Technical Account Manager
1 settimana fa
**Technical Account Manager (Based in HongKong)**
**What you can expect**
You will specifically support our customers within Zoom’s Premier Support and Technical Account Management team. This function discovers, develops and maintains strategic partnerships with select enterprise customers. The TAM ensures the customers' success with Zoom products and services, and delivers customer satisfaction and happiness.
**About the Team**
The TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships, encourage product usage, and act as dedicated technical consultants for customers. We provide our customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.
**What we’re looking for**
- Experience with Video Conferencing (VC) and Web Conferencing Vendors
- Have a solid understanding of IP Telephony, SIP or H323, and Audio/Video codecs
- Have a Bachelor’s in Engineering/Computer Science/Technology, or equivalent work experience
- Have some prior experience with API, SDK
- Have a business level in Cantonese, English and Chinese
- Have excellent customer facing skills and a background in consultation
- Be able to articulate complex technical topics and diplomatically address customer concerns
- Be customer obsessed, with a proactive approach to build trust and provide best-in-class customer satisfaction
**Ways of Working**
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
**Benefits**
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
**About Us**
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
**Our Commitment**
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
LI-Remote
-
Technical Account Manager
2 mesi fa
Piemonte, Italia Confidenziale A tempo pienoTECHNICAL ACCOUNT MANAGER Attivit legate al ruolo: - Gestione del supporto diretto o tramite partner delle applicazioni/strumenti IT in carico al team - Coordinamento della raccolta dei requisiti utenti e pianificazione degli sviluppi/evoluzioni delle applicazioni in gestione - Partecipazione ai progetti di definizione ed introduzione di nuovi strumenti...
-
Account Manager Iii
3 settimane fa
Provincia di Cuneo, Piemonte, Italia TE Connectivity A tempo pienoTE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts. **What your background should look like**: The Utility Account Manager is the owner to defend and grow...
-
Technical Solutions Manager
2 mesi fa
Provincia di Cuneo, Piemonte, Italia Firework A tempo pienoFirework is the world’s leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are...
-
Technical Solutions Manager
3 ore fa
Provincia di Cuneo, Piemonte, Italia Firework A tempo pienoFirework is the world’s leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are...
-
Technical Solutions Manager
1 settimana fa
Provincia di Cuneo, Piemonte, Italia Firework A tempo pienoFirework is the world's leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are...
-
Technical Key Account Manager
3 settimane fa
Quinto di Treviso, Italia EmiCAD s.r.l. A tempo pienoEmiCAD, azienda leader nel settore della progettazione e realizzazione di soluzioni CAD, cerca un technical key account manager con esperienza nel mondo CAD, BIM e/o Progettazione Meccanica. - Avere almeno 3 anni di esperienza nel ruolo di technical key account manager o simili - Avere una buona conoscenza di AutoCAD e dei suoi principali strumenti e...
-
Technical Key Account Manager
2 mesi fa
Quinto di Treviso, Italia EmiCAD s.r.l. A tempo pienoEmiCAD, azienda leader nel settore della progettazione e realizzazione di soluzioni CAD, cerca un technical key account manager con esperienza nel mondo CAD, BIM e/o Progettazione Meccanica. - Avere almeno 3 anni di esperienza nel ruolo di technical key account manager o simili - Avere una buona conoscenza di AutoCAD e dei suoi principali strumenti e...
-
Territory Service Manager
2 settimane fa
Provincia di Cuneo, Piemonte, Italia Red Hat Software A tempo pienoAbout the job: The Red Hat Services team is looking for a Territory Services Manager to join us in China. In this role, you will participate in strategic account planning sessions, territory reviews, and deal-specific account calls to identify how Red Hat can increase services offerings for customers from various sectors. You’ll need a good foundation of...
-
Regional Account Manager
2 settimane fa
Provincia di Cuneo, Piemonte, Italia Paymentology A tempo pienoPaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...
-
Account Manager
1 settimana fa
Provincia di Chieti, Abruzzo, Italia TE Connectivity A tempo pienoThe Account Manager is responsible for revenue growth of the TE sensor business via a defined set of Key customers and our Channel Partners The account Manager, working closely with a Field Application Engineer (FAE) as well as leading a virtual team of key stakeholders will be responsible for all aspects of demand creation and account development within the...
