Guest Experience Agent

La risorsa dovrà occuparsi di: - Accoglienza ospiti; - Assicurarsi che le prenotazioni siano confermate prima dell'arrivo degli ospiti; - Check in/check out; - Utilizzo del PMS Opera; - Fornire una guest Experience agli ospiti rispondendo alle loro domande e risolvendo i loro reclami in modo professionale e amichevole; - Esecuzione di vari compiti...

Join Starhotels in our mission to deliver exceptional customer service and create unforgettable experiences for our guests. As a Guest Service Agent, you will be the first point of contact for our visitors, providing information and assistance to ensure a smooth and enjoyable stay.Key ResponsibilitiesProvide friendly and prompt assistance to guests,...

Descrizione del ruoloLa Russotti Gestioni Hotels S.P.A. sta cercando un Guest Service Agent per svolgere un ruolo chiave nel plasmare le esperienze degli ospiti in hotel. Il candidato ideale dovrebbe possedere una profonda comprensione del concetto di ospitalità, con un focus sulla filosofia Marriott.Compiti principaliAccogliere gli ospiti nelle aree comuni...

Our Mission ‘To create the finest retail experiences.’ Our Purpose ‘Making the extraordinary possible’ Interested in working in a busy, exciting and dynamic environment? We are currently hiring for our Guest Experience team at the McArthurGlen Group Designer Outlet in Castel Romano. This is a fixed-term contract (12 months). This is an in-person,...

**VRetreats Luxury Hotel Collection**Located in the heart of Italy, our hotels offer a unique blend of luxury and charm. As a Front Desk Agent, you will be responsible for providing exceptional guest experiences and ensuring that every stay is unforgettable.**Key Responsibilities:**Accommodate and assist guests according to company policies, standards, and...

Join Our Team as a Guest Service Agent at Hotel d'Inghilterra, RomeWe are thrilled to announce the re-opening of the Hotel d'Inghilterra in the heart of Rome. As a Guest Service Agent, you will be the first point of contact for our guests and will create memorable experiences during their arrival, stay, and departure.Your Responsibilities:Provide...

Join Our Team as a Guest Relations AgentWe are seeking a highly skilled and customer-focused Guest Relations Agent to join our team at Marriott International. As a Guest Relations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is nothing short of amazing.Key Responsibilities:Provide...

Why start your journey at McArthurGlen? You'll receive a competitive base salary, along with a performance bonus scheme and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, the one fund (flexible medical allowance), shopping discounts, and more. Be part of an international team of over 200 dedicated...

Join Our Team as a Guest Service Agent at Hotel d'Inghilterra, RomeWe are thrilled to announce the re-opening of the Hotel d'Inghilterra in the heart of Rome. As a Guest Service Agent, you will be the first point of contact for our guests and create memorable experiences during their arrival, stay, and departure.Your Responsibilities:Provide...

La HR Search, società specializzata nella ricerca e selezione di profili manageriali in campo alberghiero, ricerca per proprio cliente: **Guest Experience Host part time per Boutique Hotel raffinato nel cuore di Roma (#8785)** Si richiede: - Ottima conoscenza della lingua inglese (livello madrelingua, OBBLIGATORIO). - Esperienza precedente in piccoli...

Why Choose McArthurGlen?We offer a competitive base salary, a performance bonus scheme, and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, and shopping discounts.As a Guest Experience Advisor, you will be part of an international team of over 200 dedicated colleagues who share a passion for delivering...

**ROCCO FORTE HOTELS** **HOTEL DE RUSSIE** **Rome** **GUEST RELATIONS AGENT** Main Purpose: The Guest Relations Agent is at Guests’ disposal to listen and to anticipate their needs, ensuring a pleasant and satisfying stay. Reports to: Guest Relations Manager. Main duties & responsibilities: - Create and maintain warm and sincere relationship with...

Hotel de Russie is situated between the Spanish Steps and Piazza del Popolo. Everything that's great about Rome is within reach. Since its opening, aristocratic travellers, Russian royalty and renowned artists have all passed through our elegant lobby. With its Secret Garden, Hotel de Russie is a green oasis in the centre of the city. **The...

**SOMMARIO** La Russotti Gestioni Hotels sta cercando un Guest Service Agent da inserire nel nostro organico. In qualità di Guest Service Agent, svolgerai un ruolo chiave nel plasmare le esperienze degli ospiti in hotel, garantendo il massimo livello di personalizzazione, l'eccellenza del servizio e il mantenimento di un'immagine professionale in ogni...

About the RoleWe are seeking a highly skilled and experienced Front Desk Hospitality Agent to join our team as a Shift Lead. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and cared for during their stay.Key ResponsibilitiesGuest Experience: Provide...

**Scope of Work** As GEM (Guest Experience Maker), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability,...

Guest Service AgentStarhotels is seeking a skilled Guest Service Agent to join our team at the Hotel d'Inghilterra in Rome. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Communication: Respond to...

**SUMMARY** Russotti Gestioni Hotels is seeking a Guest Service Agent to join our new Guest Experience project. As a Guest Service Agent, you will play a key role in shaping guest experiences at the hotel, ensuring the highest level of customization, service excellence, and maintaining a professional image at all times. You should possess a deep...

**Additional Information**Guest Services Agent **Job Number**24194377 **Job Category**Rooms & Guest Services Operations **Location**W Rome, 26/36 Via Liguria, Rome, Italy, Italy, 187 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management - Marriott International applica una politica di pari opportunità. Crediamo nel valore di una...

Il nostro team di Guest ExperienceStiamo cercando un professionista dinamico e motivato per unirsi al nostro team di Guest Experience. Il candidato ideale sarà in grado di gestire le chiamate interne ed esterne, garantire all'ospite ogni richiesta e elaborare reportistica e documenti.Le tue responsabilitàGestire le chiamate interne ed esterneGarantire...