Customer Success Manager
6 mesi fa
**Your Tasks**:
- You will not have to make cold calls, but you will get prequalified customer leads from our marketing team
- You are responsible for our presales process on the Italian market and strive for a positive customer experience by leading competent counselling conversations regarding our aligners
- You have clear objectives and an attractive commission model that reflects your performance
- You will take part in an intensive onboarding and constant training courses paired with constructive for you to evolve steadily
**Your Skills**:
- You are based in Milan and have job experience in the fields of customer service, customer consultant or you're a committed career changer (hotel business, catering, retail)
- You like the exchange with potential customers over the phone and have the will to reach ambitious goals
- You have an extraordinary sales talent and a "no" doesn't set you back, on the contrary you feel spurred
- You have a "growth" mindset - you are a fast learner, you like to push things and to go the extra mile
- You are fluent in Italian and English
**What we offer**:
- Your reward: You define what you earn; we offer you an attractive commission model, which reflects your performance
- Your workplace: You will find our headquarters in the heart of Milan
- Your flexibility: You can expect digital workflows, flexible working hours and home office days
- Your appreciation: Besides weekly Q&A sessions with our management we always celebrate our successes together
- Your smile with DR SMILE: You get your Aligner treatment for only 300€ and we also have special conditions for Family & Friends
**Your Application**:
**About us**:
DR SMILE is one of the fastest-growing digital healthcare startups in Germany. We specialize in cosmetic teeth straightening with innovative clear aligner technology and strive to be the first dentist chain you really love.
With innovative 3D printing technologies, telemedicine capabilities, and a network of aspiring doctors, we create novel and contemporary solutions to provide high-quality dentistry. We aim at being the first real lifestyle brand within the dental market, a market that hasn’t received real disruption ever since its inception. Our goals are high, we’re hungry for success and our patient’s happiness is our daily motivation.
We offer flat hierarchies, a fast-paced environment, wonderful co-workers, and an impeccable learning experience.
Ready.Steady.Smile
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