Retail Performance Manager

2 mesi fa


Milano, Italia Louis Vuitton Malletier A tempo pieno

**Position**:
**MISSION**:
Develop the performance culture in the network, drive the operations and care service, with regular presence in the stores in order to support the business and ensure an outstanding client experience.

**RESPONSIBILITIES**:

- STORE PERFORMANCE ENHANCEMENT & MONITORING
- Issue and analyze main stores KPIs providing with recommendations to drive the business
- Challenge store’s organization in order to maximize conversion rate and client experience
- CLIENT EXPERIENCE
- Management and follow-up of VOICE and Client Experience Benchmark
- Together with store management & training team, define actions in order to elevate the client experience
- STORE OPENING AND EXPANSION
- Proactively be involved with the Minorworks & Store Planning Team in any Front or Back of House’s layout for new or expansion stores projects to ensure efficiency, optimized space and elevated client experience
- Help identifying new areas to improve operations
- CARE SERVICE MANAGEMENT
- Animate the community - define training needs
- Follow-up on in-store CS organization and define actions
- Leverage CS Voice to provide guidance in order to improve the client experience
- STORE RELATED PROJECTS
- Involvement together with Operations and Supply Chain Team in stock management projects
- Uniforms management and SCC - Process, control and budget management

**Profile**:
**REQUIREMENTS**
- Based in Milan’s HO;
- 3 to 5 years of experience in Retail;
- Fluency in Italian and English;
- 40% to 60% of time spent in the stores;
- Strong communication skills;
- Operational as well as analytical skills;
- Able to cope with changes and to adopt a positive attitude in front of challenges;
- Can deal comfortably with senior managers and determine the best way to get things done with them;
- Client-centric and supportive mindset;
- Pursues everything with energy, drive and desire to go further



  • Milano, Italia Marni A tempo pieno

    **Retail Performance Manager**: **THE FASHION INDUSTRY’S FASHION BRAND** Since 1994, Marni has been recognized as the **most artistic, color-savvy, life embracing, off-beat** brand in the luxury segment A constant aspiration to **surprise and delight** and to exceed expectations, with one foot in the past, one foot in the future. Marni has consistently...


  • Milano, Italia Hermès Italie A tempo pieno

    **27.02.2024** Retail Performance Manager - Italy&Greece Contract type: Regular position Country/Region: Italy City: Milano Job: Retail Experience: Minimum 6 years Company: Hermès Italie *** General Role Reporting to the Retail Director, the Retail performance manager is a key role aimed at analyzing retail and business KPIs to distill insights...

  • RETAIL - Area Manager

    3 settimane fa


    Milano, Italia Retail Search A tempo pieno

    ANNUNCIO N 2306TIPOLOGIA DI LAVORO   AZIENDA: Entertainment PUBBLICATO: 02/02/2024 CITTA': Milano PROVINCIA: Milano (MI) REGIONE: All A PARTIRE DA: 02/02/2024 TIPO DI CONTRATTO: Indeterminato POSIZIONE: RETAIL - Area...


  • Milano, Italia Louis Vuitton A tempo pieno

    POSTE **MISSION**: Develop the performance culture in the network, drive the operations and care service, with regular presence in the stores in order to support the business and ensure an outstanding client experience. **RESPONSIBILITIES**: - STORE PERFORMANCE ENHANCEMENT & MONITORING - Issue and analyze main stores KPIs providing with recommendations to...

  • Retail Manager

    3 settimane fa


    Milano, Italia Lvmh Group A tempo pieno

    Reference No.: LVMHFB01825 Date of publication: 2024.04.10 PositionLVMH Fragrance Brands brings together the savoir-faire of two iconic Maisons: Parfums Givenchy and Kenzo Parfums, creating highly desirable and bold fragrance and beauty products. Joining LVMH Fragrance Brands means: - Being continually inspired by our couture heritage, - Being part of a...


  • Milano, Italia LHH A tempo pieno

    **DIGITAL PERFORMANCE MANAGER** - Viale Edoardo Jenner 19, Milano, Italy - Full-time **Company Description** Publicis Groupe: win in the platform world! PMX is part of Publicis Groupe, the world’s third largest communications group. What can we do as Publicis Groupe? Known for its world-renowned creativity, best in class technology, digital and...


  • Milano, Italia Amplifon Group A tempo pieno

    Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 17,500 professionals every day in a network of 4,500 points of sale, 3,800 service centers and 1,900 affiliates, give back the joy of hearing, feeling and living to thousands of people...

  • Retail Manager

    1 mese fa


    Milano, Italia Four Corners A tempo pieno

    Four Corners, recruiter specializzato nella ricerca e selezione di professional e manager nei settori Fashion, Luxury e Lifestyle, per importante Brand del lusso ricerca: **Retail Manager** *** La figura avrà responsabilità per il network retail europeo e nello specifico si occuperà delle seguenti attività: - Presidio e raggiungimento degli obiettivi...


