Key Account Manager

7 mesi fa

Segrate, Italia Eaton A tempo pieno

**What you’ll do**:
As Key Account Manager - Data Center you will establish, protect and grow Eaton product & services business within specified accounts. As such be responsible and accountable for orders and revenue attainment goals within assigned accounts. You will build insight and relationships with client organisation(s) with a view to identifying their operational challenges and needs. You will utilize Eaton expertise and resources to generate high, value added, engineering and commercial proposals. To secure orders which create a profitable, sustainable growth business. To manage & communicate effectively the business conducted between both organizations.

**Responsibilities**:

- Establish, Own, Execute and continuously develop an agreed & sponsored commercial Account Plan
- Identify & build positive relations with all account decision & influencers who impact current or future business with Eaton
- Deeply understand and be able to articulate the client buying process.
- Identify & engage in revenue opportunities within defined Account(s).
- Understand & Capture the clients challenges & requirements in relation to Eaton portfolio/offerings.
- Use personal & internal resources to develop proposals that meet/exceed client requirements.
- Follow the client buying journey / process so as to commercially respond & offer proposals.
- Oversee the effective handover to post sales service & customer support teams.
- Maintain an ongoing oversight to all commercial related engagements for customer success/satisfaction and our performance as vendor
- Be highly knowledgeable of the clients business, commercial condition, structure, strategy, operations and challenges. In order to articulate this in terms of opportunity, growth, risk with respect to Eaton business
- Be highly knowledgeable on Eaton's Products, Services, General business, structure, strategy, operations. In order to articulate this in terms of value to clients business.
- Be an effective advocate and communicator of the benefits in supporting the account within Eaton organisation
- Be an effective advocate and communicator of the benefits in supporting Eaton within client organisation
- Collaborate effectively with other account and sales colleagues related to the account at national & global level
- Provide all internal stakeholder and functional departments the account specific guidance and insights required so that they can execute their role and add value to the client.
- Build a multi-lane bridge between Eaton and the client organisation. This may include R&D, PLM, BU Engineers, BDM, Marketing, PMO, Services, Sales Operations & Order Management, Supply Chain, Leadership & Executive Management.
- Gain leadership & executive team awareness and support & resources for business with the client. And facilitate exec engagement when requested/approved.
- Request & Support marketing campaigns & activity that can promote Eaton to Client relations and business

**Qualifications**:

- Education level required : BSc/ MSc in Electrical or Mechanical Engineering
- Years and area of experience required : 3 or more years of sales and or technical role in the Data Centre, IT or Telecom Infrastructure Industry

**Skills**:

- Electrical or IT technical qualification/certification. Shall have worked directly on data center or critical power infrastructure projects
- Shall have significant sales engineering training / certification
- Strong Communicator, Team oriented
- Fluent in English

**We Offer**:

- Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry
- Work in a company that is commitment to Inclusion & Diversity and Sustainability
- Annual mentoring program, Eaton University, a reward, and recognition system
- Strong, agile and diverse team locally and globally
- Strong processes and state-of-the-art systems and tools
- Structured employee development processes, open feedback culture with development plans
- Detailed induction support and well-structured onboarding
- Balance your work and life with a hybrid worktime model
- Health Insurance and a company car for this role

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