting information about other products and...
-
Customer Service Assistant
1 settimana fa
Bardi, Italia Del Monte A tempo pieno**Fresh Del Monte is one of the world's leading vertically integrated producers, marketers and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as leading producer and distributor of prepared food across the globe.**We are looking for a **Customer Service Assistant** for our offices in Milano (Assago).**Customer Service...
-
Customer Service Assistant
4 giorni fa
Bardi, Italia Qrp International A tempo pieno**ROLE DESCRIPTION**We are looking for a competent Service Assistant to help with the organisation and running of the daily administrative operations of the company.This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.Service assistant...
-
Customer Service Assistant
7 giorni fa
Bardi, Italia Watts Water Technologies A tempo pienoCustomer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems.Customer Service Representative Job Duties:- Order entry and management for domestic and foreign customers- Attracts potential customers by answering product and service questions; suggesting information about...
-
Sales & Customer Service Assistant
2 giorni fa
Bardi, Italia Buscojobs IT C2 A tempo pienoPresentazione dell'ConfidenzialeCanali è specialista in capi sartoriali di lusso e testimone di un\'eleganza maschile tipicamente italiana.Dal 1934, promuove la tradizione artigianale e il Confidenziale in Italy mescolando cultura e storia con eleganza e stile per creare ogni volta veri e propri capolavori.Perfezione estetica da indossare, qualità...
-
Customer Service Assistant
7 giorni fa
Bardi, Italia Ms Printing Solutions A tempo pienoThe Customer Service Assistant main task is to satisfy the customer's needs, both in terms of products and services.She/He represents the interface between administration and the customer, trying to eliminate obstacles.She/he processes orders and ensures they are correctly fulfilled in terms of quality and timing.She/He supports the sales function (mainly...
-
Customer Service Assistant F/M
7 giorni fa
Bardi, Italia Buscojobs A tempo pienoWith our strong investment in research and development, and culture of continuous improvement, Hexcel is the industry leader in the manufacturing of industrial fabrics and composite materials.Over 5,000 people work for Hexcel at various manufacturing sites, sales offices and R&T centres around the globe…we call them our "Strength Within".Hexcel is...
-
Customer Service Assistant
7 giorni fa
Bardi, Italia Buscojobs IT C2 A tempo pienoConfidenziale, Milano Contact Center, ricerca per società farmaceutica operatori|trici Customer Service Assistant.PRINCIPALI ATTIVITA':- Gestione degli ordini Ospedali, Farmacie, B2B, ecc..;- Gestione dei clienti;- Gestione dei resi e CN;- Gestione del call center.COMPETENZE RICHIESTE:- Esperienza di 2|3 anni, possibilmente nel settore farmaceutico;- Team...
-
Customer Service Assistant
7 giorni fa
Bardi, Italia Markem-Imaje A tempo pienoMS Printing Solutions and JK Group are now part of Dover Imaging and Identification (DII)- MS Printing Solutions is a trusted global manufacturer of innovative solutions for the demanding and ever-changing market of digital têxtile printing._- JK Group is a leader in the production of innovative inks for digital têxtile printing focusing on water-based...
-
Delivery Station Customer Service Associate
7 giorni fa
Bardi, Italia Amazon Italia Customer Services Srl A tempo pienoHigh School or equivalent diploma- Previous experience in Customer Service- Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools- Proficiency in the local language (Italian)- Proficiency in the...
-
Junior Customer Service Assistant
7 giorni fa
Bardi, Italia Gigroup A tempo pienoGI GROUP SPA - filiale di Corsico - ricerca per solida realtà Aziendale1 JUNIOR CUSTOMER SERVICE ASSISTANT**DESCRIZIONE POSIZIONE**:**Responsabilità principali**: gestione della relazione con il cliente e delle relative operatività quali:inserimento e gestione ordinigestione ed organizzazione trasporto merciinserimento ed assistenza nella gestione del...
-
Customer Service Assistant Fluent In English
7 giorni fa
Bardi, Italia Buscojobs IT C2 A tempo pienoMansioneRandstad Talent Selection Hopportunities è la divisione di Randstad Italia specializzata nella Ricerca & Selezione di figure qualificate appartenenti alle categorie protette trasversali a qualsiasi profilo e settore merceologicoPer importante azienda cliente del settore moda Luxury ricerca un CUSTOMER SERVICE ASSISTANT FLUENT IN ENGLISH APPARTENENTE...
-
Customer Service Admin
7 giorni fa
Bardi, Italia United Parcel Service A tempo pienoExplore your next opportunity at a Fortune Global 500 organization.Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.If you have the qualities and drive to lead yourself or...
-
Customer Service
1 settimana fa
Bardi, Italia Manpower Milano Business Professional A tempo pienoRealtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lusso.Manpower, divisione Business Professional, ricerca figure di CUSTOMER SERVICE per conto di un prestigioso cliente che opera nel settore della gestione dei servizi di Customer Service (settore moda e lusso).Descrizione e Caratteristiche della...
-
Customer Service Excellent English
1 settimana fa
Bardi, Italia Buscojobs IT C2 A tempo pienoOur client is a company with a Customer Services Centre near Milan - Italy.We are looking for:INTERNATIONAL CUSTOMER ASSISTANTEXCELLENT ENGLISHOpening hours are between Monday and Friday from am till pm- is fluent in the language mentioned (both written and spoken)- has a certificate of secondary education- has a strong customer focus with the ability to...
-
Customer Service
6 giorni fa
Bardi, Italia Manpower Milano Business Professional A tempo pienoRealtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lusso.Manpower, divisione Business Professional, ricerca figure di CUSTOMER SERVICE per conto di un prestigioso cliente che opera nel settore della gestione dei servizi di Customer Service (settore moda e lusso).Descrizione e Caratteristiche della Posizione...
-
Customer Service
7 giorni fa
Bardi, Italia Buscojobs IT C2 A tempo pienoOrario di lavoro:Full TimeContratto:Assunzione direttaNumero posti:1Luogo di lavoro:MILANOWe are looking for a client company in the medical sector:Customer Service Representative Italy Manage the customer service function to assure outstanding customer service levels and provides assistance for the administrative functions within the Italian office.Job...
-
Customer Service
7 giorni fa
Bardi, Italia Ali Spa A tempo pienoAli spa, filiale di Seregno, ricerca per una solida realtà di Verano Brianza (MB), un/a Addetto/a al Customer Service, da inserire in organico.La risorsa dovrà occuparsi della gestione e dei contatti coi clienti.Requisiti:- Esperienza pregressa come Customer service/Back office.- Ottime doti relazionali e comunicative.- Ottima conoscenza della lingua...