  • Milano, Italia Cartier A tempo pieno

    Codice di riferimento: 90899**SEE Retail Business Performance Projects Specialist**: - MILANO, MI, IT- PermanentLa storia di Cartier si fonda sull’ audacia e la passione. Per più di 170 anni abbiamo portato avanti uno spirito pionieristico e coraggioso che continua ad ispirare i nostri team in tutti i Métiers, dalle boutique agli atelier, passando per...

  • Retail Manager

    1 settimana fa


    Milano, Italia Four Corners A tempo pieno

    Four Corners is the business line of AHCG, specialised in recruiting high-profile professionals in the Fashion, Luxury and Lifestyle market. On behalf of a growing footwear company, we are now looking for an: **International Retail Manager** With a direct report to the Global Commercial Director, the incumbent will be accountable to plan and execute the...


  • Milano, Italia Telepass A tempo pieno

    Company: TELEPASS- Location: Milano, IT**Product & Business Retail Manager**: Nel dipartimento Business, più nel dettaglio nel **team SME**, stiamo ricercando un **Product & Business Retail Manager **che avrà la responsabilità di guidare le strategie di prodotto, di crescita e di retention di una parte significativa della base clienti PMI di...


  • Milano, Italia Michael Page International Italia S.R.L. A tempo pieno

    Azienda Per nota realtà del settore travel siamo alla ricerca di un Digital Marketing Manager Job Description La figura, a diretto riporto del Direttore Generale, avrà la responsabilità di:Pianificare e implementare la strategia di digital marketing (B2B e B2C), attraverso i diversi canali: social media, Content, CRM, SEO, Paid Media (focus particolare su...


  • Milano, Italia Richemont A tempo pieno

    Commercial Performance & Operations Manager Permanent HOW WILL YOU MAKE AN IMPACT? Ensuring a constant and relevant monitoring of the commercial performance by designing, implementing, and levering the right tools & KPIs in close cooperation with boutiques, external commercial partners, commercial area managers and all departments within the company...


  • Milano, Italia Retail Search Srl A tempo pieno

    For Boutique, Outlet (DOS) the person will be responsible of ensuring Corporate guidelines, policies and procedures of Retail Operations are properly applied, including audit activities to manage compliance withregulatory requirement and Group compliance. PROFILO DEL CANDIDATO IDEALE Mission of the role:• Deploy Corporate guidelines, policies and...


  • Milano, Italia Retail Search Srl A tempo pieno

    For Boutique, Outlet (DOS) the person will be responsible of ensuring Corporate guidelines, policies and procedures of Retail Operations are properly applied, including audit activities to manage compliance withRegulatory requirement and Group compliance.PROFILO DEL CANDIDATO IDEALEMission of the role: - Deploy Corporate guidelines, policies and procedures,...


  • Milano, Italia Balenciaga Retail Italia S.r.I. A tempo pieno

    Description BALENCIAGA Italy Retail Manager We are currently seeking a Italy Retail Manager who will be part of the EMEA region. Your opportunity Italy Retail Manager oversees the retail network across Italy (free-standing stores, shop in shop stores and outlets). S/He will be in charge of ensuring the profitability of the network in line with...


  • Milano, Italia Retail Search Srl A tempo pieno

    For Boutique, Outlet (DOS) the person will be responsible of ensuring Corporate guidelines, policies and procedures of Retail Operations are properly applied, including audit activities to manage compliance with regulatory requirement and Group compliance. PROFILO DEL CANDIDATO IDEALE Mission of the role: • Deploy Corporate guidelines, policies and...


  • Milano, Italia NEUROVENDITA SRL A tempo pieno

    NEUROVENDITA, società di ricerca e selezione del personale in ambito commerciale, ricerca per “LA MARTINA”, prestigioso Brand internazionale che affonda le sue radici nello sport del polo e nella condivisione dei valori che questo sport incarna e operante nel settore dell'abbigliamento/moda, **un/una Vice **Store Manager/Retail Manager/Responsabile...

  • Retail Performance

    3 giorni fa


    Milano, Italia RIMOWA GmbH A tempo pieno

    Company: LVMH Fragrance Brands - Country / Region : Italia - City : Milano - Business group: Profumi e cosmetici - Contract type: Impiego a tempo indeterminato - Function: Vendite - Experience required: Almeno 5 anni - Reference No.: LVMHFB01645 - Date of publication: 2023.06.27 POSITION PROFILE - Minimum 4-5 years of previous experience in Business...


  • Milano, Italia HAYS A tempo pieno

    Performance, Biddable, Google Ads, Bing **La tua nuova azienda** Il nostro cliente è una società leader nel settore del Design da arredo. **Il tuo nuovo ruolo** **Di cosa hai bisogno per aver successo** Nello specifico il Performance Marketing Manager, sarà responsabile delle seguenti attività: - Operazioni quotidiane di campagne biddable, compresa la...