-
Technical Sales Manager
2 mesi fa
Cuneo, Italia KNET Human Resources S.r.l. A tempo pienoKNET HUMAN RESOURCES is a consulting firm, leader in national and international recruitment, for Top & Senior Management, Temporary Management, Talent Acquisition and international Search. We act as a Business Partner in Search and Selection, through our specialized units: - Companies - HR, Finance & Accountancy - Technical & Engineering - Sales &...
-
Integration Solutions Manager
2 settimane fa
Provincia di Cuneo, Piemonte, Italia Firework A tempo pienoFirework is the world’s leading unified video commerce platform that empowers its global partners to personalize the customer experience and engagement at scale. Firework bridges the offline and online for a robust omnichannel immersive brand experience cultivating a deeper emotional human connection between our partners and their end consumers. We are...
-
account manager
1 settimana fa
Cuneo, Italia Randstad A tempo pienoTi piacerebbe far parte di un'azienda che sappia coltivare il tuo potenziale e che investa sul tuo sviluppo? Tu sei il talento, noi l'opportunitàChi siamo? RandstadLeading Company nel settore HR.Siamo una multinazionale olandese presente in 39 paesi, con oltre 280 filiali su tutto il territorio a livello nazionale. In ottica di potenziamento della rete...
-
Account Manager
3 settimane fa
Piemonte, Italia Confidenziale A tempo pienoDescrizione Mansione Sei una persona dalla forte ambizione commerciale e dalla spiccata intelligenza emotiva Potresti essere lo l'account manager che stiamo cercando! In ottica di potenziamento dell'organico interno, è alla ricerca di un account manager da inserire all'interno delle nostre filiali del territorio cuneese. Responsabilità uno stimolante...
-
Account Manager
2 settimane fa
Provincia di Torino, Piemonte, Italia TE Connectivity A tempo pieno**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.** **JOB OVERVIEW**: TE Connectivity has an Account Manager position available in Italy (100% home office) within the Industrial and automotive industry. This position will have primary sales and...
-
Account Manager
2 settimane fa
Piemonte, Italia Confidenziale A tempo pienoDescrizione Mansione Hai maturato esperienza nel settore risorse umane e ti piacerebbe svolgere un ruolo dinamico e versatile Allora sei la persona giusta! Responsabilità Per inserimento presso la di Novara, stiamo cercando un futuro ACCOUNT MANAGER o RECRUITER, figure HR tipiche di ! Vogliamo persone speciali, piene di energia ed entusiasmo, con la voglia...
-
Account Manager
2 settimane fa
Provincia di Torino, Piemonte, Italia BIT spa A tempo pienoBit è un System Integrator ICT giovane ed innovativo, con sedi a Torino e Milano. **Opera su 3 diversi modelli di business**: - Sviluppo di soluzioni turnkey e maintenance - Sviluppo di prodotti in ambito Cloud e IOT - Attività di consulting La Mission dell’azienda è supportare i propri Clienti, dislocati su tutto il territorio nazionale, nella...
-
Technical Sales Account
2 settimane fa
Provincia di Bologna, Emilia-Romagna, Italia NHRG Srl A tempo pienoNHRG srl è una società specializzata nella consulenza HR. Approccio, Processi e Metodologie HR di Nuova Generazione. Ricerca e Selezione, Formazione, Consulenza, Coworking e Networking. Ricerchiamo e sviluppiamo talenti, alleniamo capacità, costruiamo competenze, attraverso metodologie evolute in grado di adattarsi, in maniera modulare, a strutture...
-
Technical Project Manager
2 mesi fa
Provincia di Milano, Lombardia, Italia TXT e-solutions SPA A tempo pienoTXT Group is an international end-to-end IT consulting provider of software solutions and services, supporting the digital transformation of clients' core products and processes. With a proprietary software portfolio and deep expertise in vertical domains, TXT Group operates in diverse markets, with a growing footprint in the aerospace, aviation, defense,...
-
Technical Account Specialist
2 mesi fa
Provincia di Udine, Friuli-Venezia Giulia, Italia Aeneas A tempo pienoImportante realtà metalmeccanica ci ha incaricato di ricercare un/a **TECHNICAL ACCOUNT SPECIALIST** Nello specifico si dovrà occupare di: - Analisi di fattibilità di prodotto a seconda delle richieste dei clienti - Studio e proposta soluzioni adeguate - Mantenimento rapporti con il cliente e redazione della reportistica sullo stato avanzamento lavori...
