Learning Manager
6 mesi fa
Four Corners, recruiter specializzato nella ricerca e selezione di professional e manager nei settori Fashion, Luxury e Lifestyle, per importante realtà nel lusso ricerca:
**Field Learning & Development Manager F&B**
Il Field Learning & Development Manager F&B sarà integrato nella funzione Training locale e riporterà direttamente al Training Manger F&B, con le seguenti responsabilità:
- Definire ed implementare la strategia di formazione e sviluppo del personale Retail e WHS;
- Adattare e implementare i piani di formazione forniti dalla divisione;
- Analisi dei bisogni formativi del personale di vendita e sviluppo di piani di formazione locali;
- Affiancamenti e coaching sul territorio per sviluppare le competenze del personale e garantire il rispetto degli standard di Client Experience attesi nelle Boutique e nei punti vendita multimarca presidiati dal personale del brand;
- Sviluppo e implementazione di coaching/learning tool specifici (evaluation grid, coaching report )
- In collaborazione con la funzione Training di Product & Digital Learning Manager, assicurarsi di fornire la corretta conoscenza prodotto, con particolare riferimento alle esclusività retail;
- In collaborazione con la funzione Training di Product & Digital Learning Manager definire ed implementare la strategia di formazione digitale per il personale di vendita (moduli digitali ad hoc, retention check, attivazioni specifiche );
- Erogazione di formazioni online e offline;
- Partecipazione e collaborazione ai Training Events.
**REQUISITI**
- Consolidata esperienza retail (min. 5 anni)
- Floor management & coaching skills
- Capacità di costruire piani di sviluppo
- Train the trainer
- Competenze kpi retail
- Project management
- Ottime capacità di comunicazione
- Innovazione
- People management
- Gestione budget ed eventi
- Inglese fluente per relazione con internazionale
- Excel e Power Point advanced
LOCATION**:Milano** (disponibilità a viaggiare per il 70% del tempo)
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