Customer Value Director

4 settimane fa


Roma, Italia Wyser A tempo pieno

Wyser è il brand globale che si occupa di ricerca e selezione di profili di middle e senior management di Gi Group Holding, la prima multinazionale italiana del lavoro e una tra le principali realtà che offrono servizi e consulenza HR a livello globale.

Per importante realtà multinazionale operante nel segmento Utilities siamo alla ricerca di un/una

**Head of Customer Value**:
La risorsa a diretto riporto del Direttore del dipartimento avrà la responsabilità di collaborare alla pianificazione delle strategia commerciali e coordinare le Business Unit.

**Principali Responsabilità**
- Partecipare alle riunioni del board per presentare campagne e promozioni per la Customer Base;
- Coordinare le Business unit nell'avviamento delle iniziate prefissate;
- Analizzare i report e statistiche relative all'andamento delle iniziate, al retention rate e al Churn;
- Individuare best practice al fine di raggiungere gli obiettivi aziendali;
- Gestire e monitorare l'andamento delle attività in riferimento al budget aziendale stanziato;
- Raccogliere i bisogni e valutare il corretto dimensionamento dei team operativi;

**Requisiti**
- Laurea in discipline economiche o STEM
- Esperienza pregressa in ruolo analogo o similare di almeno 5 anni
- Ottima capacità di analisi e pianificazione strategica
- Ottime doti di coordinamento
- Capacità di Problem solving
- Fluente conoscenza della lingua inglese



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